VO Hotel Barrio Italia

3.5 star property
Colonial Santiago hotel in Providencia with free breakfast

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December 2024

Photo gallery for VO Hotel Barrio Italia

Terrace/patio
Front of property
Double Room, Jetted Tub | In-room safe, free WiFi
Restaurant
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
    Breakfast included
  • Parking included
    Parking included
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Refrigerator
LCD TV
Day bed
Private bathroom
Shower/tub combination
Cable channels
Daily housekeeping
  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Triple Room

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Shower/tub combination
Cable channels
Daily housekeeping
In-room safe
  • 42 sq m
  • Sleeps 3
  • 3 Twin Beds

Twin Room

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Shower/tub combination
Cable channels
Daily housekeeping
In-room safe
  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

Double Room, Jetted Tub

Highlights

Air conditioning
Refrigerator
LCD TV
Shower/tub combination
Private bathroom
Jetted bathtub
Cable channels
Daily housekeeping
  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the neighborhood

Map
Victoria Oriente 0139, Santiago, Region Metropolitana, 8320000

What's nearby

  • Medical Center Hospital Worker - 6 min walk
  • Pontifical Catholic University of Chile - 14 min walk
  • Santa Lucia Hill - 2 min drive
  • Patio Bellavista - 3 min drive
  • Plaza de Armas - 5 min drive

Getting around

  • Santa Isabel Station - 2 min walk
  • Matta Station - 3 min drive
  • Santiago Intl. Airport (SCL) - 24 min drive

Restaurants

  • ‪Rubik Restobar - ‬3 min walk
  • ‪La Fuente Vicuña - ‬6 min walk
  • ‪Lala Leelu - ‬2 min walk
  • ‪Ciudadano - ‬2 min walk
  • ‪Schoperia Munich - ‬4 min walk

About this property

VO Hotel Barrio Italia

Hotel near Pontifical Catholic University of Chile
Located close to Teatro Universidad de Chile and Museo de Arte Popular Americano, VO Hotel Barrio Italia provides free breakfast. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Tour/ticket assistance, a 24-hour front desk, and luggage storage
  • A reception hall
Room features
All guestrooms at VO Hotel Barrio Italia include comforts such as 24-hour room service and air conditioning, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations
  • LCD TVs with cable channels
  • Refrigerators, daily housekeeping, and phones

Languages

English, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Ski shuttle nearby

Food and drink

  • Free breakfast available
  • 24-hour room service

Family friendly

  • Refrigerator

Conveniences

  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Refrigerator

More

  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

VO Hotel Barrio Italia Santiago
Hotel Victoria Oriente Express Santiago
Victoria Oriente Express
Victoria Oriente Express Santiago
VO Hotel Express Santiago
VO Hotel Express
VO Express Santiago
VO Express
VO Barrio Italia Santiago
VO Barrio Italia
VO Hotel Barrio Italia Hotel
VO Hotel Barrio Italia Santiago
VO Hotel Barrio Italia Hotel Santiago

Frequently asked questions

Is VO Hotel Barrio Italia pet-friendly?

No, pets are not allowed at this property.

How much is parking at VO Hotel Barrio Italia?

Self parking is free at this property.

What time is check-in at VO Hotel Barrio Italia?

Check-in begins at 2 PM.

What time is check-out at VO Hotel Barrio Italia?

Check-out is at noon.

Where is VO Hotel Barrio Italia located?

Located in Providencia, this hotel is within a 15-minute walk of Teatro Universidad de Chile and Pontifical Catholic University of Chile. Forest Park and Gabriela Mistral Cultural Center are also within 1 mi (2 km). Santa Isabel Station is only a 2-minute walk and Bustamante Park Station is 6 minutes.

VO Hotel Barrio Italia Reviews

Reviews

6.6
Rating 10 - Excellent. 21 out of 128 reviews" "
Rating 8 - Good. 41 out of 128 reviews" "
Rating 6 - Okay. 34 out of 128 reviews" "
Rating 4 - Poor. 14 out of 128 reviews" "
Rating 2 - Terrible. 18 out of 128 reviews" "

7.8/10

Cleanliness

6.8/10

Staff & service

8.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

m.b, usa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A
1-They forgot to put towel in bath room 2-a lot of ants in the bath room and on the bed. 3-I was at the 4 th floors and with no elevator 4-WiFi at the 4 th floor didn’t work most the time.
Stayed 3 nights in Feb 2018

2/10 Terrible

Simpatico, Los Angeles, CA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel experience in Santiago
I payed full price online and then rudely was asked to pay more for the room since apparently the price advertised on Expedia wasn’t enough and didn’t include taxes. The manager threaten calling the police and not allowed me leaving the hotel until paying the made up charge. Then when I agreed to pay, they also charged me a made up tax on top of the already taxed amount agreed upon. They made me so late that I lost my flight, having to pay extra to catch the next available flight, and losing my connection in Panama making me spent an extra night there. Terrible experience, evil vile people.
Stayed 1 night in Dec 2017

8/10 Good

Vicente, R89, Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Staff and pretty good hotel
I'm still amaze by the incredible staff they have, the two receptionists a colombian and an haitian were so extremely nice, also a venezuelan girl, i stayed at the hotel with my 1 year old son and they where all eager to help, i will definitely staying there again when i go back to santiago, one of the big pluses is the ballet parking system they have and the breakfast is simple but really good
pretty view from our window
really cute area for breakfast

2/10 Terrible

Sergio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BAD HOTEL STAY AWAY !!!!!
Dirty, noisy, i had 8th floor and the hotel has no elevator. No cable TV, NO AC, and so on and on and on

10/10 Excellent

Amy , Denver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms near historic neighborhood
It was a great hotel, really pretty and clean. The complimentary breakfast was incredible

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff; well-located
The hotel has been recently remodeled and is very modern. The rooms are large and very comfortable. It's just a five minute walk to the metro and from there you can go to most any place in the city - very convenient. Wi-fi is great. Breakfast could be a bit better. The helpful and friendly staff gave lots of assistance to first-time visitors to Santiago. We would definitely stay here again.

8/10 Good

Alex, orlando, fl

Liked: Cleanliness, staff & service
Close to down town and metro
Hotel staff very professional. We felt very welcome.

8/10 Good

Brad, Sydney, Australia

Liked: Cleanliness, staff & service
Hotel was basic but had everything we needed
Hotel was basic but had everything we needed for a quick stay in Santiago. 10min drive (25min walk) to busy nightlife area. When getting a minibus from the airport, the driver didn't know the hotel by name. But I showed him on a map and he was fine to get us there. Staff were all very helpful. Some had very good English, others had broken English, but all tried hard to assist us with our questions. Breakfast included fresh fruit, yoghurt, toast, variety of juices, sliced meat and cheeses, etc.

8/10 Good

Alberto, Fort Lauderdale

Liked: Cleanliness, staff & service
Secluded and small
Room was neat, very warm home feeling. Management needs to learn how to treat their team better, especially in front of Patrons. Small and secluded right in downtown Santiago

8/10 Good

arturo, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location, extremely friendly staff
hotel staff extremely helpful, it is very close to the subway (metro Santa Lucia) the hotel was going through some renovations during April 2015 ( painting + maintenance) but it did not bothered me and the maintenance people had good salsa music as well.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
F.S.Nice and very clean , very plesant plce to stay

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel just south of central city
Very pleasant hotel staff, there was always someone there who spoke English so that was a big help. Right next to Santa Isabel subway station. The room is slightly dated, however I noticed they were renovating some of the downstairs tile so that seems headed in the right direction. Rooms are comfortable, maybe a little noisy but all in all fine. About a 20 minute walk from university and nightlife therein.

8/10 Good

Eduardo, Lima, Peru

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Excellent
Only reccomendation on our side is to better breackfast a Little. It was very lame.

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great location but a bit noisy
I booked this hotel about a year in advance and was a bit hesitant more recently after some of the reviews. We stayed 1 night at the Hotel Victoria Oriente Express and found the room was clean and tidy. The hotel is in a handy location but caused a lot of confusion with the taxi driver as the building is labelled "Prince Hotel" from the outside. They were strict on the 2pm checkin time and there is no safe in the room. The staff didn't speak English but were friendly enough and were patient with our lack of Spanish. We had no problems with the wifi in the room but we also had a bunch of people camped outside our door for hours so perhaps we were near the best signal. Having about 10 people outside our room laughing, talking and playing music was loud and annoying but it was during the day so unless you're jetlagged like we were and in need of some sleep it wouldn't normally be a problem.

2/10 Terrible

Disgruntled, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointing, deceptive and misleading
The hotel actually trades two names, one of which (Prince hotel) trades as a by the hour hotel. The description was at best grossly inaccurate or at worst a deliberate deception. The basic facilities were lacking (broken toilet) and general cleanliness was poor (dirt and hair in beds). We were simply unwilling to stay the full extend of our booked time. A discussion with management was met with a promise to " most likely" issue a refund. To date I have not received any correspondence from the hotel and attempts by us to contact the hotel to resolve the issue were ignored. This hotel is a poor indictment on Hotels.com choices in their provider network.

6/10 Okay

ludwig, lafayette, LA

Liked: Cleanliness, staff & service, room comfort
Basic, but OK, and convenient location
Small. family run operation. Breakfast very basic, orange drink and half toasted bread with some jam packages. No breakfast room, so its room service with either coffee or tea. But the internet works fine, its a block from the metro and green belt for walking, so in general OK

8/10 Good

Luis, Sydney, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Nice room, as in the picture
Overall we were pleased with the service

6/10 Okay

Paolo

Liked: Cleanliness, property conditions & facilities
Bueno, bonito y si está en oferta, conveniente.
En general, bien, pero no les recomiendo la habitación 61, en la cual me hospedé, ya que no tiene frigobar (como indicaron) y funciona 1 enchufe de los 4 que posee. Me parece poco prolija la revisión que se hace a la habitación antes de entregar y prometer servicios que realmente no tiene.
Stayed 1 night in Aug 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal, comodo, limpio
Excelente, gente muy atenta, muy limpio, buena comida y buen servicio
Stayed 1 night in Jul 2019

2/10 Terrible

Marcela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Recomendable- Pésimo Servicio
La peor experiencia que he tenido. Muy amateurs, todo improvisado, pésima gestión, se complican y hacer que el pasajero resuelva los problemas. No tienen estacionamiento para los pasajeros y los que tienen indican que es para la Dueña .... Impresentable la atención
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien, excepto por la recepción ya que no había sistema y las reservas no fueron vistas.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien , salvo no funciono la calefacción , pero no avisamos.
Stayed 1 night in Jun 2019

8/10 Good

Constanza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Cama con muicho desajuste, habitacion asignada ultimo piso sin ascensor, sin toallero la habitacion, la reservacion incluia bañera con hidromasajes, al llegar fue asignada una habitacion sin dicho equipamiento, bebdia al llegar no hubo al reclamar se nos asignaron 2 refrescos
Stayed 1 night in Sep 2018