There is a strong smell of mould throughout the building that's noticeable as soon as you step into the hotel lobby. Fortunately the odour was less noticeable in the rooms, although there was some mould on the tiles in the bathroom/shower area. The front desk staff, while polite and friendly, seemed to be very poorly trained, as they had little/no knowledge about the area or any local attractions. The hotel is located in a somewhat isolated residential area, away from any subway stations, with the nearest attraction being the Botanical Gardens, which are about a 10 minute walk away. However, the surroundings are quiet, and the hotel does provide a free shuttle service that drops you off on Scotts Road, very close to Orchard and the MRT -- took the shuttle downtown whenever I went just about anywhere.
There are large banners to promote a new condominium development on the site of the Copthorne Orchid hotel. One of the (few) knowledgeable staff members I spoke to said that the hotel will be closing in April 2011 for demolition to make way for the new development.