Upon arrival, I was disappointed that I did not account for the time difference being (1) one day ahead. Booked online for the 25th, but when I arrived it was already the 26th. The room I was given was smoking, so I asked for non smoking and was quickly moved to a non smoking one. The front desk was accommodating and a few spoke English, which was very helpful for me. After a few days, I departed for a (7) day tour to the South so I booked an overnight same upon my return. Before departing on another (5) day tour to Beijing with a finally two day stay before ending my trip.
They gave me the same room, although my last two days the rates was raise from 197 reminbi to 219. After some discussion be my traveling companion, they agreed to lower it to the previous amount.
After my first stay, I left my camera battery charger in one of the outlets but when I called they did not find one so ended up buying another battery and charger. When I return the second time, they found and returned the battery and charger. The only thing that bothered me was the bathroom sink with a large mirror in front of it, you can easily see the rear of the sink in the mirror which had gunk on the rear of the sink basin. Other than that I was happy with the accommodations and service.