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"We were satisfied with our stay, no complaints"

"I stayed at this hotel just for a weekend in February. Whole area in Winterberg was very crowded for ski holiday and there's no parking space available at the hotel. I had to hunt for a parking space for more than one hour. I was charged for a hotel fee when I checked in. Then, I realised that I had already paid it to Hotels.com. After my claim, hotel admitted that I was double charged and they said they will refund. However, I still haven't got refund, questions sent by e-mail were ignored,...

"Alles Super! Kann man nur empfehlen. Gerne wieder."

"Perfectly clean. Excellent price. Good facility. Front desk staff wouldn’t help me call a taxi though. "

"Really enjoyed the styling of the hotel. The swimming pool and restaurant was amazing."

"Well this hotel had a solution. A good swimming pool, jaccuzzi , steam bath , sauna and an indoor games room. My daughter of 6 years of age forgot completely about the terrible weather outside. Only one small criticism was there was no internet service in the room ( only available in the lobby area ) ."

"The inn keeper was very welcoming and accommodating."