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"Rooms are lovely and cosy, bathroom and kitchen area very clean and full of all things needed, bed and pillows very comfy and comes with cloth that can be closed around bed which is a nice touch, furniture was very pretty and check in was easy, staff helpful and overall a very lovely stay (and very cheap - I’ve stayed in 5* hotels that have been nowhere near as nice!) :) "

"Property was really amazing"

"Only once did we see an employee sitting behind the front desk. No one was around when we needed them. If you need to check out of a hotel elsewhere in the city and then move over to Smartments, your luggage might just have to sit unattended in the lobby if you can’t reach anyone on the phone. I won’t stay here again due to the limited hours of expected front desk availability, let alone the actual nearly non-existent availability of hotel staff. "