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Sheraton Santo Domingo Hotel

4.0 star property
Pet-friendly hotel with free valet parking connected to a shopping center in Santo Domingo

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Photo gallery for Sheraton Santo Domingo Hotel

Outdoor pool, pool umbrellas, sun loungers
Junior Suite, 1 Bedroom, Non Smoking, Balcony | Premium bedding, down comforters, minibar, in-room safe
View from property
Exterior
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Bar
  • Room service
  • Housekeeping
The current price is AED 422
AED 541 total
includes taxes & fees
1 Apr - 2 Apr

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Queen Beds, Non Smoking, Ocean View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Non Smoking, Ocean View

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking, Ocean View

Premium bedding, down comforters, minibar, in-room safe

Club Room, 2 Queen Beds, Non Smoking, Ocean View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking, Balcony

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking

Outdoor pool, pool umbrellas, sun loungers

Club Suite, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Sofa bed - king
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking, Balcony

Premium bedding, down comforters, minibar, in-room safe

Club Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Premium bedding, down comforters, minibar, in-room safe

Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking, Partial Ocean View

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Non Smoking, Partial Ocean View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Partial Ocean View

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Queen Beds, Non Smoking, Partial Ocean View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Map
365 George Washington Avenue, Santo Domingo, 10205

What's nearby

  • Malecon - 1 min walk - 0.0 km
  • Guibia Beach - 18 min walk - 1.5 km
  • Calle El Conde - 19 min walk - 1.6 km
  • Columbus Park - 3 min drive - 2.6 km
  • Sambil Santo Domingo - 4 min drive - 4.2 km

Getting around

  • Amin Abel Station - 2 min drive
  • Las Americas Intl. Airport (SDQ) - 34 min drive

Restaurants

  • ‪Villar Hermanos - ‬6 min walk
  • ‪Adrian Tropical - ‬8 min walk
  • ‪Terraza Napolitano - ‬10 min walk
  • ‪El Conuco - ‬8 min walk
  • ‪New Jersey Drink Liquor Store - ‬9 min walk

About this property

Sheraton Santo Domingo Hotel

Upscale hotel near Malecon
You can look forward to a poolside bar, a terrace, and shopping on site at Sheraton Santo Domingo Hotel. For some rest and relaxation, visit the sauna or the steam room. The on-site international cuisine restaurant, Cafe Casabe Restaurant, offers breakfast, lunch, dinner, and ocean views. Free WiFi in public areas is available to all guests, along with a coffee shop/cafe and a garden.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking, valet parking, and extended parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, ATM/banking services, and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 245 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and air conditioning.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch HDTVs with cable channels
  • Mini fridges, free infant beds, and coffee/tea makers

Languages

English, French, Spanish

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The price is AED 382
AED 489 total
includes taxes & fees
4 Apr - 5 Apr
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 12 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free extended parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe Casabe Restaurant

Things to do

  • Health club
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • Business center
  • Conference center (5,355 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch HDTV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.6 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 192
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 12 per night (rates may vary)
  • Airport shuttle fee: USD 45 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: USD 25.6 per pet (varies based on length of stay) plus USD 192 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool or health club without adult supervision

Property is also known as

Hotel Magna 365
Hotel Magna 365 Santo Domingo
Magna 365
Magna 365 Hotel
Magna 365 Santo Domingo
Sheraton Santo Domingo Hotel
Sheraton Santo Domingo
Sheraton Santo Domingo
Sheraton Santo Domingo Hotel Hotel
Sheraton Santo Domingo Hotel Santo Domingo
Sheraton Santo Domingo Hotel Hotel Santo Domingo

Frequently asked questions

Does Sheraton Santo Domingo Hotel have a pool?

Yes, this property has an outdoor pool.

Is Sheraton Santo Domingo Hotel pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 25.6 per pet, per day. A cleaning fee of USD 192 also applies. Service animals are exempt from fees.

How much is parking at Sheraton Santo Domingo Hotel?

Self parking and valet parking are free at this property.

What time is check-in at Sheraton Santo Domingo Hotel?

Check-in begins at 3 PM. Early check-in is available for a fee of USD 50 (subject to availability).

What time is check-out at Sheraton Santo Domingo Hotel?

Check-out is at noon. Late check-out is available for USD 50 (subject to availability).

Does Sheraton Santo Domingo Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 45 per vehicle applies.

Where is Sheraton Santo Domingo Hotel located?

Located in Gascue, this hotel is steps from Malecon and Casino Diamante. Grand Casino Jaragua and El Obelisco Macho are also within 10 minutes. Joaquin Balaguer Station is 22 minutes by foot and Casandra Damiron Station is 28 minutes.

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Sheraton Santo Domingo Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 695 out of 1068 reviews
Rating 8 - Good. 235 out of 1068 reviews
Rating 6 - Okay. 58 out of 1068 reviews
Rating 4 - Poor. 39 out of 1068 reviews
Rating 2 - Terrible. 41 out of 1068 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very good stay
Stayed 2 nights in Feb 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel excellent, especially the staff and service.
Stayed 3 nights in Mar 2025

10/10 Excellent

Tongyu

Liked: Cleanliness, staff & service, amenities
really great location but hotel is a little old, staff are really nice and friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean place, staff is good very friendly,place is also also guest friendly
Stayed 4 nights in Jan 2025

10/10 Excellent

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class hotel in Santo Domingo. Polite and helpful staff, nice lobby bar with good menu.
Stayed 3 nights in Feb 2025

10/10 Excellent

Mary Phuoc

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about this hotel is wonderful however, I wish the hotel had a convenient store inside the facility to buy necessities (e.g. laundry detergents, basic over the counter medicine, etc....)
Stayed 4 nights in Feb 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Love it!
Stayed 1 night in Feb 2025

10/10 Excellent

Yahaira

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay at this hotel again for sure, clean a comfortable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with a great view of the ocean. The hotel is older but very well kept. The staff is really good. I would stay there agin for sure.
Stayed 2 nights in Dec 2024

8/10 Good

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Staff could have been friendlier. Most of the times I had to greet them first.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ryan

Liked: Cleanliness
Services was great, one suggest is microwave in rooms
Stayed 3 nights in Dec 2024

10/10 Excellent

Fidencio

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Dec 2024

10/10 Excellent

Cinthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in
Stayed 1 night in Jul 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2024

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
It was a beautiful place and wonderful staff, but the “upgrade” to have access to the lounge is not worth it. We were told there were 24 hour complimentary snacks, but there aren’t. If you miss the short window where snacks are provided there is nothing there but an apple.
Stayed 1 night in Feb 2025

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the hotel the pool everything was good but the breakfast was nasty
Stayed 2 nights in Sep 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area
Stayed 1 night in Dec 2024

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel check in staffs are very friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, all staff was super professional,
Stayed 1 night in Jul 2024

10/10 Excellent

Cinthia C.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My third time at Sheraton, definitely one if the best places I’ve staying in. Love everything about it, its people, rooms, food, all
Stayed 3 nights in Aug 2024

2/10 Terrible

Zhihua

Liked: Cleanliness, amenities, property conditions & facilities
Guest in the next room played loud music at 2am. The hotel could not handle it well.
Stayed 2 nights in Dec 2024

10/10 Excellent

Calvin Jerome

Liked: Amenities
l had a pleasant stay. All the were attentive and professional even the maid service. The location with a wonderful ocean walking park was a highlight. Just be careful crossing the extremely busy street. I’d recommend a stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel!!!
This is my go-to place whenever I visit Santo Domingo, the staff is always so welcoming and always goes above and beyond to make my staff as perfect as possible. The staff in the Club Lounge is always super helpful and enjoyable. The views on the oceanside in the club rooms are amazing.
Stayed 2 nights in Sep 2024

10/10 Excellent

eneyda

Liked: Staff & service, property conditions & facilities
Very clean and friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Wilber

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and safe, staff very gentle
Stayed 3 nights in Jul 2024