Nice hotel, clean and comfortable.
The area was pretty quiet, no bars/pubs or night clubs around, other than some restaurants. About 2-3 km to the promenade in the centre, which was quit more noisy and busy.
Loved the Mango Beach, clean beach. Not sand, but fine, round gravel that was totally fine to step on. Took 7 min walk from the hotel.
The staff were polite and helpful, but not very smiling or sincerely friendly, did sadly not ecxactly feel very welcome.
At the time we were there, there were few guests. The first morning, we asked the waiter to sit outside on one of the many available tables to eat breakfast (bf was good, btw), to which he said no. Then we pointed to the other side of the entrance and asked if we could sit there with even more tables, but still no, because "that was the bar area". We had to eat inside in the big dining room alone, which felt quite silly, considering us being almost alone at the moment. A few days later, 3 policemen came by the hotel. They were escorted right into the bar area and served breakfast right away.
I guess their paying guests weren't as cool as 3 policemen, since they would let them and not us sit in the bar area...;)
It would be very helpful for the hotel if the staff improved their English skills, especially considering that Albania is an up- and-coming vacation destination for the future, with more English speaking guests arriving.
All in all, liked the room and liked Saranda.