Comfort Inn

2.5 star property
Hotel in Shelby with free breakfast and a 24-hour fitness center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn

Lobby
Lobby
Exterior
Premium bedding, desk, laptop workspace, blackout drapes
Seasonal outdoor pool, pool umbrellas, sun loungers

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
The price is AED 322
AED 363 total
includes taxes & fees
5 Dec - 6 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Renovated in 2019
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Renovated in 2019
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Renovated in 2019
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Standard King Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Renovated in 2019
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
2012 E Marion St, Shelby, NC, 28150

What's nearby

  • Moss Lake - 4 min drive - 3.7 km
  • Don Gibson Theater - 6 min drive - 7.1 km
  • Earl Scruggs Center - 7 min drive - 7.6 km
  • Atrium Health Cleveland - 8 min drive - 8.6 km
  • Catawba Two Kings Casino - 12 min drive - 14.9 km

Getting around

  • Gastonia Station - 23 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 39 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Waffle House - ‬2 min drive
  • ‪McDonald's - ‬9 min walk
  • ‪Subway - ‬5 min drive

About this property

Comfort Inn

Hotel in a shopping district, revitalized in 2019
At Comfort Inn, you can look forward to free continental breakfast, dry cleaning/laundry services, and a fireplace in the lobby. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
Additional perks include:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • An electric car charging station, express check-out, and a vending machine
  • Smoke-free premises, barbecue grills, and outdoor furniture
  • Guest reviews speak highly of the helpful staff
Room features
All 76 rooms have comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Bathrooms with deep soaking tubs and free toiletries
  • 42-inch HDTVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:30 AM
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator
  • Seasonal outdoor pool

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • BBQ grill(s)
  • Outdoor furniture
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Renovated entire property - May 2019
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Shelby
Comfort Inn Shelby
Comfort Shelby
Comfort Inn Hotel
Comfort Inn Shelby
Comfort Inn Hotel Shelby

Frequently asked questions

Does Comfort Inn have a pool?

Yes, this property has a seasonal outdoor pool.

Is Comfort Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Comfort Inn?

Self parking is free at this property.

What time is check-in at Comfort Inn?

Check-in start time: 3 PM; Check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Comfort Inn?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Comfort Inn located?

Situated in the historical district, this hotel is 2.2 mi (3.5 km) from Moss Lake and within 6 mi (10 km) of Don Gibson Theater and Cleveland County Arts Council. Olde Tyme Courtsquare Opry and Earl Scruggs Center are also within 6 mi (10 km).

Comfort Inn Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 274 out of 576 reviews" "
Rating 8 - Good. 202 out of 576 reviews" "
Rating 6 - Okay. 55 out of 576 reviews" "
Rating 4 - Poor. 20 out of 576 reviews" "
Rating 2 - Terrible. 25 out of 576 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Nina

Stayed 1 night in Oct 2024

2/10 Terrible

Jonathan

I didnt get a room there they were over booked and i require a full refund by tomorrow at noon
Stayed 3 nights in Nov 2024

2/10 Terrible

dave

Reserved a 2 queen bed room I was told it was not available.I was also told that even though you reserve a room and pay in advance there is no guarantee the room you reserve will be available when you arrive.still waiting for a call from the manager
Stayed 1 night in Nov 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My father and i stayed there for the first time. Check in was easy and fast. Room was great. Waffle maker was fun and breakfast was delicious. Staff was more than friendly and helpful. Will definately stay there next year. Thank you.
Stayed 2 nights in Nov 2024

8/10 Good

Crystal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient place to stay because it was close to downtown and affordable, plus the mall is close by.
Stayed 1 night in Nov 2024

10/10 Excellent

Rebecca

Business traveler
Liked: Staff & service, amenities
👍
Stayed 1 night in Nov 2024

8/10 Good

Steven

Liked: Property conditions & facilities
Stayed there multiple times over the last year. Staff and Managers were all very helpful. Room 130 needs some repairs and updating of furniture and bathroom sink etc. Ice maker unreliable and not convenient unless you are located on the west end of the hall . Breakfast buffet is just “ok” . Attendant very helpful !
Stayed 2 nights in Oct 2024

8/10 Good

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet. Nice staff. Quick check in.
Stayed 1 night in Oct 2024

2/10 Terrible

Carolyn

Smoking pot in end of hallway one room wasn’t clean so we couldn’t even stay and we had four rooms. Only one man there to check in and he would have had to clean room. Said had to call manager about room with pot in it overflowing to hallway and another ladies room. Very disappointed and had to drive to our grandsons house for all 10 of us to sleep would never stay at comfort inns again.
Stayed 1 night in Oct 2024

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good, except for the bathroom-need an update, especially the bathtub
Stayed 1 night in Oct 2024

8/10 Good

gordon

Y
Stayed 1 night in Oct 2024

8/10 Good

Katie Beth

Stayed 1 night in Sep 2024

4/10 Poor

JAVONTE

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First room I was put in the toilet wasn’t functioning properly. Got put in another room immediately after bringing it up to front desk. Moldy bathroom in the crevices of tub and ceiling of both rooms so I guess they are all like that. Breakfast was ok, you can make your own Belgian waffles that was the highlight. The juices from the machine are watered down and was told there really wasn’t anything that could be done about that. Overall I felt uneasy, but it was all I could manage to pay for at the time. At night time there are tons of work trucks and men hanging around outside. While they weren’t offensive at all it made me a bit uncomfortable. The remote was dirty but the grand finale was that after 3 nights, in the am of my last day I saw something crawling near my head on the pillow. It was a bed bug! I was absolutely disgusted and grossed out. I noticed blood on my finger so it definitely bit me. I went to the front desk immediately and asked for bags to bag up my belongings. They did provide that and tried to inform me that they were not aware of an infestation issue and that they would shut down the room and have it exterminated. The front office manager Lanisha said they would refund one day of my stay and while I do appreciate the gesture I just don’t feel it’s completely appropriate because now I have this looming fear of bringing these bugs into my home and no access to using these items in the meantime.
Stayed 3 nights in Oct 2024

4/10 Poor

Alejandra

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
I liked that it was right off the main road and had a waffle maker. The hotel room was yuck. It smelled bad like mildew/moldy mixed with cigarette smoke. There was mold in the bathroom and the wall A/C unit couldn’t be adjusted or turned off. So rundown with wall paper coming off, damages everywhere, needs total revamp.
Stayed 1 night in Sep 2024

6/10 Okay

Alden

Stayed 2 nights in Aug 2024

10/10 Excellent

Martin

Stayed 3 nights in Aug 2024

10/10 Excellent

Jami

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean and the staff was exceptionally friendly and helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Tim

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed at both Comfort Inn's in Shelby. Both are clean, with easy access from the main route of the township. Comfort Inn is our go to place when traveling through that area.
Stayed 1 night in Aug 2024

10/10 Excellent

Chanel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The properly was excellent they even had grills and picnic benches.
Stayed 3 nights in Aug 2024

4/10 Poor

Joy

Disliked: Staff & service, property conditions & facilities
Very outdated. Musty smell. Would not stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

marisa

Stayed 1 night in Jul 2024

10/10 Excellent

Walter, Antelope

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I’m surprised this hotel had such high ratings. Everything was run down, the shower temp handle was broken, the whole place smelled like cheap cleaner. Front desk was nice.
Stayed 1 night in Jul 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extra friendly. Are was quiet and had near by food and gas stations
Stayed 3 nights in Jul 2024