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"Everything was great. Didn’t get to use their facilities "

"It was my first time booking a hotel in Shatin. I'm very impressed with their services, and the staff were very helpful."

"High recommended, best service, the hotel is next to the big shopping mall"

"Nice hotel with excellent customer service especially the front desk manager- Ben. He really did a good job to "

"Beautiful hotel great lobby amazing view of the city and river. It was close to many things and close enough to downtown and the harbour if you don’t mind a half hour walk each way The room was basic but updated and clean The buffet looked great but we didn’t eat there as we didn’t want to pig out a wanted to go out for authentic food. Also it was rather expensive "

"Amazingly convenient hotel for accessing both the New Territories and Hong Kong Island. Right next to the University MTR stop and major transport interchanges and far enough away from the urban density of the Island or Kowloon. Staff were very helpful - maintenance was ongoing at the time but they were very considerate about it. Pool facilities were also under repair but still good. Breakfast was immense but would have been too much everyday - it's so convenient to just step out and get some proper street snacks, you're in HK after all"

"Great staff. Excellent location!"

"Very rarely can find room that has 4 single beds in HK nowadays. But overall facility is dated n old. Need renovation n refresh. I can tell it used to be a 5 stars hotel in the past, it has lots of facility, but need to be renovated to give it a fresh look."

"The Sheraton was a perfect place for us to stay because it was located central to everything we wanted to see and do while in Hong Kong."