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"I didn’t understand why there are so many complaining children in the other reviews. It’s a business hotel however it may be small but it’s not supposed to be a luxury hotel. Want a bigger room find a luxury hotel and pay a reasonable price for it. This stay was phenomenal, exactly what I expected for size and washroom. The washroom was great, the extra pillow helped, front desk spoke easy to understand English and everything was quite easy going. The bed was comfortable, bedding was adequate, the air conditioning was great and view was good too. Overall I’m super impressed over my stay of 3N. The star of the trip was the “FREE” breakfast. Every morning from 7-930 was totally worth getting up for. There is 2 types of hot rice, 2 soups and congee. Then you have the greatest fried seaweed and a different protein every day. For us it was duck, and chicken and fish cake. The salad bar had ample choices like a salad, pasta salad, crab salad, potato salad, corn, fruit medley, two days we had oranges and third day was banana. Then there was a drink station, a herbal tea, lots of choices, fresh orange juice and a hot and cold water station. There was lots of breads, buns and croissants. And then a yogurt station. Of all the hotels in Seoul where do you find one under $80 with a full blown breakfast. This is my goto hotel in the future and onwards."

"Great place to stay overnight during connection"

"Suite room we booked was clean and big. The television should be in the living room and not the bedroom as was not convenient to watch in that position. "

"Very clean and quiet. Staff were nice. Convenient location. I would stay here again."

"Outstanding "

"The room was nice. Food options was good. The shuttle is a great service, one of the drivers was really lovely and efficient with luggage. I ordered room service and a robot delivered it. I was so excited that I locked myself out! Was a fun experience. Having a convenience store onsite is an excellent idea. I arrived late stayed the night then went to Seoul to explore for the day, then made the long trek back to Incheon, stayed another night then got an early flight out in the morning. Great value for money. Next time I will get an Uber back from Seoul instead of struggling with public transport. "

"I can't think of any reason not to like Lotte hotel. It is highly commendable."

"Hands down the best hotel I’ve stayed at in Korea so far. The location was very convenient, with plenty of restaurants nearby. The customer service was excellent, and the room was clean and well-equipped with everything I needed. 10/10 highly recommend!"

"Clean and quiet "