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"Excellent staff, always ready to provide assistance when/if required and were extremely friendly. Highly recommend this property."

"The bar and restaurant on the top floor is pretty spectacular. Great access from the railway station "

"This is a fantastic hotel in the heart of old town Innsbruck, perfect location and first class accommodation and services we really couldn't fault it. Breakfast is plentiful and something for everyone, bar area is lovely, pool and sauna were just fab and staff are friendly and welcoming and can't do enough for you. Despite booking an economy room it far exceeded expectations for size and comfort with so many fantastic details that made it just that bit more special than the average hotel. Really impressed with our stay. Spotlessly clean with amazing facilities we found this hotel exceptional value for money and would highly recommend."

"On arrival at NALA, the friendly staff offered us complimentary prosecco and 2 free welcome cards, a scheme which gives you free transport on tram services and most local buses. Also gets you discounted entry to some attractions. Our room (505) was immaculate, quirky, spacious and the bed was so comfy. Mountain views from the bed and living room made it extra special. We didn't have breakfast there during our stay but noticed it was a popular choice with other guests. Just a minute or two walk from bus and tram stops, 10 minutes walk to the main centre or 15 mins to the train station. Great value for money, would definitely recommend NALA. We stayed 4 nights at end of January. "

"Good hotel. Great location. Excellent breakfast"

"Very good"

"It was great. Sauna is a great addition and in a very good condition. Very nice bar with polite and professional staff. We have stayed in quadruple room as 4 adults and it was great. We went for skiing and there was an excellent storage room for skiis and heater for boots. The only disadvantage was the absence in the room of actual heater to dry our clothes after skiing or just after wash"

"Best hotel of out entire trip #1"

"Hotel was great. Really happy with the quality and service. One thing to note is that the front door has 3 steps and no ramp. "