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New Hotel Collection Smoky Mountains

2.5 star property
Get your coffee buzz and energize with breathtaking views of the Smoky Mountains. The perfect blend to kickstart an unforgettable adventure.

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Photo gallery for New Hotel Collection Smoky Mountains

Fridge, microwave, dishwasher, coffee/tea maker
Individually decorated, individually furnished, blackout drapes
Individually decorated, individually furnished, blackout drapes
Individually decorated, individually furnished, blackout drapes
Shower, hair dryer, towels

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Laundry
  • Air conditioning
  • Kitchen
  • Parking included

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite

Individually decorated, individually furnished, blackout drapes

Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Kitchen
Refrigerator
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

Premium Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Kitchen
Refrigerator
  • Mountain view
  • Sleeps 6
  • 1 Queen Bed, 1 Twin Bed, 1 Twin Trundle Bed and 1 Double Sofa Bed

Luxury Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Kitchen
Refrigerator
  • Sleeps 9
  • 2 Queen Beds, 1 Twin Bed, 1 Twin Trundle Bed and 1 Double Sofa Bed

View all photos for Suite

Individually decorated, individually furnished, blackout drapes

Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Kitchen
Refrigerator
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About the neighborhood

Map
101 E Main Street, Sevierville, TN, 37862

What's nearby

  • Dolly Parton Statue - 1 min walk
  • Soaky Mountain Waterpark - 4 min drive
  • Wilderness at the Smokies - 5 min drive
  • Sevierville Convention Center - 5 min drive
  • Titanic Museum - 5 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 46 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Golden Corral - ‬16 min walk
  • ‪Cracker Barrel - ‬20 min walk
  • ‪El Paso Mexican Restaurant - ‬17 min walk
  • ‪Starbucks - ‬18 min walk

About this property

New Hotel Collection Smoky Mountains

Hotel near Wilderness at the Smokies
Located close to Sevierville Convention Center, New Hotel Collection Smoky Mountains provides a rooftop terrace, a coffee shop/cafe, and laundry facilities. Be sure to enjoy a meal at Honeybee Coffee, the on-site coffee shop. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • An elevator, luggage storage, and concierge services
  • Smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms are individually furnished, and offer comforts such as fireplaces and air conditioning, as well as thoughtful touches like free WiFi and separate sitting areas.
More amenities include:
  • 2 bathrooms with showers and hair dryers
  • Wardrobes/closets, separate sitting areas, and kitchens

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Honeybee Coffee
  • Seasons 101
  • Sky Lounge 101

Things to do

  • Fitness center

Family friendly

  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Washer/dryer

Conveniences

  • Elevator

Guest services

  • Concierge services
  • Front desk (limited hours)
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • 2 bathrooms
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Smart TV

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Fireplace
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Separate sitting area
  • Washer and dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 30.00 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Health club access
  • In-room coffee
  • Laundry facilities

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

Property is also known as

New Collection Smoky Mountains
Central Hotel Ascend Hotel Collection
New Hotel Collection Smoky Mountains Hotel
New Hotel Collection Smoky Mountains Sevierville
New Hotel Collection Smoky Mountains Hotel Sevierville

Frequently asked questions

Is New Hotel Collection Smoky Mountains pet-friendly?

No, only service animals are welcome at the property.

How much is parking at New Hotel Collection Smoky Mountains?

Self parking is free at this property.

What time is check-in at New Hotel Collection Smoky Mountains?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at New Hotel Collection Smoky Mountains?

Check-out is at 11:00 AM.

Where is New Hotel Collection Smoky Mountains located?

Located in Downtown Sevierville, this hotel is 2.5 mi (4.1 km) from Wilderness at the Smokies and 2.7 mi (4.4 km) from Sevierville Convention Center. WonderWorks and Titanic Museum are also within 6 mi (10 km).

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New Hotel Collection Smoky Mountains Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 83 out of 116 reviews
Rating 8 - Good. 19 out of 116 reviews
Rating 6 - Okay. 10 out of 116 reviews
Rating 4 - Poor. 3 out of 116 reviews
Rating 2 - Terrible. 1 out of 116 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, spacious accommodations.
Stayed 5 nights in Aug 2024

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room to stay...
The room was amazing... only issue was that the room floors were not clean they left dust under my socks
Stayed 3 nights in Oct 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot. Full kitchen was a plus
Stayed 5 nights in Jul 2024

10/10 Excellent

Earl

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay

10/10 Excellent

Eulalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was clean and very roomy. Easy to get in and out.
Stayed 3 nights in Jun 2024

8/10 Good

Cathy

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, excellent accommodations.
Stayed 3 nights in Feb 2021

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
This was the nicest place we have ever stayed at! Very clean, staff was very friendly, and an absolutely beautiful area.
Stayed 3 nights in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Just a beautiful place and incredible staff
Stayed 3 nights in Dec 2023

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the atmosphere and surroundings. I will stay again
Stayed 3 nights in Mar 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay. I just wished we had a couple larger frying pans. Overall great place and would definitely stay again. Staff was amazing!
Stayed 4 nights in Mar 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gloria's family vacation
Room was amazing. Staff was very patience and accommodating. The room looked exactly like the pictures.
Stayed 3 nights in Jun 2024

10/10 Excellent

Sacoria

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and staff were great! The sizing and space of the suite was wonderful. We had a party of 7 and it was enough space for everyone. There was a lot of things to do around the hotel that wasn’t too far and the staff was wonderful even helping with a late check-in.
Stayed 3 nights in Apr 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved this historic hotel with a modern remodel. The staff was great. The rooms were huge and very clean. We will return every time we are in town.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel exceeded our expectations. The price was great for what you get during your stay. Unfortunately we only got to experience the rooftop bar for a little bit on Saturday (closed for private event on Friday) but it was absolutely beautiful. The room itself was very spacious. We hope to be back soon.
Stayed 3 nights in May 2024

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very classy and relaxed. Loved the restaurant and rooftop

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Accommodations. I highly recommend this hotel
Stayed 4 nights in Feb 2021

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Nothing not to love about this adorable little boutique hotel in the heart of town. The rooms were clean, spacious and comfortable. Highly recommend.
Stayed 3 nights in Mar 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great place. Not just your cookie-cutter hotel. We had the original safe from the bank as one of our walls…too cool!
Stayed 3 nights in Nov 2023

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spot on in Sevierville!
This historic hotel was spot on! We really liked the throw back feel that first greets you upon pulling up to the hotel. The rooms were incredibly spacious and boast a complete kitchen! The location was very close to everything you may need or want to do. I wish we could’ve tried the restaurant but there wasn’t enough time for us. Also, the hotel has a super cute coffee shop that we missed out on as well. The staff was friendly and considerate. I would highly recommend this hotel for absolutely any type of traveler.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kenisha

Liked: Cleanliness, staff & service, property conditions & facilities
The 2 bedroom, 2 bathroom was perfect for our family of six. 2 adults, 4 kids and we loved it. Clean, spacious and beautiful. We will definitely return.
Stayed 3 nights in Jul 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent Stay
Pros: The room was very clean, spacious, and staff was friendly and helpful. Thank you. The beds were comfortable, too. Location was good as it is closed to many restaurants and attractions. Cons: Heavy rain leaked through one of the windows, which made our luggage wet overnight. Good thing there is a dryer at the condo. The AC is noisy in the living room. One of the toilets didn’t flush when we first arrived, and we didn’t even put any toilet paper in it, just urine. We unclogged it ourselves as it would be faster than calling service desk. They had the plunger in the bathroom.
Stayed 5 nights in Jul 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
This place is completely renovated. It has everything you need for your stay. Everything was clean, plenty of towels, comfortable beds, nice kitchen, and plenty room. Located in downtown Sevierville, but very convenient to drive into Pigeon Forge or Gatlinburg. The location is easy to get out of. There is a restaurant attached and many other places to get food right nearby. Also giving five stars to Kathy who works there!
Stayed 3 nights in Jan 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful. The rooms were huge and the fireplace and kitchen were so nice to have. We will be back.
Stayed 2 nights in Jan 2023

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dad of a family of 5
This place is a keeper. Close to everything. Beautiful inside and out. Cleanest place I’ve ever stayed in. Close secure parking. Already planning a future trip to the Smokies and not looking anywhere else. Washer and dryer in the room. Ours was a 2 queen bed in one private room and a king in another private room. Bedrooms have full closets. 2 full bathroom with large low entry showers. Full kitchen complete with oven, dishwasher, microwave, trash compactor, full refrigerator, granite countertops, cooking utensils and place setting for 6. I fear my review will make this place hard to book for me in the future. It’s that nice.
Stayed 7 nights in Jul 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
This is an excellent choice for families. Our unit had three bedrooms and two bathrooms with a full size kitchen. It was well equipped and perfect for families looking to be close to Dollywood and the surrounding area.
Stayed 3 nights in Aug 2022