Search Guest Houses in Shanmenyuan

"Booked 2 rooms with breakfast included staffs at The reception said booking was made for NO breakfast. Showed them my wotif booking which clearly says ‘Included amenities: Free breakfast’, they didn’t understand the meaning…"

"I recently stayed for one night at the InterContinental One Thousand Island Lake Resort, an IHG Hotel in Qiandaohu, and it was a delightful experience. The hotel's unique location, far from the hustle and bustle, offers a serene escape with a breathtaking view of the lake. The check-in process was seamless, and the staff was exceptionally friendly and welcoming. My room was immaculate and very comfortable, featuring excellent amenities. The private balcony with a panoramic view of the lake was...

"service should be trained upto global standard, partners I am using the same standard of other Sharaton Hotel in key cities. Front desk is nice and friendly, but should more proactive, like call the customer to confirm if I have registered membership as well as ask me if I have drive and issue me the parking ticket. In terms of condition, I have to point out the shower facility, which I would like to use handy shower but the forest shower is keep watering on the top. For breakfast, the option is...

"Sehr angenehmer und relaxter Aufenthalt. Das Areal des Hotels ist sehr schön gelegen mit tollem Blick auf den See sowie die Berge - am Abend toller Sonnenuntergang. Service Staff war sehr hilfsbereit, Late Check-out war möglich. Schöner Pool, mit super Blick. Frühstück ist üppig, nur am Abend ist das Angebpt ein wenig eingeschränkt, da die meisten lokalen Touristen im Ort essen. Hotel kann ich nur empfehlen, super für ein verlängertes Wochenende "

"perfect！"

"Had the worst experience booking via Expedia, did not even manage to stay at the hotel, as Expedia had linked the wrong address via google maps on their platform. This was extremely misleading for non-China tourists like myself. Something has to be done about this error on their booking website, and the refund process was extremely tedious with slow replies and them refusing to refund me saying the hotel did not permit. I called the hotel myself, who generously offered a refund, and only then...