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The Wood Family Retreat

3.5 star property
Escape to a tranquil retreat where you can unwind by the pool or rejuvenate your senses at our spa.

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Photo gallery for The Wood Family Retreat

Interior entrance
Breakfast, lunch, dinner served; local cuisine
Family Double or Twin Room (Temple Visit Included) | Minibar, in-room safe, desk, free WiFi
Family Double Room, Pool View | Living area | 32-inch flat-screen TV with cable channels, TV, pay movies
Front of property
In the city center, The Wood Family Retreat is a haven of tranquility. Unwind with continental breakfast, relax at the onsite spa or lounge by the outdoor pool. Enjoy local cuisine at Retreat restaurant and stay connected with in-room WiFi.

Reviews

6.8 out of 10

Popular amenities

  • Free airport shuttle
  • Bar
  • Pet friendly
  • Breakfast included
  • Pool
  • Spa

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Double Room, Pool View

Minibar, in-room safe, desk, free WiFi

Family Double Room, Pool View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Flat-screen TV
Fan
Bathrobes
Bidet
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Bungalow, Pool View

Family Bungalow, Pool View | Minibar, in-room safe, desk, free WiFi

Family Bungalow, Pool View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Flat-screen TV
3 bedrooms
Fan
Bathrobes
  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed

View all photos for Family Twin Room, Pool View

Minibar, in-room safe, desk, free WiFi

Family Twin Room, Pool View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Flat-screen TV
Fan
Bathrobes
Bidet
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Map
Veal, Chreav, Siem Reap, Siem Reap, 17252

What's nearby

  • Pub Street - 4 min drive
  • Old Market Area - 5 min drive
  • Angkor Night Market - 5 min drive
  • Siem Reap Royal Residence - 6 min drive
  • Angkor Wat - 11 min drive

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 57 min drive

Restaurants

  • ‪Tavern - ‬15 min walk
  • ‪Cuisine Wat Damnak - ‬5 min drive
  • ‪Street 27 Restaurant - ‬4 min drive
  • ‪Chocolate Gardens - ‬3 min drive
  • ‪Urban Tree Hut - ‬4 min drive

About this property

The Wood Family Retreat

Hotel near Pub Street
You can look forward to free continental breakfast, a free roundtrip airport shuttle, and a poolside bar at The Wood Family Retreat. Take some time to relax at the onsite spa. The on-site local cuisine restaurant, Retreat, offers breakfast, lunch, and dinner. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Massage treatment rooms, a 24-hour front desk, and smoke-free premises
Room features
All guestrooms at The Wood Family Retreat have comforts such as free international calls and air conditioning, in addition to thoughtful touches like separate sitting areas and separate dining areas.
More amenities include:
  • Heating and fans
  • Showers, bidets, and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Separate sitting areas, separate dining areas, and children's slippers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Retreat

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Separate dining area
  • Snack bar/deli

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service

Business services

  • 24-hour business center

Outdoors

  • Garden

Spa

  • 2 treatment rooms
  • Couples treatment room(s)
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Fan
  • Heating

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Children's slippers
  • Desk
  • Free international calls
  • Free local calls
  • Local maps
  • Phone
  • Safe
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in start time: 6:00 AM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators

Property is also known as

The Wood Family Retreat Hotel
The Wood Family Retreat Siem Reap
The Wood Family Retreat Hotel Siem Reap

Frequently asked questions

Does The Wood Family Retreat have a pool?

Yes, this property has an outdoor pool.

Is The Wood Family Retreat pet-friendly?

Yes, pets are allowed at this property.

How much is parking at The Wood Family Retreat?

There is free parking nearby.

What time is check-in at The Wood Family Retreat?

Check-in start time: 6:00 AM; Check-in end time: midnight.

What time is check-out at The Wood Family Retreat?

Check-out is at noon.

Does The Wood Family Retreat provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is The Wood Family Retreat located?

Located in the heart of Siem Reap, this spa hotel is within 1 mi (2 km) of Angkor Wat Putt and Eric & Thierry Stocker. Wat Damnak and Wat Dam Nak are also within 3 mi (5 km).

The Wood Family Retreat Reviews

Reviews

6.8
Rating 10 - Excellent. 3 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 2 out of 5 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Expedi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do never book this hotel!!!
The worst place. All the photos must be taken just after it opens. Nothing looks like the picture. Beyond the place is run down, charging for swimming pool usage our booking was not honoured. First want to charge as again even we paid already at Hotel.com. Happen to other guests as well. Then I wanted the hotel manager to sort this out with hotel.com and she didn't even pick up the phone when hotel.com called. Worst nightmare in 20 years of traveling.
Stayed 3 nights in Apr 2022

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel notifies me that there is no room until the day of check-in and asks me to cancel the reservation，help Me check cancel already?
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy bungalows and friendly staff
A very nice place to stay with cozy bungalows and friendly staff. They are able to arrange tours and transportation at reasonable rates, and as a relatively new business are trying to make a good name by doing their best in all areas. The restaurant food was very nice, including the breakfast provided each day and it is set in a nice garden which is a treat after the dust and heat around the city.
Stayed 4 nights in Jan 2020

10/10 Excellent

Martina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to traveling,
The hotel is new it’s very bigger room and nice swimming pool, good breakfast, only 2.3 km from pup street but get easy the hotel arrange tuk tuk to center take only 10 minutes, Staff very friendly, I recommend this hotel for other traveling,
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020