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"Great facility and services"

"Definitely worth it if you don’t like being right in city center or like taking a bit of a stroll. I really enjoyed walking along the lake to downtown. The hotel is modern and clean. The staff is really great. As frequent hotel guest, I’m not asking for perfection, I need the hotel to be attentive as life happens. The hotel was able to fix issues without interrupting my trip which I appreciate. "

"We chose this place for its proximity to Milano Malpensa airport. It turned out to be the PERFECT place for a relaxing stay before flying back to the US the next morning. Super kind staff, spotlessly clean and spacious room, and an excellent restaurant! We had a great dinner, and then they had a giant spread for breakfast in the morning. They clearly cater to foreign travelers, going out of their way to make you feel comfortable and welcome. It's in a quiet, suburban neighborhood, so it provided a very peaceful last night in Italy for us. They also made it easy for us to book their shuttle to catch our flight in the morning (it was on-time and reliable, and only a 15-minute shuttle ride, even in traffic). I don't usually mention staff in a review, but this crew is exceptional! Everyone - from reception to the restaurant to the shuttle - was really warm and helpful. If we ever fly to/from Milan again, I would book a room here in a heartbeat."

"Super friendly and helpful staff. Very good restaurant. Cool parking :) big room"

"Everyone was helpful and friendly . The room was very efficient and comfortable . The area was great for transportation , walking and dining . We recommend it . "

"Amazing service, beautiful view, highly recommend staying here."

"Wonderful stay. Very clean and welcoming hotel. The breakfast was really amazing. Front desk was very helpful. Small room but comfortable bed with nice sheets. Perfect location. Lugano is a beautiful part of our world. "

"Comfortable bed and great location. Short walk to the train station and close to the lake/ferry."

"Had a wonderful time at Villa Sassa. Friendly staff, very attentive, spacious room, wonderful wellness spa with pool, sauna, steam room. Delicious breakfast. Gorgeous view of the city and the lake. Want to come back during the summer time."