Holiday Inn Express and Suites Pigeon Forge Sevierville, an IHG Hotel

2.5 star property
Hotel with free breakfast, near Titanic Museum

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express and Suites Pigeon Forge Sevierville, an IHG Hotel

Interior
Front of property - evening/night
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Exterior
Seasonal outdoor pool

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
The price is AED 384
AED 437 total
includes taxes & fees
15 Dec - 16 Dec

Room options

Available filters for rooms
Showing 15 of 15 rooms

Standard Room, 2 Queen Beds, Accessible, Mountain View (Communication Accessible)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Balcony

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

Room (Specialty)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds (Extra Floor Space)

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Additional Living Area)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Additional Living Area, Low Floor)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Balcony, Mountain View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Mountain View (Communication Accessible)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Balcony (Communication Accessible)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Roll-In Shower)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Mountain View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, Multiple Beds

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • 45 sq m
  • Sleeps 4
  • 2 King Beds

Similar properties

About the neighborhood

Map
121 Nascar Dr, Sevierville, TN, 37862

What's nearby

  • Tanger Outlets - 17 min walk - 1.4 km
  • Titanic Museum - 3 min drive - 2.8 km
  • WonderWorks - 3 min drive - 2.6 km
  • Hatfield and McCoy Dinner Show - 3 min drive - 2.9 km
  • Island at Pigeon Forge - 6 min drive - 5.5 km

Getting around

  • McGhee Tyson Airport (TYS) - 49 min drive

Restaurants

  • ‪Chick-fil-A - ‬8 min walk
  • ‪Applewood Farmhouse Restaurant - ‬3 min drive
  • ‪WonderWorks Pigeon Forge - ‬3 min drive
  • ‪Five Oaks Farm Kitchen - ‬15 min walk
  • ‪Chipotle Mexican Grill - ‬17 min walk

About this property

Holiday Inn Express and Suites Pigeon Forge Sevierville, an IHG Hotel

Hotel near Titanic Museum
Consider a stay at Holiday Inn Express and Suites Pigeon Forge Sevierville, an IHG Hotel and take advantage of free continental breakfast, an arcade/game room, and dry cleaning/laundry services. In addition to a gym and a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Free self parking
  • 1 meeting room, a banquet hall, and a front-desk safe
  • An elevator, a vending machine, and coffee/tea in the lobby
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 107 rooms feature comforts such as air conditioning, in addition to amenities like free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and free infant beds

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast
  • Coffee/tea in common area(s)

Things to do

  • Arcade/game room
  • Fitness center
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities

Business services

  • Business center
  • Conference space (710 square feet)
  • Meeting room

Accessibility

  • Elevator

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to August
Pool access available from 9:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Governors Inn
Governors Inn Sevierville
Governors Sevierville
Holiday Inn Express Pigeon Forge Sevierville Hotel
Holiday Inn Express Pigeon Forge Sevierville
Holiday Inn Express Suites Pigeon Forge Sevierville
Holiday Inn Express Suites Pigeon Forge Sevierville an IHG Hotel

Frequently asked questions

Does Holiday Inn Express and Suites Pigeon Forge Sevierville, an IHG Hotel have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM–10:00 PM.

Is Holiday Inn Express and Suites Pigeon Forge Sevierville, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express and Suites Pigeon Forge Sevierville, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Express and Suites Pigeon Forge Sevierville, an IHG Hotel?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express and Suites Pigeon Forge Sevierville, an IHG Hotel?

Check-out is at 11 AM.

Where is Holiday Inn Express and Suites Pigeon Forge Sevierville, an IHG Hotel located?

Situated in Sevierville, this hotel is 0.8 mi (1.3 km) from NASCAR SpeedPark Smoky Mountains and 1.7 mi (2.7 km) from Titanic Museum. Tanger Outlets and Smoky Mountain Opry are also within 2 mi (3 km).

Holiday Inn Express and Suites Pigeon Forge Sevierville, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 487 out of 932 reviews" "
Rating 8 - Good. 254 out of 932 reviews" "
Rating 6 - Okay. 110 out of 932 reviews" "
Rating 4 - Poor. 52 out of 932 reviews" "
Rating 2 - Terrible. 29 out of 932 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

MARY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Nov 2024

8/10 Good

Amber

Liked: Staff & service
Stayed 5 nights in Nov 2024

8/10 Good

Daniel

Stayed 2 nights in Oct 2024

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Oct 2024

10/10 Excellent

Carla Dianne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Oct 2024

10/10 Excellent

Mandy

Stayed 2 nights in Oct 2024

4/10 Poor

Laura

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Property was in a great location, with a great view of the mountains. However when booking a balcony room you dont get to chose which floor you're on. Unfortunately we were on the second floor and I do not feel that the view from the second floor was worth paying extra for. Also, two nights we were there the fire pit was not lit. On the third jight we saw it was lit, went to our room to fix a drink and. By the time we got down there it was shut off. I asked the elderly woman at the front desk if she could turn it back in but she told me no, that it turns off at ten. That is early to shut down a fire pit in a tourist town. Overall pretty disappointed, i will stay somewhere else next time.
Stayed 3 nights in Oct 2024

6/10 Okay

Lucretis, Richmond

Traveled with partner
Liked: Staff & service
The staff was excellent; especially the front desk people. The place was a little dated: small bathroom, older furniture, etc. Breakfast was delicious: cinnamon rolls, yogurt and coffee! Our room was clean but the common areas needed attention: elevators, hallways, eating area (breakfast). Location worked for us: outlets close, Dollywood, also recommend the local goat (excellent restaurant). Movie theater is within walking distance.
Stayed 3 nights in Sep 2024

10/10 Excellent

ruth ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was clean and easy to get to and close enough to Sevierville, Pigeon Forge and Gatlinburg.
Stayed 7 nights in Sep 2024

8/10 Good

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Karen

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff is always super friendly. Breakfast is always amazing! I do not like the way that guests who purchase through a third party (such as Expedia) are clearly placed in a sub standard room. The rooms that I am assigned when I purchase directly through the IHG site are far superior than those I am assigned any time I choose to purchase through a third party. Logically, I know that this is probably because they do not like losing money to third parties. However, they must know that customers are looking for the best deal, and should not have to fight insects, nor deal with “stains” and dingy smells throughout the room for doing so, Expedia should look into this. Otherwise, don’t bother to request the completion of these surveys.
Stayed 4 nights in Aug 2024

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect location for the event that we were there to be part of. Walkable to some events and restaurants and driving to others were easy.
Stayed 2 nights in Aug 2024

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Rooms were clean. Breakfast options were good. Very nice hotel overall.
Stayed 4 nights in Aug 2024

6/10 Okay

Faye

Traveled with family
Disliked: Property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

john

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Debbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in a nice central location to much of Sevierville and Pigeon Forge's attractions. It is clean and the parking is easily accessible. Some of the staff was very friendly and helpful while other's seemed indifferent. The breakfast was plentiful and the area kept clean but the food was just ok. The oatmeal was like soup and the sausage was really overcooked two of the three days we ate there. The rest was fine The cleaning staffs scheduling was an issue. The first day the room needed cleaning I had to go to the front desk at 4:45 and ask the front desk why our room wasn't cleaned. They called someone and it was done right away. The next day we didn't have them clean because I didn't feel well. The next day I was fine and wanted the room cleaned. We left and came back about 3:00 and it wasn't cleaned yet, but at least we could see the cleaning staff was still working. I went to do the laundry and my husband had to go down to the lobby and read. By the time the laundry was done the room was clean. I'm not sure if it is a shortage of cleaning staff, many times we saw the carts outside a door but no staff around for long stretches or how they prioritize the order they clean. The guest focus should be on a friendly, comfortable stay. We didn't like having to wonder if our room was going to be cleaned when we came back to the hotel or were we going to have to vacate the room so it could be done. All you really want to do is come back to a clean room and relax.
Stayed 3 nights in Aug 2024

8/10 Good

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly, breakfast was amazing, great location right off the strip but still walking distance from plenty of stuff to do.
Stayed 3 nights in Aug 2024

6/10 Okay

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Needs new mattresses
Clean rooms and friendly staff but mattresses on both beds were terrible! It was a surprised as we typically do not have this issue in Holiday Inns. Disappointed:(
Stayed 1 night in Jul 2024

2/10 Terrible

Steven

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This was the worst property my family had ever stayed at. We booked 4 nights and left after 1. The decor is outdated and non-existent. We were situated by an exterior door that slammed shut all night. When other guest flushed their toilets it sounded like an ice chest was pouring down our wall. The beds were extremely uncomfortable and creaked when you moved slightly. The pool was a dingy green color and you couldn’t even see the bottom. And worst of all there was only a wall unit air conditioner in TN July weather and it only cooled half the room because the layout of the room had the bathroom in the middle. So one side was freezing all night and the other was burning up. I slept less than 2hrs. The next morning when we requested an early checkout we overheard the desk lady and the manager complaining about all of the refund requests and guest complaints. When they started talking about me (not knowing I was sitting in the lobby) I went up to the desk and the manager changed tones as fast as we wanted to leave. She tried to sound apologetic but I had already heard her and the desk lady’s true side. The damage is done and their reputation in my book is solidified. We will never stay here again nor would we ever recommend anyone take the chance at ruining their vacation by staying here. There are too many other options in the area that blow this place away. Save yourself the grief and stay away from this Holiday Inn.
Stayed 4 nights in Jul 2024

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice room clean friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay, the room was very clean and up to date, as well as the staff was amazing and let me and my family do an early check in.
Stayed 1 night in Jul 2024

10/10 Excellent

Latounya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Krztena

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Ellis

Stayed 1 night in Jul 2024