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Hotel Family

3.0 star property
Central hotel with a 24-hour front desk connected to a shopping center in São Paulo

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Photo gallery for Hotel Family

Exterior
Food and drink
Twin Room, 2 Twin Beds | Minibar, desk, free WiFi, bed sheets
Manicures and pedicures
View from property

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi
The current price is AED 135
AED 142 total
includes taxes & fees
21 Mar - 22 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | Minibar, desk, free WiFi, bed sheets

Twin Room, 2 Twin Beds

Highlights

Air conditioning
Free cribs/infant beds
TV
Ceiling fan
Private bathroom
Hair dryer
Minibar
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | Minibar, desk, free WiFi, bed sheets

Triple Room

Highlights

Air conditioning
Free cribs/infant beds
TV
Ceiling fan
Private bathroom
Hair dryer
Minibar
Daily housekeeping
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room

Double Room | Minibar, desk, free WiFi, bed sheets

Double Room

Highlights

Air conditioning
Free cribs/infant beds
TV
Ceiling fan
Private bathroom
Hair dryer
Minibar
Daily housekeeping
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room Single Use

Minibar, desk, free WiFi, bed sheets

Double Room Single Use

Highlights

Air conditioning
Free cribs/infant beds
TV
Ceiling fan
Private bathroom
Hair dryer
Minibar
Daily housekeeping
  • 15 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Map
Rua da Juta, 301, Brás, São Paulo, 03010-010

What's nearby

  • Rua 25 de Marco - 3 min drive - 2.4 km
  • Anhembi Convention Center - 8 min drive - 5.5 km
  • Expo Center North - 9 min drive - 5.3 km
  • Paulista Avenue - 9 min drive - 6.7 km
  • Allianz Parque - 10 min drive - 7.8 km

Getting around

  • Sao Paulo Bras Station - 3 min drive
  • Bras Metro Station - 18 min walk
  • São Paulo (CGH-Congonhas) - 41 min drive

Restaurants

  • ‪Lanchonete Rainha da Miller - ‬4 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Dolce Gusto Café - ‬4 min walk
  • ‪Ripa na Brasa - ‬5 min walk
  • ‪Rainha do Bras - ‬3 min walk

About this property

Hotel Family

Hotel near Rua 25 de Marco
Located close to Municipal Theatre of São Paulo and Sala São Paulo Concert Hall, Hotel Family provides shopping on site, a hair salon, and laundry facilities. Treat yourself to a manicure/pedicure or other spa services. The on-site restaurant, Hotel Family Paulista, offers breakfast and lunch. Free in-room WiFi and a snack bar/deli are available to all guests.
You'll also find perks like:
  • Buffet breakfast (surcharge), a reception hall, and luggage storage
  • Smoke-free premises, a porter/bellhop, and an elevator
  • A TV in the lobby and a 24-hour front desk
Room features
All 223 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and minibars.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Ceiling fans, daily housekeeping, and desks

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Breakfast available for a fee: BRL 34.99 per person
  • 1 restaurant

Restaurants on site

  • Hotel Family Paulista

Things to do

  • Shopping

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Elevator
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Spa

  • Manicures and pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 25-inch TV

Food and drink

  • Minibar

More

  • Desk
  • Phone
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 34.99 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Hotel Family Sao Paulo
Hotel Family
Family Sao Paulo
Hotel Family Hotel
Hotel Family São Paulo
Hotel Family Hotel São Paulo

Frequently asked questions

Is Hotel Family pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Family?

This property doesn't offer parking.

What time is check-in at Hotel Family?

Check-in start time: 3:00 PM; Check-in end time: 5:30 PM.

What time is check-out at Hotel Family?

Check-out is at noon.

Where is Hotel Family located?

Located in Bras, this hotel is within 2 mi (3 km) of Rua 25 de Marco, Sala São Paulo Concert Hall, and Municipal Theatre of São Paulo. Liberty Square and Anhembi Convention Center are also within 3 mi (5 km). Bras Metro Station is 18 minutes by foot and Pedro II Station is 22 minutes.

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Hotel Family Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 190 out of 532 reviews
Rating 8 - Good. 122 out of 532 reviews
Rating 6 - Okay. 108 out of 532 reviews
Rating 4 - Poor. 61 out of 532 reviews
Rating 2 - Terrible. 51 out of 532 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Muriel

Liked: Staff & service, amenities, property conditions & facilities
As atendente maravilhosas atenciosa
Stayed 3 nights in Apr 2024

10/10 Excellent

Muriel

Liked: Cleanliness, staff & service, property conditions & facilities
Otima
Stayed 2 nights in May 2024

6/10 Okay

Mileide

Liked: Staff & service
Só acho que os panos de cama teriam que mais higienizados !de restante o café da manada estava ótimo
Stayed 1 night in Jan 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Práctico fácil
Stayed 2 nights in Jan 2025

8/10 Good

Luana Moraes

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

8/10 Good

Marcus Roberto

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Razoável porém bem localizado
Camas com estrutura em MDF bastante estragadas, colchão desnivelado em uma das camas; ar condicionado operando parcialmente; frigobar não gelava a contento; banheiro limpo e com ammenities disponíveis (creme dental, shampoo, sabonete, escova descartável); ótima localização pra quem está fazendo compras, porém rua muito movimentada com difícil acesso de carros, Uber (não entra); necessidade de deslocamento com malas, mercadoria para Largo da Concórdia pra quem deseja retorno ao aeroporto.
Stayed 2 nights in Dec 2024

10/10 Excellent

Eder

Liked: Cleanliness, staff & service, property conditions & facilities
Estadia tranquila, bem simples.
Stayed 1 night in Dec 2024

10/10 Excellent

Vanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Razoável
Razoável mais faltou manutenção nos quartos a central Tava vazando muito e a descarga do banheiro não estava funcionando.
Stayed 1 night in Dec 2024

10/10 Excellent

rubya mara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom, atendeu minha necessidade. Café da manhã top
Stayed 1 night in Dec 2024

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Fabiana

Stayed 1 night in Nov 2024

10/10 Excellent

Marcelo

Stayed 2 nights in Nov 2024

8/10 Good

CELSO SOKUZO

Disliked: Cleanliness
Bom
Local ótimo para vendedores comprar produtos barato, mas para outra tipo de atividades não é aconselhavel pois as ruas, calçadas são todos lotados, mas dando para caminhar.
Stayed 3 nights in Nov 2024

8/10 Good

ANA MARIA

Liked: Staff & service
Custo benefício!
O hotel fica bem localizado para as compras. Agora o quarto que fiquei o ar não funcionou, a tv perdia a voz o rapaz da manutenção foi duas vezes consertar. E o café da manhã é bem simples.
Stayed 2 nights in Nov 2024

10/10 Excellent

Viviane Regina

Stayed 2 nights in Nov 2024

10/10 Excellent

Evellin

Stayed 1 night in Nov 2024

2/10 Terrible

Eduarda

Stayed 1 night in Nov 2024

10/10 Excellent

Eliane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
No que necessitamos foi correspondido, embora faltou um pouco de tranquilidade, pois outros hospedes não respeitaram a privacidade na madrugada.
Stayed 2 nights in Nov 2024

2/10 Terrible

Leonardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito sujo
Pessimo, sujo, não reconendo, nem retorno
Stayed 2 nights in Nov 2024

10/10 Excellent

Aline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Irene

Liked: Staff & service
Stayed 2 nights in Oct 2024

6/10 Okay

Ali

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Excelente localização, ótimo para trabalhar.
Stayed 1 night in Oct 2024

10/10 Excellent

Odilene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Paulo Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024