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Crowne Plaza Santo Domingo by IHG

5.0 star property
Luxury hotel with a full-service spa and a casino

Choose dates to view prices

Photo gallery for Crowne Plaza Santo Domingo by IHG

Exterior
Junior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes
Presidential Suite, 1 King Bed, Ocean View (Luxurious) | Minibar, in-room safe, desk, blackout drapes
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Pet friendly
The current price is AED 393
AED 503 total
includes taxes & fees
28 Mar - 29 Mar

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • 33.1 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • 58 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 62.8 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Accessible Bathtub)

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed (Accessible Bathtub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Accessible Bathtub (Accessible Bathtub)

Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed, Accessible Bathtub (Accessible Bathtub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Minibar, in-room safe, desk, blackout drapes

Premium Room, 2 Queen Beds

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

Minibar, in-room safe, desk, blackout drapes

Premium Room, 2 Queen Beds

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 58 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 King Bed (Luxurious, Club Floor)

Minibar, in-room safe, desk, blackout drapes

Club Suite, 1 King Bed (Luxurious, Club Floor)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
  • 62.8 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, blackout drapes

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • 17 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Presidential Suite, 1 King Bed, Ocean View (Luxurious)

Presidential Suite, 1 King Bed, Ocean View (Luxurious) | Minibar, in-room safe, desk, blackout drapes

Presidential Suite, 1 King Bed, Ocean View (Luxurious)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
  • 175 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, blackout drapes

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • 34 sq m
  • Sea view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Club Room, 1 King Bed (Club Floor)

Minibar, in-room safe, desk, blackout drapes

Club Room, 1 King Bed (Club Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 33.1 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Ave.George Washington 218, Santo Domingo, 2890

What's nearby

  • Malecon - 1 min walk - 0.0 km
  • Guibia Beach - 14 min walk - 1.2 km
  • Calle El Conde - 17 min walk - 1.4 km
  • Columbus Park - 4 min drive - 3.1 km
  • Sambil Santo Domingo - 4 min drive - 4.5 km

Getting around

  • Joaquin Balaguer Station - 2 min drive
  • Las Americas Intl. Airport (SDQ) - 36 min drive

Restaurants

  • ‪Villar Hermanos - ‬5 min walk
  • ‪Terraza Napolitano - ‬8 min walk
  • ‪El Conuco - ‬9 min walk
  • ‪New Jersey Drink Liquor Store - ‬7 min walk
  • ‪Luna - ‬6 min walk

About this property

Crowne Plaza Santo Domingo by IHG

Luxury hotel near Malecon
Take advantage of a casino, a poolside bar, and a terrace at Crowne Plaza Santo Domingo by IHG. Treat yourself to a massage, a body scrub, or aromatherapy at the onsite spa. Be sure to enjoy a meal at Nabu, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and a coffee shop/cafe.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), bike rentals, and tennis courts
  • An electric car charging station, express check-out, and babysitting (surcharge)
  • Guest reviews speak highly of the helpful staff
Room features
All 196 rooms boast comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and safes.
Other amenities include:
  • Free infant beds and free extra beds
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Languages

English, Spanish

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The price is AED 382
AED 489 total
includes taxes & fees
28 Mar - 29 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Nabu

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Casino
  • Children's pool
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Tennis

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 15 meeting rooms
  • 24-hour business center
  • Conference center (33,002 square feet of space)
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Hot stone massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 15 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from March 21 2025 to March 24 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 26 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 per person
  • Pet deposit: USD 100.00 per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Santo Domingo
Crowne Plaza Santo Domingo
Santo Domingo Crowne Plaza
Intercontinental Santo Domingo
Santo Domingo Intercontinental
Crowne Plaza Santo Domingo Hotel
Crowne Plaza Santo Domingo
Crowne Plaza Santo Domingo by IHG Hotel
Crowne Plaza Santo Domingo an IHG Hotel
Crowne Plaza Santo Domingo by IHG Santo Domingo
Crowne Plaza Santo Domingo by IHG Hotel Santo Domingo

Frequently asked questions

Does Crowne Plaza Santo Domingo by IHG have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–9:00 PM. The pool will be unavailable from March 21 2025 to March 24 2025 (dates subject to change).

Is Crowne Plaza Santo Domingo by IHG pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 26 lbs per pet. There's a deposit of USD 100.00 per week. Service animals are exempt from fees.

How much is parking at Crowne Plaza Santo Domingo by IHG?

Self parking and valet parking are free at this property.

What time is check-in at Crowne Plaza Santo Domingo by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Crowne Plaza Santo Domingo by IHG?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Crowne Plaza Santo Domingo by IHG located?

Located in Gascue, this luxury hotel is within a 5-minute walk of Malecon, El Obelisco Macho, and Casino Diamante. Hostos Park and Grand Casino Jaragua are also within 10 minutes. Joaquin Balaguer Station is 24 minutes by foot and Casandra Damiron Station is 30 minutes.

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Crowne Plaza Santo Domingo by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 553 out of 1001 reviews
Rating 8 - Good. 296 out of 1001 reviews
Rating 6 - Okay. 86 out of 1001 reviews
Rating 4 - Poor. 34 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 8 nights in Jan 2025

10/10 Excellent

Natacha

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 2 nights in Mar 2025

10/10 Excellent

Anselmo

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 3 nights in Feb 2025

10/10 Excellent

Ghanshyam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this place because of its location, it by ocean and very close to city center
Stayed 5 nights in Dec 2024

10/10 Excellent

Satoya

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except the pool area was closed for repairs.
Stayed 3 nights in Jan 2025

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 3 nights in Dec 2024

10/10 Excellent

Azam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location with great views
Great location. Friendly staff. Excellent breakfast. Beautiful views.
Stayed 4 nights in Dec 2024

10/10 Excellent

cristobal

Liked: Staff & service, amenities, property conditions & facilities
A fantastic hotel
Stayed 9 nights in Oct 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Dec 2024

8/10 Good

JOEL BEKENSON

Liked: Cleanliness, staff & service, property conditions & facilities
Safe , quiet, clean located in the vibrant malecon area, thats the place to be
Stayed 1 night in Oct 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so nice
Stayed 4 nights in Nov 2024

10/10 Excellent

Anselmo

Excelente
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Santo Domingo in fall
A nice place to stay with waterfront views and close to the colonial area. The staff was excellent and the restaurant was good.
Stayed 7 nights in Nov 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are modern and clean. It is a nice place overall yet it seems that there is always some major remodelling going on. It would be nice to visit there one time and all the facilities are available. Right now the pool area is closed, which would have been nice to know before I booked.
Stayed 1 night in Jan 2025

10/10 Excellent

Dmitriy

Liked: Amenities, property conditions & facilities
Nice view from high floors. Club at 14th floor is convenient. Staff is extremely friendly.
Stayed 2 nights in Dec 2024

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 5 nights in Dec 2024

8/10 Good

Kelian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice property
Stayed 2 nights in Oct 2024

10/10 Excellent

Noslen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Customer Service
Stayed 1 night in Oct 2024

6/10 Okay

Denny

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay , hotel restaurant was very expensive
Stayed 7 nights in Jun 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dinning inside the hotel is a plus. You have to walk a few blocks to get decent restaurant. Local food
Stayed 1 night in Aug 2024

10/10 Excellent

Delvin

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding hotel all the way around. I will definitely use this hotel again. Lots of friendly and helpful staff. Very safe and close to a lot restaurants.
Stayed 3 nights in Jun 2024

6/10 Okay

hector

Liked: Staff & service
Not the first time staying in this hotel. Staff is very friendly. Pleae put back the do not disturb signs for the rooms doors.
Stayed 3 nights in Aug 2024

8/10 Good

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, Nice Views!
This hotel has a great location overlooking the ocean, it also has a restaurant and casino. The staff members are so pleasant and make your stay even better. It has a parking lot under the hotel with direct access to the elevators so that was nice. The pool was also very nice with a bar on the deck. The rooms are nice and spacious! I will definitely be back.
Stayed 1 night in Sep 2024

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beautiful and the hospitality was wonderful can't wait to go again and stay at the Crown Plaza
Stayed 4 nights in Dec 2023