the front desk man, had trouble processing the people who were there before me to check in, LANGUAGE BARRIER, when I finally got my room, it was quite a way from the front entrance. I was greeted by large roaches, no toilet paper and other things which would make me sick if i stayed in the room, i immediately killed a large roach with the almost empty toilet paper roll and took it up to the front desk along with the video of the roach crawling before i killed it. the second staff immediately came from behind the counter and said "follow me", he took me to a room on the upper level, that was clean and quier and very different from the original room.