Monte Serrat Hotel

3.0 star property
Hotel in Santos with 2 spa tubs and free breakfast

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Monte Serrat Hotel

Hallway
Minibar, in-room safe, blackout drapes, free WiFi
Standard Quadruple Room | Minibar, in-room safe, blackout drapes, free WiFi
Lobby lounge
Lounge

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • Gym
  • Room service
  • Pet friendly
  • Breakfast included
The price is AED 165
AED 168 total
includes taxes & fees
7 Feb - 8 Feb

Room options

Available filters for rooms
Showing 6 of 6 rooms

Superior Double Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Minibar
Cable channels
Wardrobe or closet
In-room safe
  • Sleeps 2
  • 1 Double Bed

Standard Quadruple Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Minibar
Cable channels
Wardrobe or closet
In-room safe
  • 28 sq m
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

Standard Double or Twin Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Minibar
Cable channels
Wardrobe or closet
In-room safe
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Standard Triple Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Minibar
Cable channels
Wardrobe or closet
In-room safe
  • 28 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

Standard Single Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Minibar
Cable channels
In-room safe
Daily housekeeping
  • 28 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Superior Triple Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Minibar
Cable channels
Wardrobe or closet
In-room safe
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About the neighborhood

Map
Rua Bittencourt, 130, Santos, SP, 11013-300

What's nearby

  • Urbano Caldeira Stadium - 3 min drive
  • Santos Harbor - 8 min drive
  • Gonzaga Beach - 15 min drive
  • Jose Menino Beach - 17 min drive
  • Ponta da Praia Beach - 21 min drive

Getting around

  • Pinheiro Machado Station - 5 min drive
  • São Paulo (CGH-Congonhas) - 76 min drive

Restaurants

  • ‪Paquito O Restaurante - ‬3 min walk
  • ‪Puro Néctar - ‬6 min walk
  • ‪Domitila Confeitaria Café - ‬2 min walk
  • ‪Luiz XV Restaurante, Lanchonete e Pizzaria - ‬4 min walk
  • ‪Qui Panquecas - ‬6 min walk

About this property

Monte Serrat Hotel

Hotel near Santos Harbor
Take advantage of a free breakfast buffet, an arcade/game room, and laundry facilities at Monte Serrat Hotel. For some rest and relaxation, visit the sauna or the 2 spa tubs. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
You'll also enjoy perks such as:
  • Free self parking
  • Multilingual staff, luggage storage, and a 24-hour front desk
  • An elevator, meeting rooms, and a billiards/pool table
Room features
All 92 rooms include comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers
  • LCD TVs with cable channels
  • Daily housekeeping and phones

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 2 spa tubs
  • Arcade/game room
  • Billiards/pool table
  • Fitness center
  • Sauna

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Minibar

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Monte Serrat Hotel
Monte Serrat Hotel Santos
Monte Serrat Comfort Hotel Santos, Brazil
Monte Serrat Santos
Monte Serrat Hotel Hotel
Monte Serrat Hotel Santos
Monte Serrat Hotel Hotel Santos

Frequently asked questions

Is Monte Serrat Hotel pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Monte Serrat Hotel?

Self parking is free at this property.

What time is check-in at Monte Serrat Hotel?

Check-in start time: 2:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Monte Serrat Hotel?

Check-out is at noon.

Where is Monte Serrat Hotel located?

Located in the heart of Santos, this hotel is within a 15-minute walk of House of the Train Bellco, XV de Novembro Street, and Igreja Matriz. Tourist Tram of Santos and Santos Historical Streetcar are also within 15 minutes. Conselheiro Nébias Station is 28 minutes by foot.

Monte Serrat Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 134 out of 398 reviews" "
Rating 8 - Good. 131 out of 398 reviews" "
Rating 6 - Okay. 79 out of 398 reviews" "
Rating 4 - Poor. 28 out of 398 reviews" "
Rating 2 - Terrible. 26 out of 398 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
The experience in this place was amazing.
Stayed 2 nights in Sep 2023

2/10 Terrible

George, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outdated and in a dangerous part of town
I was booked to stay for 5 night at this hotel, but after arriving at the hotel I realised that I really didn't want to stay there. The hotel is in old downtown in the port area. It is deserted on weekends bar for the many prostitutes that prowl the area. I didn't risk going out and decided to use the hotel restaurant. I ordered a rare steak that came eventually cooked to one inch of charcoal. I sent it back and what the kitchen sent out again was like leather no tender meat. The restaurant was empty and I soon understood the reason. The restaurant staff are rude and act as if doing you a favour. Please avoid this hotel to avoid disappointment. Luckily I was able to check out the following day and booked myself into another hotel in a much nicer area.

4/10 Poor

Wagner, Itu, SP

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too Bad
The hotel was under reform the neighborhood is too dangerous and the bathroom wasn't clear.

6/10 Okay

Diego, Pittsburgh, PA

Good experience
Hotel staff was excellent. The hotel was ok by international standards. It was just OK by US standards. Neighborhood was alright, but far from tourism spots.

6/10 Okay

Caio

Liked: Staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Wolfgang

Liked: Staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Adriano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Cristiano

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Cleiton

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo custo benefício
Tudo muito bom, cama, toalhas, travesseiro, chuveiro, café da manhã, ar condicionado, muito bom no hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Edson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paz e tranquilidade
Foi incrível, apesar do hotel ser um pouco longe da praia super compensa, Cama confortável, café da manhã com muitas opções, quarto grande e estacionamento no local , funcionários muito prestativo e atenciosos
Stayed 2 nights in Oct 2024

10/10 Excellent

André

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Rogério

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhoso
Foi maravilhoso nossa estadia, o café da manhã completo muito bom.. Eu super recomendo.. Fomos bem recepcionados.
Stayed 1 night in Oct 2024

10/10 Excellent

Cesar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Carlos Roberto

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Felipe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Maria d c

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Leonardo Francisco

Stayed 3 nights in Sep 2024

4/10 Poor

Maria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Péssima, baratas no quarto, banheiro a água do box inundou o banheiro todo. O café da manhã é bom, o período do mesmo é até às 10hs mas um pouco antes as funcionárias já vão retirando as itens não respeitando os clientes q ainda estão tomando o café.
Stayed 1 night in Sep 2024

8/10 Good

Silvio luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Hotel básico, supriu as necessidades mas com diversos pontos negativos: internet praticamente nao funcionava no quarto, elevador extremamente lento, uma noite nao teve agua quente pro banho, a luz sobre a cama nao funcionava, vagas apertadas, pedi um x bacon e nao tinha bacon mas nao mudaram no sistema o valor, cafe da manha mediano mas os sucos terríveis! Funcionarios parecendo despreparado, grande parte deles bem secos, demoravam pra atender enquanto conversavam. Enfim, nao repetiria minha experiência
Stayed 4 nights in Sep 2024

10/10 Excellent

VICENTE

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito boa! Funcionários atenciosos , boas refeições ( fartas e com variedades de alimentos) . Um excelente café da manhã. Instalações bem limpas e arejadas. Boa localização, bem próximo ao centro histórico, rodoviária e Centro.
Stayed 3 nights in Sep 2024

10/10 Excellent

Emanuelle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local bem no centro da cidade, muito perto da rodoviária. Ótima localização. Excelente hospedagem, funcionários muito prestativos!
Stayed 4 nights in Sep 2024

10/10 Excellent

Victor

Stayed 1 night in Aug 2024

10/10 Excellent

Janderson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

ALECSSANDRO

Traveled with family
Stayed 1 night in Aug 2024