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"Good location"

"Property is about 10 mins walk from the Bus station and Hotel does not provide shuttle to and fro, hence it is inconvenient to pull fhe luggage during winter time to the hotel. The back door of the hotel helps for quick access to the Yubate. Morning and Dinner buffet offer a very good spread but there is no need to book half board for more than 1 night as menus are largely the same. "

"Great resort but a bit older style and window is single pane so cold air still seeps thru the hobby and hallway area. Some of the ceiling and walls are cracking and stains. The resort has family friendly things to do like ping pong and arcade area. The hot spa was pretty good. Breakfast is a great experience. Overall, good experience. "

"The room was a decent size and nicely decorated. The staff was very attentive and responsive. Not much around at a walking distance, but if you rent a car it’s ok. I would definitely stay here again."

"I want to start off by saying I had a nice visit, I did the half board option and the food was plentiful and very tasty. Lots of variety, the sushi was not good and their take on Western food isn't great but the Japanese food is awesome. 2 different Onsen areas that alternate gender daily so you can try both. The hotel is old, let's just prepare you for this, really old. It could do with a massive makeover but I doubt it will happen as they are very busy due to the amazing location. If you are...

"The room is clean and staffs are friendly and helpful, but the room should have proper light fixtures in the corner of room, and small tables for extra luggages, otherwise this is very good value to stay while in Karuizawa."

"Beautiful private bath and spacious room. Staff can speak English. "

"Our stay at the hotel was fantastic. The room was clean and well-maintained, and the onsen offered both private and public options, both of which were excellent. The breakfast and dinner were delicious. Highly recommend this hotel to anyone visiting Kusatsu Onsen town."