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Hotel Grad

4.0 star property
Mountain ski retreat with restaurant and bar/lounge

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Photo gallery for Hotel Grad

Minibar, in-room safe, desk, laptop workspace
Hallway
Reception
Exterior
Staircase

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Parking included
  • 24/7 front desk
  • Housekeeping
The current price is AED 441
AED 528 total
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Quadruple Room, 1 Bedroom, Accessible

Minibar, in-room safe, desk, laptop workspace

Standard Quadruple Room, 1 Bedroom, Accessible

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Bathrobes
  • 38 sq m
  • Sleeps 4
  • 3 Twin Beds

View all photos for Superior Double or Twin Room, City View

Superior Double or Twin Room, City View | Minibar, in-room safe, desk, laptop workspace

Superior Double or Twin Room, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Sofa bed
Bidet
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Triple Room, 1 Bedroom, Accessible

Standard Triple Room, 1 Bedroom, Accessible | Minibar, in-room safe, desk, laptop workspace

Standard Triple Room, 1 Bedroom, Accessible

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Bathrobes
Hair dryer
  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double or Twin Room, City View

Minibar, in-room safe, desk, laptop workspace

Deluxe Double or Twin Room, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Sofa bed
Bidet
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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The price is AED 293
AED 354 total
includes taxes & fees
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About the neighborhood

Map
Safeta Hadzica 19, Sarajevo, Bosna i Hercegovina, 71000

What's nearby

  • Bosmal City Center - 15 min walk
  • National Museum of Bosnia and Herzegovina - 5 min drive
  • Sarajevo City Hall - 7 min drive
  • Baščaršija Džamija - 7 min drive
  • Ilidza Thermal Riviera - 7 min drive

Getting around

  • Podlugovi Station - 22 min drive
  • Sarajevo (SJJ-Sarajevo Intl.) - 5 min drive

Restaurants

  • ‪Metropolic - ‬3 min drive
  • ‪KFC drive - ‬4 min drive
  • ‪Šah Mat Burger - ‬14 min walk
  • ‪Caffe Bar Parlament - ‬2 min drive
  • ‪Bulevar Cafe Pub - ‬2 min drive

About this property

Hotel Grad

Upscale hotel located in Novi Grad Sarajevo
Consider a stay at Hotel Grad and take advantage of free breakfast (local cuisine), dry cleaning/laundry services, and a bar. Skiers and snowboarders can spend time on the slopes at this hotel offering a ski shuttle, ski privileges, and ski passes. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
Other perks at this hotel include:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Multilingual staff, concierge services, and 1 meeting room
Room features
All guestrooms at Hotel Grad boast perks such as 24-hour room service and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with designer toiletries and showers
  • LCD TVs with satellite channels
  • Wardrobes/closets, cookware/dishes/utensils, and daily housekeeping

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge) up to 150.00 km
  • Ski shuttle (surcharge)

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski privileges (optional)
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Cookware/dishes/utensils
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Free long-distance calls
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Mobile key entry
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 15.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 5 January, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 6 January - 30 June, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 1 July - 31 August, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 1 September - 24 December, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 25 December - 31 December, EUR 2.05 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 10 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: EUR 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Grad Sarajevo
Grad Sarajevo
Hotel Grad Hotel
Hotel Grad Sarajevo
Hotel Grad Hotel Sarajevo

Frequently asked questions

Is Hotel Grad pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Grad?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Grad?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Hotel Grad?

Check-out is at 11:00 AM.

Does Hotel Grad provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 10 per vehicle applies.

Where is Hotel Grad located?

Conveniently located near the ski slopes, this Novi Grad Sarajevo hotel is within 2 mi (3 km) of Bosmal City Center and Vrelo Bosne Park and close to winter sports such as cross-country skiing. Grbavica Stadium and Jewish Museum of Bosnia and Herzegovina are also within 2 mi (3 km).

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Hotel Grad Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 57 out of 95 reviews
Rating 8 - Good. 31 out of 95 reviews
Rating 6 - Okay. 3 out of 95 reviews
Rating 4 - Poor. 1 out of 95 reviews
Rating 2 - Terrible. 3 out of 95 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Zoyyah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, location a bit far from the center
Stayed 3 nights in Dec 2024

10/10 Excellent

Snjezana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to stay in Sarajevo!
Stayed 1 night in Sep 2024

10/10 Excellent

Nadira

Adisa was amazing very nice place to stay in Sarajevo .
Stayed 3 nights in Sep 2024

10/10 Excellent

CHERYL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value & nice stay
Good location, staff very helpful
Stayed 2 nights in Apr 2024

10/10 Excellent

TANER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay one night poor breakfast only
Stayed 1 night in Jul 2024

10/10 Excellent

Nermin

Nice area and very friendly people
Stayed 1 night in Nov 2023

10/10 Excellent

Mehdi

Great location. Clean. Quiet.
Stayed 3 nights in Apr 2024

10/10 Excellent

Sasa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and accommodating. Right outside of the hotel there was an option to take the bus into town, to avoid trying to find parking and it was great. Their included parking was easy and safe.
Stayed 1 night in Jul 2023

10/10 Excellent

Flordeliza

Liked: Cleanliness, staff & service, property conditions & facilities
Our 4-night stay at Hotel Grad was an excellent experience. Very good breakfast. The room was always clean. All the staff are very helpful and very friendly. We couldn't ask for more.
Stayed 4 nights in May 2023

2/10 Terrible

Shazad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On the first night we checked in... i found ants crawling in the room. I asked the hotel staff at reception for a different room and we were told the hotel is fully booked and they could not move us in to a different room. They offered an alternative solution which was to check out from the hotel room and the time was 12am when they told me this and they told me to find a new hotel. The breakfast was terrible not enough selection and the parking is also a headache as there are not enough spaces to accommodate for cars.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lejla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jan 2023

2/10 Terrible

Britney

Disliked: Amenities, property conditions & facilities
The worst hotel that I've booked this far in Sarajevo! The room is facing the road! The bed is uncomfortable, the pillows are horrible, most of the tv channels don't work , there is a crack in the bathroom mirror AND THERE IS NO SOAP IN THE SHOWER DISPENSER!!!
Stayed 1 night in Apr 2023

6/10 Okay

Adel, Fairport

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
First, pros. The room was large (one queen bed and 2 singles, in a 2 rooms suite). It was very clean, modern, the bathroom was very nice. Location was good, midway between the city center and the airport. Cons, once we got into the room, we discovered that the AC was working only in one room. When trying to open a window to let some air in, it fell on our head. Thank God no one was seriously hurt. Very dangerous situation. Spoke to the receptionist, she came immediately and said that the AC was not working because the window is not properly closed. She tried to see what is wrong with the windows and had another one fall on top of her head. Eventually she could not properly close windows (because they were broken) and could not make the AC work because the windows were not completely shut. No resolution as they were supposedly fully booked. Parking is very limited. No cafe/restaurant on site (or it was not open that day). We didn’t try breakfast because we had an early flight. Over all definitely not worth the price of over 250km, there are much better options near by. We stayed at Ibis Styles previous and had a much better experience for half price.
Stayed 1 night in Aug 2022

10/10 Excellent

Jörg Heinrich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2024

10/10 Excellent

Irena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

8/10 Good

Filiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Güzel ama kahvaltı çok zayıf
Stayed 2 nights in Jun 2024

2/10 Terrible

Mossab

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scusate ma se non è possibile inserire note sul parcheggio "inesistente" le recensioni degli utenti le decidete Voi!!!!!!!
Stayed 1 night in Apr 2024

8/10 Good

Brigitte

Stayed 1 night in Apr 2024

10/10 Excellent

Zuhra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Selim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

8/10 Good

ONUR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Miro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023