The checkin process was annoying as all get out. I had to stand in line for 10 minutes to get a key card, then was shuffled to some lady for...some reason? She did nothing but send me to get wristbands from a gentleman who tried to get me to sit for the timeshare presentation. I had two young kids screaming their heads off in the car and when I told the timeshare pusher we were just there to relax and decompress for 2 nights on our way home and that I had to get my kids settled in, he flipped me some attitude. The whole process took way too long (at least 20 minutes) and did absolutely nothing in terms of aiding in our stay. I was not given a map of the property nor a list of available amenities, so I didn't find out about the Elkmont Rec Center until late in our stay. We tried to visit the playground but it was locked, so we went to ask the desk about unlocking it and they said maintenance would come do it. We waited for 10 minutes, then jumped the gate to enter. After playing for 40 minutes, maintenance never showed up to unlock the gate.
The suite itself was fine, great for traveling with kids, but it was nothing special. Our neighbors had 2 noisy dogs (not allowed, but I digress) and our other neighbors were smoking weed on their balcony, which wafted into our unit.
The location was convenient to restaurants and activities in town.
Because of the checkin experience and the bs timeshare pushing, we will not ever return to this place.