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"Onsen outside on the river was fantastic and perfect after a day walking. Breakfast was limited and dining options with walking distance very limited. Room was large and traditional Japanese style was extremely comfortable to sleep. "

"I am so happy I found Hotel New Palace. The rooms are clean and large, staff is gracious, breakfast is really good. The onsen is a bonus. So nice for a relaxing soak every evening. I would definitely recommend this hotel and will stay here in the future if I return to Shingu. "

"Perfect 😍"

"I love the onsen beside the river"

"The best sleep we had for the whole trip"

"Wonderful stay. Lovely kaiseki dinner. The staff were super attentive and friendly. The hot spings were clean and very relaxing after a long day walking and driving. Oh and the view from the room in the morning across the valley was stunning"

"We thought the staff were so accommodating. Nothing was a problem. We asked to cancel our Japanese breakfast and they applied the cost as a credit toward our dinner meal, which was excellent. Provided an extra pillow and always had fresh towels for the onsen. They also helped with directions to various places we visited. Beautiful view of the river from where you sit in the onsen. Arigatogozaimasu!"

"Excellent Ryokan that has been well maintained and cared for given its long history. The old facility is evident and yet despite that, provided a cosy stay. The host was extremely warm and welcoming and showed the hospitality as one would expect from a traditional Ryokan passed down from decades old. The kaiseki meal at additional cost were delicious and well worth it. Frankly not much around the area and as the host put it best: come, relax and enjoy what the moment has to offer without the hustle and bustle. Fun fact: the hotel has the only elevator in the whole area. "

"The hotel is well located near the main road, so pretty accessible if you arive by car. The train station is also not far. The facility is well maintained, room condition good, and the staff friendly. Highly recommended."