So I stayed at the property for 3 days. I must say that the staff work very hard to maintain this facility. The breakfast is fantastic, as they have all sorts of things to chose from and being a vegetarian I was able to enjoy the eggs and fruits/granola options, but they also have meats, juices, and yes coffee. One thing you need to realize is that Sao Paulo, LIKE ALL OFF IT ( downtown core)has tremendously large homelessness and street drug problem. As a forigner, you need to learn to adapt quickly and simply learn to not mind it and avoid large crowds. Its hard to see but this is the reality, so yes there are homeless around the hotel, like all the hotels (even the fancy ones)downtown and surrounding areas. Furthermore, this hotel is like 10 minute walk to the subway station and 10 minute walk to the downtown core. So i liked it, and will go back in the near future.