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AMATAO Tropical Residence

4.0 star property
Family-friendly hotel with a winery and airport shuttle service

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Breakfast, lunch, dinner served; local and international cuisine
1 bedroom, minibar, in-room safe, desk
1 bedroom, minibar, in-room safe, desk
Children's play area - outdoor

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Pool
  • Bar
  • Breakfast available
  • Room service
  • Spa

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite

1 bedroom, minibar, in-room safe, desk

Suite

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private pool
Private hot tub
Air conditioning
Refrigerator
  • 100 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Oasis Retreat

1 bedroom, minibar, in-room safe, desk

Oasis Retreat

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private pool
Private hot tub
Air conditioning
Refrigerator
  • 300 sq m
  • Sleeps 10
  • 3 Double Beds and 2 Twin Beds

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, desk

Junior Suite

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private pool
Private hot tub
Air conditioning
Refrigerator
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Cottage

1 bedroom, minibar, in-room safe, desk

Family Cottage

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private pool
Private hot tub
Air conditioning
Refrigerator
  • 100 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Villa

1 bedroom, minibar, in-room safe, desk

Family Villa

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private pool
Private hot tub
Air conditioning
Refrigerator
  • 140 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

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About the neighborhood

Map
Svay Prey Village Road, Siem Reap, Siem Reap, 17000

What's nearby

  • Old Market Area - 4 min drive - 3.0 km
  • Pub Street - 4 min drive - 3.2 km
  • Angkor Night Market - 4 min drive - 3.6 km
  • Siem Reap Royal Residence - 5 min drive - 4.5 km
  • Angkor Wat - 11 min drive - 9.5 km

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 65 min drive

Restaurants

  • ‪Local Breakfast Restaurant - ‬3 min drive
  • ‪Tavoos Garden Cafe & Wellness Hub - ‬3 min drive
  • ‪HeyBong - ‬4 min drive
  • ‪Pasta La Vista - ‬4 min drive
  • ‪Temple Design Restaurant - ‬4 min drive

About this property

AMATAO Tropical Residence

Upscale family-friendly hotel near Pub Street
A free roundtrip airport shuttle, an adjacent golf course, and an attached winery are just a few of the amenities provided at AMATAO Tropical Residence. Adventurous travelers may like the cycling and horseback riding at this hotel. Treat yourself to spa services, such as a massage, a body scrub, or a manicure/pedicure. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a poolside bar and a terrace.
Additional perks include:
  • An outdoor pool and a children's pool
  • Free self parking
  • Continental breakfast (surcharge), a free area shuttle, and bike rentals
  • Supervised childcare (surcharge), luggage storage, and concierge services
Room features
All guestrooms at AMATAO Tropical Residence include comforts such as private hot tubs and private pools, as well as perks like air conditioning and separate sitting areas.
More conveniences in all rooms include:
  • Childcare services and cribs/infant beds
  • Bathrooms with jetted tubs and hydromassage showers
  • 40-inch flat-screen TVs with premium channels
  • Balconies or patios, separate sitting areas, and separate dining areas

Languages

English, French, Japanese, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free 24-hour roundtrip airport shuttle
  • Free area shuttle

Food and drink

  • Continental breakfast available for a fee daily 6 AM–11 AM: USD 18.00 for adults and USD 18.00 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Bicycle rentals
  • Children's pool
  • Helicopter/airplane tours
  • Horse riding/rentals
  • Mountain biking
  • Outdoor pool
  • Playground
  • Spa services
  • Winery attached

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Cribs/infant beds (surcharge)
  • Free area shuttle
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator
  • Separate dining area
  • Separate living room
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • Library
  • Lockers available
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

More

  • Couples dining
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Cribs/infant beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

Outdoor space

  • Balcony or patio

More

  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Private pool
  • Private hot tub
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
LIST_ALT

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 40 per night

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 18.00 for adults and USD 18.00 for children
  • Crib (infant bed) fee: USD 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

AMATAO Tropical Residence Hotel Siem Reap
AMATAO Tropical Residence Hotel
AMATAO Tropical Residence Siem Reap
AMATAO Tropical Resince Hotel
Amatao Tropical Siem Reap
AMATAO Tropical Residence Hotel
AMATAO Tropical Residence Siem Reap
AMATAO Tropical Residence Hotel Siem Reap

Frequently asked questions

Does AMATAO Tropical Residence have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is AMATAO Tropical Residence pet-friendly?

No, pets are not allowed at this property.

How much is parking at AMATAO Tropical Residence?

Self parking is free at this property.

What time is check-in at AMATAO Tropical Residence?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at AMATAO Tropical Residence?

Check-out is at noon.

Does AMATAO Tropical Residence provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is AMATAO Tropical Residence located?

This family-friendly Siem Reap hotel is within 2 mi (3 km) of SATCHA Handicrafts Center, Psa Krom Market, and The Happy Ranch Horse Farm. Pub Street is 2.4 mi (3.9 km) away.

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AMATAO Tropical Residence Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

8.8/10

Cleanliness

10/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
オーナーさんやスタッフの方はとても素晴らしく、サービスは凄く良いホテルですが・・・
サービスはとても素晴らしいです！ ただ、設備はちょっと古いようです。 特に、写真を見てとても楽しみにしていたバスタブで ・バスタブにお湯を張るとその後のシャワーはとてもぬるくなる （タンクに溜まった200リットルのお湯がなくなるとぬるくなる設備です） ・お湯が黄色い （水道管かどこか分かりませんが、内部が錆びついているようで金属臭がするのと、見た目にも金属の錆があるのが分かります） ・ジェットバスを使用中に故障したらしく、ジェットバスを停止できなくなった （これにより一晩中ジェットバスを付けるハメになり、ジェットバスを付けていると異様な早さでお湯が蒸発していき、数時間毎に起きてお湯を足しに行かないとお湯がジェットの勢いでバスタブから飛び出して周辺がびちゃびちゃに濡れて物凄い騒音を出すようになった） という事があり、これは大変ショックでした。 特に3つ目の現象には大事な睡眠を阻害されてしまい、とても辛かったです。 また、部屋を歩いている時に二度も蜂を踏みました。 一度目は既に死んでいる蜂を踏んづけただけなのですが、二度目はまだ生きてる状態で踏んでしまったため、足の裏を刺されてしまいました。 痛みは時間経過とともに増していき、数日後のアンコールワットを含む遺跡巡りのツアーはとても歩きづらく、かばって歩いていたら疲れてしまい、半分以上は車で待機するハメになってしまいました。 今まで5年間くらいで200泊以上してきましたが、部屋に蜂がいたことは初めてでした。
Stayed 2 nights in Oct 2018
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Off the beateb path in Siem Reap
In an area overrun by mass tourism, it was an intimate and very enjoyable experience, combining the best of Cambodian hospitality, Japanese grace and attention to detail as well as French style. Amatao is in a completely rural setting, well away from the crowds of Siem Reap, but within easy striking distance of the Angkor complex and the airport. This is actually a tiny compound of a few guest cabins but with all modern conveniences, very well decorated and offering excellent food. The owner-manager, Naomi-san, is a charming Japanese lady who ensures that everything works well and also doubles as chef. When I was asked what my preferences were for breakfasts and dinners, I asked if they could be "Omakase" and at each meal I was presented with an amazing variety of dishes, each expertly prepared, beautifully presented and served with gentle Cambodian grace.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Susanne, Shanghai, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home in Cambodia
The staff went out of their way to accommodate us. Business teleconferences at all hours of the day and night plus ensuring that the rest of the time the family had the tours, dinners, guides required to explore Siem Reap