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Pestana São Tomé

5.0 star property
Waterfront hotel with a fitness center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pestana São Tomé

Outdoor pool
Breakfast, lunch, dinner served; Regional cuisine, pool views
Exterior
Exterior
Casino

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
The price is AED 657
AED 772 total
includes taxes & fees
29 Nov - 30 Nov

Room options

View all photos for Junior Suite

Minibar, in-room safe, free WiFi

Junior Suite

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
TV
Separate bedroom
Shower/tub combination
Hair dryer
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Single Room, Garden View

View from room

Standard Single Room, Garden View

Highlights

Balcony
Air conditioning
TV
Shower/tub combination
Hair dryer
Private bathroom
Minibar
Satellite channels
  • 30 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double or Twin Room, Sea View

View from room

Standard Double or Twin Room, Sea View

Highlights

Balcony
Air conditioning
TV
Shower/tub combination
Hair dryer
Private bathroom
Minibar
Satellite channels
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Garden View

Minibar, in-room safe, free WiFi

Standard Double Room, Garden View

Highlights

Balcony
Air conditioning
TV
Shower/tub combination
Hair dryer
Private bathroom
Minibar
Satellite channels
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room, Sea View

View from room

Standard Single Room, Sea View

Highlights

Balcony
Air conditioning
TV
Shower/tub combination
Hair dryer
Private bathroom
Minibar
Satellite channels
  • 30 sq m
  • Sea view
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Cleanliness standards

Omali São Tomé

Pool
Breakfast included
Free airport shuttle
Parking included
9.4 out of 10, Exceptional, (54)
The price is AED 708
AED 847 total
includes taxes & fees
29 Nov - 30 Nov
Omali São Tomé

About the neighborhood

Map
Avenida Marginal 12 De Julho, São Tomé, 851

What's nearby

  • Estadio Nacional 12 de Julho - 9 min walk - 0.8 km
  • Cathedral of São Tomé - 16 min walk - 1.4 km
  • Fort de Sao Sebastiao - 19 min walk - 1.6 km
  • Paroquia da Santissima Trindade - 9 min drive - 9.1 km
  • São Nicolau Waterfall - 23 min drive - 18.5 km

Getting around

  • São Tomé Island (TMS-São Tomé Intl.) - 13 min drive

Restaurants

  • ‪Xico's Café - ‬18 min walk
  • ‪Café Camões - ‬17 min walk
  • ‪90 Graus - ‬14 min walk
  • ‪Papa Figo - ‬7 min walk
  • ‪Pico Mocambo - ‬15 min walk

About this property

Pestana São Tomé

Luxury hotel located in Vila Maria
You can look forward to a poolside bar, a terrace, and a garden at Pestana São Tomé. With a beachfront location, sun loungers, and scuba diving, this hotel is the perfect place to soak up some sun. The on-site Regional cuisine restaurant, Restaurant Principe, offers breakfast, lunch, dinner, and ocean views. Enjoy the gym, as well as activities like ecotours, snorkeling, and kayaking. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • A 24-hour front desk, a reception hall, and concierge services
  • Smoke-free premises, beach umbrellas, and laundry services
Room features
All 115 rooms include comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with cable channels and DVD players
  • Balconies, daily housekeeping, and phones

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Restaurant Principe

Things to do

  • Ecotours
  • Fishing
  • Fitness center
  • Kayaking
  • Scuba diving
  • Snorkeling

Family friendly

  • DVD player
  • Laundry facilities

Conveniences

  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms - 5

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Elevator

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable/satellite channels
  • DVD player
  • TV

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: EUR 158
  • New Year's Eve (31 December) Gala Dinner per child: EUR 79 (from 3 to 11 years old)
  • Destination fee: EUR 2.1 per person, per night. This fee does not apply to children under 1 year of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Pestana São Tomé
Pestana São Tomé Hotel
Pestana São Tomé Hotel Sao Tome Island
Pestana Sao Tome Ocean Hotel Sao Tome
Pestana São Tomé Sao Tome Island
Pestana São Tomé Sao Tome

Frequently asked questions

Is Pestana São Tomé pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pestana São Tomé?

Self parking is free at this property.

What time is check-in at Pestana São Tomé?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Pestana São Tomé?

Check-out is at noon.

Where is Pestana São Tomé located?

Nestled on the beach, this Vila Maria hotel is within 1 mi (2 km) of Estadio Nacional 12 de Julho, Cathedral of São Tomé, and Fort de Sao Sebastiao. Paroquia da Santissima Trindade and Batepa Church are also within 9 mi (15 km).

Pestana São Tomé Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 19 out of 63 reviews" "
Rating 8 - Good. 22 out of 63 reviews" "
Rating 6 - Okay. 17 out of 63 reviews" "
Rating 4 - Poor. 5 out of 63 reviews" "
Rating 2 - Terrible. 0 out of 63 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marquice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Kobena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Einas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 5 nights in Mar 2024

6/10 Okay

Ronald E Hawkins

The pictures do not match the rooms. While the staff was very nice, the facilities are in no way 5 star and the food was lousy.
Stayed 3 nights in Feb 2024

8/10 Good

Adam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, good air conditioning in the room, which is very important in sao tome.
Stayed 1 night in Feb 2024

8/10 Good

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and convenient. Staff friendly and helpful. Should repair the some of the equipment at the gym though.
Stayed 10 nights in Sep 2023

10/10 Excellent

David

Stayed 5 nights in Jun 2023

10/10 Excellent

Gideon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service

10/10 Excellent

Chakib

Stayed 1 night in May 2022

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Good Wi-Fi and comfortable room. Needs improvement on customer service and restaurant.
Stayed 5 nights in Feb 2020

8/10 Good

Rick, New York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet breakfast was wonderful with the best coffee! Our room was spacious and comfortable and there was always hot water.
Stayed 4 nights in Jan 2020

6/10 Okay

Verified traveler

Disliked: Amenities
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveler

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
It certenly doesn't look like a 5 star hotel... even for a 4 star is forced
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019

8/10 Good

Kuelliki

Liked: Cleanliness, property conditions & facilities, room comfort
Good swimming , good breakfast
Very good breakfast and swimming pool. No wi fi in the room and everywhere very slow. Nice big room, very slow service in the swimming pool bar.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Lovely hotel with nice staff. However standard things which are in 5 star hotels was not there
Stayed 3 nights in Nov 2018

6/10 Okay

Teet, Latvia

Liked: Room comfort
Disliked: Cleanliness, staff & service
Avarage stay considering western standards.
More 3* hotel than 5* Staff quite unprofessional
Stayed 7 nights in Oct 2018

6/10 Okay

PP, Luanda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel os getting old. Merda renovation on the pool and sim loungers. Bahtrooms are ir 3 ir 4 star hotel. Haverá a good breakfast.
Stayed 4 nights in Jul 2018

6/10 Okay

PEDRO

Disliked: Property conditions & facilities, room comfort
S Tome Stay
Very worn out hotel, specially in the rooms. It is not a 5 star hotel. Period! There are goods things - the staff is very welcoming and the breakfast is very good. But it needs an urgent and overall facelift. Adequate only for a stopover with no luxuries intended or if you are a casino freak. It has the only one of the island. I did not go.
Stayed 1 night in Jun 2018

8/10 Good

Elias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Sao Tomé
I liked Pestana Sao Tomé. Very friendly staff and the location is very good. I appreciated being upgraded to a junior suite. The bedroom is adequate even though just a little small. Good Wi-Fi connection! I would go back to Pestana Sao Tomé.
Stayed 2 nights in Jun 2018

8/10 Good

Phil

Liked: Cleanliness, property conditions & facilities, room comfort
Nice Hotel
Hotel is nice. Services and staff are a little slow and sometimes awkward. If you don´t speak Portuguese you might face some challenges.
Stayed 2 nights in Apr 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Really nice staff and great sea views
I changed hotels, coming from Omali Lodge, where the internet didn't work at all in my room and they could not solve the problem, so I went to check the Pestana out. I usually do not like Pestana hotels, but this one was better than I expected. The staff was absolutely lovely and helpful since the first minute in the check in, and throughout my stay. They went with me to the room available before finalizing the check in, to confirm the internet worked from the room. If the wifi didn't work, they also offered the cable internet, which I didn't need. The wifi worked 100% of the time, with decent speed. The view from my room was spectacular and I believe at least most rooms with even numbers in the 1st and 2nd floor have similarly nice view. The room is simple but well taken care off, with decent linen and decor. There is only water in the minibar, and there is no coffee/tea making facilities. The bathroom is also very simple, but the shower works very well with water heating up pretty fast. The area outside the restaurant and bar downstairs, next to the swimming pool, is really nice and relaxing.
Stayed 4 nights in Apr 2018

6/10 Okay

Dafina

Liked: Cleanliness, staff & service
Dated but Doable!
I stayed here to make travel between Pestano Ecuador and Pestano São Tomé easier which it did. The shuttle bus transports guests and staff between the two locations to catch the boat to Pestano Ecuador. When I first arrived to Pestano São Tomé staff was friendly, checkin was easy despite limited English speakers. However, when I went to my room I was on the ground floor and the terrace door would not lock. This was 10pm and I am a solo traveler... unacceptable. The staff sent maintenance and the door was fixed but this had me a bit on edge that night. The hotel feels a bit dated. Definitely not a 4* Overall but has a 4* Pool. Needs some updating to the decor.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable and refreshing
A wonderful tourist attraction

8/10 Good

Chris, Ottawa, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel on the water and centrally located
If you're there for business or to see the "downtown" then this hotel is centrally located. Only five minute drive to many places in the downtown. It's on the beach and is scenic. Food is alright but dinner buffets are over priced. However, I did not get food poisoning, so that is a plus. Wifi is OK but mainly in the lounge and eating area. Less reliable in the rooms.
Stayed 4 nights in Feb 2018