6/10 Okay
Ashley
Traveled with group
14 October 2024
Disliked: Cleanliness, staff & service
My room has a large amount of tiny ants that were coming in from a crack by the bathroom wall. Before realizing the ants, we had brought some snacks and left them on the desk for later. Well later came and once we got back from dinner, we saw the ants completely conquered the snacks and we had to throw them all out due to the infestation. I told the front desk and showed pics and videos and after showing him the room, nothing was done to fix it. Upon checkout, I explained my dissatisfaction and they covered my €16 tourist tax fee as an apology. On top of the ant issue, they have a large parking lot but they had a big wedding at the time of my stay so non-paying guest took up all the parking space and it made it really difficult for us. The noise was absolutely ridiculous as the wedding was in the middle of the hotel area so the hotel guest had to deal with that ruckus as well. The property is pretty, just wish it had a little better of a turnout.
Ashley
Stayed 2 nights in Oct 2024
