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Tropical Island Aparthotel

2.5 star property
Family-friendly hotel with a water park connected to the convention center in Santo Domingo Este

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Photo gallery for Tropical Island Aparthotel

Standard Double Room, 1 Queen Bed, Terrace, City View | Terrace/patio
Economic One-Bedroom Apartment (6 Adults with Terrace) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Comfort Apartment, 1 Bedroom, Air conditioning, City View | Private kitchen | Fridge, microwave, blender, dining tables
Studio, 1 Double Bed, Kitchen, Sea View | Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Reviews

6.2 out of 10

Popular amenities

  • Room service
  • Laundry
  • Free WiFi
  • Business services
The current price is AED 154
AED 204 total
includes taxes & fees
29 Apr - 30 Apr

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Studio, 1 Double Bed, Kitchen, Sea View

Studio, 1 Double Bed, Kitchen, Sea View | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Studio, 1 Double Bed, Kitchen, Sea View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
Dining table
Smart TV
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Single Room, 1 Queen Bed, Private Bathroom

Superior Single Room, 1 Queen Bed, Private Bathroom | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Superior Single Room, 1 Queen Bed, Private Bathroom

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Dining table
Smart TV
Hypo-allergenic bedding
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Apartment, Terrace - City and Sea Views

One Bedroom Apartment, Terrace - City and Sea Views | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

One Bedroom Apartment, Terrace - City and Sea Views

Highlights

Terrace
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • City view
  • 38 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Apartment, 1 Bedroom, Kitchen

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Apartment, 1 Bedroom, Kitchen

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
  • City view
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Apartment, 1 Bedroom, Kitchenette

Family Apartment, 1 Bedroom, Kitchenette | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Family Apartment, 1 Bedroom, Kitchenette

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
  • City view
  • 39 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Apartment, 2 Bedrooms, Air conditioning

Family Apartment, 2 Bedrooms, Air conditioning | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Family Apartment, 2 Bedrooms, Air conditioning

Highlights

Terrace
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • City view
  • 95 sq m
  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds

View all photos for Comfort Double Room, Air conditioning

Terrace/patio

Comfort Double Room, Air conditioning

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Dining table
Smart TV
Hypo-allergenic bedding
  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Studio, Kitchenette

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Refrigerator
Dining table
Smart TV
Hypo-allergenic bedding
Renovated in 2016
  • City view
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Single Room, Air conditioning

Economy Single Room, Air conditioning | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Economy Single Room, Air conditioning

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Refrigerator
Dining table
Smart TV
Hypo-allergenic bedding
Renovated in 2017
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Apartment, 1 Bedroom, Air conditioning, City View

Family Apartment, 1 Bedroom, Air conditioning, City View | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Family Apartment, 1 Bedroom, Air conditioning, City View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
  • City view
  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Beautiful 1 Bedroom apartment With Balcony City Views

Beautiful 1 Bedroom apartment With Balcony City Views | In-room dining

Beautiful 1 Bedroom apartment With Balcony City Views

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dining table
Smart TV
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Apartment, 2 Bedrooms, City View

Fridge, microwave, blender, dining tables

Apartment, 2 Bedrooms, City View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
  • City view
  • 96 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Bed

View all photos for Standard Double Room, 1 Queen Bed, Terrace, City View

Standard Double Room, 1 Queen Bed, Terrace, City View | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Standard Double Room, 1 Queen Bed, Terrace, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Dining table
Smart TV
Hypo-allergenic bedding
  • City view
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Apartment, 2 Bedrooms, Terrace, City View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Economy Apartment, 2 Bedrooms, Terrace, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dining table
Smart TV
  • City view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Comfort Apartment, 1 Bedroom, Air conditioning, City View

Comfort Apartment, 1 Bedroom, Air conditioning, City View | Living area | 32-inch Smart TV with digital channels, TV, Netflix

Comfort Apartment, 1 Bedroom, Air conditioning, City View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
  • City view
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Caracoles 67, Santo Domingo Este, Santo Domingo Este, 11704

What's nearby

  • Assembly Hall of Jehovah's Witnesses - 5 min drive - 3.0 km
  • National Aquarium - 5 min drive - 4.3 km
  • Agua Splash Caribe Aquatic Park - 5 min drive - 4.3 km
  • Three Eyes National Park - 5 min drive - 4.0 km
  • Megacentro Mall - 8 min drive - 8.0 km

Getting around

  • Mauricio Baez Station - 9 min drive
  • Las Americas Intl. Airport (SDQ) - 17 min drive

Restaurants

  • ‪Jade Teriyaki (Jumbo) - ‬3 min drive
  • ‪Cafe Santo Domingo - ‬3 min drive
  • ‪Gran Parador Bellamar - ‬5 min drive
  • ‪MIXER - ‬4 min drive
  • ‪Cacharepa - ‬4 min drive

About this property

Tropical Island Aparthotel

Family-friendly hotel near Assembly Hall of Jehovah's Witnesses
Located close to Three Eyes National Park and National Aquarium, Tropical Island Aparthotel provides an adjacent golf course, a grocery/convenience store, and a shopping mall on site. Stay connected with free wired internet, and guests can find other amenities such as a hair salon and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • Outdoor pool access nearby with a waterslide, sun loungers, and a lifeguard on site
  • A theme park shuttle, access to a nearby indoor pool, and access to a nearby health club
  • Express check-out, a water park (surcharge), and free newspapers
  • A front-desk safe, multilingual staff, and a TV in the lobby
Room features
All 60 individually furnished rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to amenities like free internet and printers.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, Frette Italian sheets, and pillowtop mattresses
  • Rainfall showers, free toiletries, and hair dryers
  • 32-inch Smart TVs with Netflix, Hulu, and streaming services
  • Private fenced yards, wardrobes/closets, and LED light bulbs

Languages

English, French, German, Italian, Portuguese, Spanish

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includes taxes & fees
29 Apr - 30 Apr
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Wheelchair-accessible parking and van parking available

Things to do

  • 18-hole adjacent golf course
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • Shopping mall
  • TV in common areas
  • Water park
  • Water sports equipment
  • Waterslide

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Dining table
  • Fenced pool
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Microwave on request
  • Pool gate
  • Water park (surcharge)
  • Waterslide

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • In a national park
  • On the waterfront
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 17 accessible parking spaces
  • Handrails in stairways (39 inches high)
  • Stair-free path to entrance
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 7 floors
  • At least 80% lighting from LEDs
  • Built in 2010
  • Colonial architecture
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Blender
  • Dining table
  • Limited room service
  • Meal delivery service
  • Microwave on request
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Printer
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 7:00 AM; Check-in end time: 11:30 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and ferry terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests are required to contact this property by WhatsApp or telephone 24 hours prior to arrival to arrange check-in.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Service fee: USD 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal and Cash App
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A fee for in-room air conditioning is charged during the day (8 AM - 8 PM).

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tropical Aparthotel
Tropical Island Aparthotel
Tropical Island Aparthotel Santo Domingo Este
Tropical Island Santo Domingo Este
Tropical Santo Domingo Este
Hotel Tropical Island
Tropical Santo Domingo Este
Tropical Island Aparthotel Hotel
Tropical Island Aparthotel Santo Domingo Este
Tropical Island Aparthotel Hotel Santo Domingo Este
Hotel Tropical Island Las Americas Airport Colonial Zone
Tropical Island Aparthotel – Las Americas Airport Santo Domingo

Frequently asked questions

Does Tropical Island Aparthotel have a pool?

Yes, this property has outdoor pool access.

Is Tropical Island Aparthotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Tropical Island Aparthotel?

Check-in start time: 7:00 AM; Check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Tropical Island Aparthotel?

Check-out is at 11:30 AM.

Where is Tropical Island Aparthotel located?

This family-friendly Santo Domingo Este hotel is located on the waterfront, within 3 mi (5 km) of Assembly Hall of Jehovah's Witnesses, Three Eyes National Park and National Aquarium. Megacentro Mall is 5 mi (8 km) away.

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Tropical Island Aparthotel Reviews

Reviews

6.2
Rating 10 - Excellent. 54 out of 233 reviews
Rating 8 - Good. 61 out of 233 reviews
Rating 6 - Okay. 29 out of 233 reviews
Rating 4 - Poor. 23 out of 233 reviews
Rating 2 - Terrible. 66 out of 233 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

6.8/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tashika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 7 nights in Jan 2025

8/10 Good

Dora

Liked: Staff & service, amenities, property conditions & facilities
Stuff is really nice and helpful!
Stayed 19 nights in Oct 2024

2/10 Terrible

Wilnot

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 1 night in Dec 2024

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was clean and comfy, the host Donald is an amazing man, he's friendly and very helpful; I am so looking forward to bringing my friends for my 2023 group trip.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
ALL was good,extra $30 @check-in to have it ALL(ac, Wi-Fi, security, parking w/your OWN remote, SUPER clean, Fire stick..ect) all DAY...🤔no problem.And lastly... the Owner he goes ABOVE AND BEYOND for his Extraordinary Guest's....OHH YEA the morning Sunrise view from the 5th floor AWESOME
Stayed 3 nights in May 2024

2/10 Terrible

Dennis

Disliked: Amenities
They were closed and I couldn't get in
Stayed 3 nights in Mar 2024

2/10 Terrible

Yvetha

That need to be close for cleaning
Stayed 1 night in May 2022

4/10 Poor

Julio

Disliked: Cleanliness, amenities, property conditions & facilities
i didn't like the area I wasn't feel confortable
Stayed 3 nights in Jan 2024

2/10 Terrible

tyrone

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good
Stayed 6 nights in Jun 2024

6/10 Okay

Stella

Disliked: Amenities
If you just need something cheap for a night it’s ok. We had a 4am flight so we just came for a few hours as we weren’t staying in Santo Domingo for the duration of the trip and wanted something close to the airport due to the early flight. No shampoo or shower gel. Tons of mosquitos, and very uncomfortable bed. The guy at the reception was very kind and nice.
Stayed 1 night in Feb 2023

4/10 Poor

Lise

Liked: Cleanliness, property conditions & facilities, room comfort
The price that I was charged when I arrived at the hotel was different from the price that was quoted on the website
Stayed 1 night in Aug 2023

2/10 Terrible

Elvira

Disliked: Amenities, property conditions & facilities
Really bad Air-condition not working properly. They ask me to pay $25 extra just because Expedia gave me a discount according to them. It look like they are stealing people money.
Stayed 1 night in May 2023

2/10 Terrible

Alena

Disliked: Cleanliness, amenities, property conditions & facilities, communication
I was treated horribly after my flight arrived at 3am and was told he wasn't supposed to be handling clients at that time. I was told to leave premises since I didn't want to pay $80 to check in 4 hours early. I was also not refunded my week stay, not did expedia back me. Horrible experience. It's not even located where it says.
Stayed 7 nights in Jul 2022

2/10 Terrible

Emilie

Disliked: Cleanliness, amenities, property conditions & facilities, communication
The owner is a thief. I had to pay $35 a day extra for AC and $15 a day extra for internet and I had to pay that before I check in… and to top it off I deposited $40 for a gate key which was supposed to be refunded when I returned the keys but he did not give me the refund. The AC was only at night. The owner stated that if I need AC during the day that’s and extra $15 a day. The internet was not working for over a week but he did not refund any money. That man is a crook . I don’t think anyone should fall into a trap like that. I had to go with what he said cause we had nowhere else to go. That hotel is a very bad place to be….No security it’s just terrible
Stayed 18 nights in Jul 2022

4/10 Poor

Alejandro

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Hice una reservación por tres noches por $71 dólares supuestamente no reembolsable pagos total por la habitación y cuando fui a hacer el checking me dijeron que tenía que pagar u$50 dólares más por los servicios,servicios que nunca recibimos porque nunca nos limpiaron la habitación,nos dieron dos toallas al ingresar y nunca más nos preguntaron si queríamos toallas o frazadas,pagamos por un servicio que no recibimos.Es decir que tienen una publicidad engañosa,te dicen que la habitación cuesta $23 dólares y al final termina pagando casi $35 dólares en una habitación pequeña,con las pinturas despegadas y la televisión es un problema,se podían cambiar desde las habitaciones adyacentes,no podías ver nada tranquilo si algún otro huéspedes quería ver algo diferente a ti.No lo recomiendo para más de una noche y vaya listo a pagar extra si hace la reservación en línea.Es una estafa frustrante.
Stayed 3 nights in Jan 2025

10/10 Excellent

Virgilio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Thurman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es lo peor Que eh visitado dice Que tenia piscina y aire central y no tenia ninguna de las 2 el servicio horrible y no tiene condicion en la Cocina solo habia uñas cuchara y para nada de lujo en fin no lo recomiendo
Stayed 1 night in Sep 2024

2/10 Terrible

Maurice

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

3ple

Stayed 2 nights in Dec 2023

6/10 Okay

Francisco

Stayed 2 nights in Oct 2023

2/10 Terrible

Jisset Manuela

Liked: Cleanliness
Disliked: Amenities, communication
Pague un precio y al llegar al hotel me cobraron nuevamente la cantidad que ya había pagado.
Stayed 1 night in Jan 2023

4/10 Poor

Robert

2/10 Terrible

geraldine

8/10 Good

Myriam Aurora

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Dec 2022