Find Family Hotels in Silz

"This is a hidden gem in central Neustadt! The location is perfect and the facilities and staff are super nice!!"

"Wonderful!! Will stay there again! "

"Good hotel"

"Everything was Great "

"Our stay at this hotel was marred by a very unfriendly employee as well as some misconceptions. The breakfast is twenty Euros per person. While it was adequate, it was worth about 10. For 20, I would expect more as well as the possibility of freshly made eggs. On Monday, the croissant felt like day old bread or purchased from the supermarket pre-made. The morning employee was very kind and nice though!!! The other misconception was about the pool. We picked this hotel based on there being a pool. We did not know that it had to be reserved, it is closed on Sundays, and it cost money to use it. We were there for recuperation, instead we came home as early as possible. The afternoon employee was rude to me, would not fill our water bottles (said it was forbidden) and told me to use the bathroom sink. When asking about the pool she said I should read better and that it isn't her fault if we use an online booking company rather than booking direct. I will not into details about the afternoon employee, but be aware... I was even scolded because I didn't want to keep the heavy key with me going into town. If you are going to the hotel, the rooms are lovely, clean, and comfortable. I would avoid interacting with the afternoon staff if possible. There are no restaurants within walking distance, but there is an easily accessible bus and food can be delivered via Lieferando or other such food delivery apps."