When we arrive at 4:30 pm tired of walking the city and left the luggage at bounce because check in was at 3pm, the previous guest did't leave the property yet, they arrived around 6pm the cleaning crew was supposed to be there at 7pm but arrived at 7:20pm they only left sheets for the bed but not for the sofabed never came back to bring more sheets, it was so hot with only 1 fan that we had to sleep with the windows open, the kitchen had everything you need, no complains. The host gave us a night refund, but after this experience my husband does not want vrbo anymore he said he will choose a hotel next time we were planning to have a good time in the 3 days we were in seattle but had to deal with a lot of inconviniences, another thing the host was reachable but she was also in a trip and couldnt help to much