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Novotel Sharm El-Sheikh

5.0 star property
Luxury hotel on the beach, with 4 outdoor swimming pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Sharm El-Sheikh

4 outdoor pools, pool umbrellas, sun loungers
3 bars/lounges, 2 poolside bars, beach bar
Private beach, sun loungers, beach umbrellas, beach towels
Private beach, sun loungers, beach umbrellas, beach towels
3 bars/lounges, 2 poolside bars, beach bar

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • All inclusive
    All inclusive
  • Hot Tub
    Hot Tub
The price is AED 198
AED 255 total
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 2 Twin Beds (Palm Wing)

Standard Room, 2 Twin Beds (Palm Wing) | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds (Palm Wing)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bathrobes
Designer toiletries
Private bathroom
  • 42 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed (Palm Wing)

Minibar, in-room safe, desk, blackout drapes

Standard Double Room, 1 Double Bed (Palm Wing)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bathrobes
Designer toiletries
Private bathroom
  • 42 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed (Beach Wing)

Minibar, in-room safe, desk, blackout drapes

Superior Double Room, 1 Double Bed (Beach Wing)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bathrobes
Designer toiletries
Private bathroom
  • 34 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite, Multiple Beds (Palm Wing)

Family Suite, Multiple Beds (Palm Wing) | Minibar, in-room safe, desk, blackout drapes

Family Suite, Multiple Beds (Palm Wing)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bathrobes
Designer toiletries
  • 54 sq m
  • Sleeps 4
  • 2 Twin Bunk Beds

View all photos for Superior Room, 2 Twin Beds (Beach Wing)

Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Twin Beds (Beach Wing)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bathrobes
Designer toiletries
Private bathroom
  • 34 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed (Palm Wing)

Minibar, in-room safe, desk, blackout drapes

Standard Double Room, 1 Double Bed (Palm Wing)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bathrobes
Designer toiletries
Private bathroom
  • 42 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, blackout drapes

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Designer toiletries
  • 49 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds (Palm Wing)

Standard Room, 2 Twin Beds (Palm Wing) | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds (Palm Wing)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bathrobes
Designer toiletries
Private bathroom
  • 42 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Double Bed (Beach Wing)

Minibar, in-room safe, desk, blackout drapes

Superior Double Room, 1 Double Bed (Beach Wing)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bathrobes
Designer toiletries
Private bathroom
  • 34 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds, Poolside (Beach Wing)

Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Twin Beds, Poolside (Beach Wing)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bathrobes
Designer toiletries
Private bathroom
  • 34 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

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Naama Bay Promenade Beach Resort
On private beach
Pool
All inclusive
Spa
6.8 out of 10, (59)
The price is AED 140
AED 181 total
includes taxes & fees
6 Dec - 7 Dec
Naama Bay Promenade Beach Resort

About the neighborhood

Map
Naama Bay, Sharm El Sheikh, South Sinai Governorate, 32

What's nearby

  • Naama Bay Beach - 15 min walk - 1.3 km
  • Naama Bay - 17 min walk - 1.5 km
  • Hollywood Sharm El Sheikh - 5 min drive - 5.1 km
  • Domina Coral Bay Congress Centre - 10 min drive - 6.3 km
  • Shark's Bay - 11 min drive - 6.8 km

Getting around

  • Sharm El-Sheikh Intl. Airport (SSH) - 17 min drive

Restaurants

  • ‪ماكدونالدز - ‬8 min walk
  • ‪ماكدونالدز - ‬14 min walk
  • ‪مجرشي - ‬14 min walk
  • ‪أوتار الخليج - ‬13 min walk
  • ‪سيناى دايفرز بار - ‬12 min walk

About this property

Novotel Sharm El-Sheikh

Luxury eco-certified hotel near Naama Bay
At Novotel Sharm El-Sheikh, you can look forward to a marina, a nightclub, and 2 poolside bars. With a private beach, beachfront dining, and a beach bar, this hotel is the perfect place to soak up some sun. Indulge in a deep-tissue massage, a body treatment, and a body wrap at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. The health club offers yoga classes and Pilates classes; other things to do include windsurfing, water skiing, and parasailing. A free grocery shopping service, a terrace, and a coffee shop/cafe are available to all guests.
You'll also find perks like:
  • 4 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Limo/town car service, buffet breakfast (surcharge), and bike rentals
  • Access to a nearby health club, babysitting (surcharge), and beach umbrellas
  • A gift shop, wedding services, and a banquet hall
Room features
All 382 rooms offer comforts such as 24-hour room service and air conditioning, as well as perks like late night room service and safes.
Other amenities include:
  • Childcare services and free infant beds
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and showers
  • 32-inch LCD TVs with satellite channels
  • Free tea bags/instant coffee, electric kettles, and daily housekeeping

All inclusive details

All-inclusive room rates at Novotel Sharm El-Sheikh are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Italian, Russian, Spanish, Ukrainian

Property amenities

Parking and transportation

  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Casino shuttle (surcharge)
  • Limo/town car service
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 10 for adults and USD 5 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 2 poolside bars, 3 bars/lounges and 1 beach bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Coral Restaurant
  • La Palma Restaurant
  • Italian Restaurant
  • Al Sharqi
  • Pool Bar

Things to do

  • 4 outdoor pools
  • Access to nearby health club
  • Fitness classes
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Children's pool
  • Fitness center
  • Full-service spa
  • Nightclub
  • Parasailing
  • Pilates classes
  • Playground
  • Ropes course
  • Sauna
  • Scuba diving
  • Snorkeling
  • Spa tub
  • Steam room
  • Volleyball
  • Water skiing
  • Windsurfing
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Free supervised childcare
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Library
  • Newspapers in lobby
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Free grocery shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (1938 square feet)
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Marina onsite
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 5 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Beach towels
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 140
  • Christmas Eve (24 December) Gala Dinner per child: USD 70 (from 3 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 140

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 10 for adults and USD 5 for children
  • Airport shuttle fee: USD 10 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Novotel Hotel Sharm El-Sheikh
Novotel Sharm El-Sheikh
Sharm El-Sheikh Novotel
Novotel Sharm El Sheikh
Novotel Sharm El-Sheikh Hotel
Novotel Sharm Hotel
Novotel Sharm
Novotel Sharm El-Sheikh Hotel
Novotel Sharm El-Sheikh Sharm El Sheikh
Novotel Sharm El-Sheikh Hotel Sharm El Sheikh

Frequently asked questions

Does Novotel Sharm El-Sheikh have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is Novotel Sharm El-Sheikh pet-friendly?

No, pets are not allowed at this property.

How much is parking at Novotel Sharm El-Sheikh?

Limited spots are available.

What time is check-in at Novotel Sharm El-Sheikh?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Novotel Sharm El-Sheikh?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Novotel Sharm El-Sheikh provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 10 per person applies.

Are there all-inclusive benefits at Novotel Sharm El-Sheikh?

Some rate plans available at this property are all-inclusive.

Where is Novotel Sharm El-Sheikh located?

Located in Sharm El Sheikh, this beachfront hotel is in the city center and within 1 mi (2 km) of Red Sea and Naama Bay. Naama Bay Beach and Cleo Park are also within 15 minutes.

Novotel Sharm El-Sheikh Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 76 out of 219 reviews" "
Rating 8 - Good. 68 out of 219 reviews" "
Rating 6 - Okay. 40 out of 219 reviews" "
Rating 4 - Poor. 18 out of 219 reviews" "
Rating 2 - Terrible. 17 out of 219 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gulru, Baku

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best plaj
Stayed 5 nights in Nov 2024

10/10 Excellent

Alisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful with amazing views! We would recommend this hotel for our family to stay there upon return One of the workers named Ali made our stay pleasant he is such a kind hearted and cheerful man
Stayed 4 nights in Nov 2024

8/10 Good

Hasnaa

Liked: Cleanliness, staff & service, property conditions & facilities
It was good, food on the other hand didn’t meet expectations
Stayed 5 nights in Oct 2024

4/10 Poor

kevin

Disliked: Property conditions & facilities
Reception Staff good at arrival and departure. Rude, arrogant,ignorant bar and waiting staff.Do not expect to be rudely dismissed with a wave of hand at any hotel.let alone an alleged 5* hotel. Food was very poor. Ist time ive seen Grey chicken. Not too keen on meat being served on the bone either. Mmmm leaving today with food poisoning and this is best bit. Definitely will not return nor recommend Novotel or sharm el sheikh tbh.As a much travelled british holidaymaker I do not expect to be waited on hand and foot, however, there was a clear distinction made between us and the other russian and middle eastern nationals staying at this hotel. Unacceptable and this place would maybe get 3* in arab Emirates or Europe/rest of world, in my opinion,.
Stayed 7 nights in May 2024

4/10 Poor

walid

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Novotel Palms is a Scam. If you don't get a beach wing room, be ready to the fact that you will be placed in the Palms wing, which is really a different hotel, with a different reception across the street, thus much farther from the beach. Don't tell your taxi you're going to Novotel Sharm El-Sheikh, but that you're going to Novotel Palms ... even though it is portrayed here as if it was just a different section. I was very annoyed and am convinced that this is very dishonest and Novotel should correct it by clearly specifying that it is a different hotel where you have to cross a 6 way street to get to the other hotel with the beach.
Stayed 7 nights in May 2024

10/10 Excellent

Miss N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Feb 2024

8/10 Good

Wasim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

ELI

Traveled with family
very good more space
good place th rteam is good helpness tjay have relashen geust that check your compeny
Stayed 2 nights in Nov 2022

8/10 Good

ELI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
the crew is good spicly eslam from reseption and thay have gust reletion that check your comfortable
Stayed 1 night in Nov 2022

2/10 Terrible

julia

Disliked: Amenities, property conditions & facilities
F&b service horrible, no service staff rude , manager rude !!! Gym close and not imformed Resort under renovation .... Terrible experience
Stayed 6 nights in Aug 2022

10/10 Excellent

FIRAS

Liked: Room comfort
Nice hotel
Stayed 7 nights in Aug 2022

6/10 Okay

anas

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2022

10/10 Excellent

Aldijana

Stayed 1 night in Aug 2022

4/10 Poor

Walaa

Stayed 1 night in Jul 2022

8/10 Good

Esin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For family trip
We stayed in palm wings side. There was clean and peaceful,but it was far away from the sea and dinner restaurant. However, the beach side had some construct process, crowded and too loudly. I did not reccomend beach side for families. WiFi was a big problem because it did not work even palm wings lobi during the holiday. Also breakfast was not good enough, we ate same things every single days. Dinner was beter than breakfast but it was not sufficient.
Stayed 7 nights in Jun 2022

2/10 Terrible

raouf

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Bad service not worth the money
Never had a horrible experience like this before. 1. I bought an all inclusive rate the receptionist told me alcohol is not included unless I pay more. The receptionist tried to make me pay more saying i made a mistake in the booking. 2. The staff doesn’t speak any language not English not Russian not anything, my son who only speaks english had a hard time getting ‘water’ from the bar because the bartender doesn’t know what the word ‘water’ means. 3. Cheap food not open buffet, no variety. & borderline rude restaurant staff. 4. If you buy the all inclusive you have to cross the street to get to the restaurant where lunch & dinner are. If you do NOT buy the all inclusive rate, you will have the restaurants right in the same building. 5. I stayed in 3 stars hotels & resorts & got better service & amenities than this ‘5 star’ hotel. 6. Management & staff are a bigger problem than the old facilities of this hotel. 7. On the way to get to the restaurant staff cut tree branches & put it in your way or the path will be full of mud from watering the plants no common sense. I do not recommend staying there. I thought Accor hotels may have better standards than the rest but my stay there will have me stay away from this chain all together.
Stayed 4 nights in Jun 2022

4/10 Poor

Moufida

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I liked the beach ,i did not like the restriction when you enter and when to leave the beach ,i did not like the sales peoples too many of them you can not relax ,i did not like the foid they can not provide a simple thing white normal bread for a 5* you have to asked for things should be there anyway . I would not class this hotel as 5* i have been to a less * who provided better services .never again
Stayed 10 nights in Jun 2022

10/10 Excellent

RAMY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 3 nights in May 2022

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a really nice hotel. I would definitely stay again!
Stayed 5 nights in Apr 2022

4/10 Poor

Arpit

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Novotel palm wing is disappointing as you have to cross the road to other Novotel to do anything like breakfast or access the beach. This is not obvious when booking the room. Also there is hardly any staff for room service.
Stayed 3 nights in Apr 2022

8/10 Good

Soumaya, SURREY

Liked: Cleanliness, staff & service, amenities
It is great location. Walkable distance to great attractions. Internet is weak. Night time is loud.
Stayed 13 nights in Jan 2022

6/10 Okay

Massoud serry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2021

10/10 Excellent

Samar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

DAPHNIE

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay t check out Sharm for a dayor two.
Stayed 1 night in Oct 2021

2/10 Terrible

Naddir

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad WiFi connection keeps disconnecting and most of the time no WiFi in room at checkout they tried to rip me off saying there are fees on the room even though i paid everything online during reservation
Stayed 2 nights in Oct 2021