Our stay was pleasant. Staff was courteous and friendly. The room was clean and spacious. Its an old building but well kept. Nothing fancy but enough for what we needed. We were out all day & went back to hotel to sleep.
Walls are thin like other people mentioned, so u could hear yr next door neighbors tv. It didn't bother us, cause it was on while ours was too.
There is a bar across the road so on the weekend people coming and going can be heard, but then again, we had our windows constantly open, so that could also be the case why we heard them. The hotel is aware of that & provided ear plugs which we used.
Staff did our laundry when we asked them, folded it & placed it in our room. For me as someone who travels is to look for a clean & safe place, and the Scalloway hotel was that place.