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Solace Hotel Santiago

4.0 star property
Mountain ski retreat with restaurant and bar/lounge

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Photo gallery for Solace Hotel Santiago

Seasonal outdoor pool
Property entrance
Porch
Lobby sitting area
Interior entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
The current price is AED 421
AED 532 total
includes taxes & fees
9 Apr - 10 Apr

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Premium Suite

Premium Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Egyptian cotton linens
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Down duvet
Premium bedding
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Down duvet
Premium bedding
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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Interior detail

Ola Santiago Providencia, Tapestry Collection by Hilton

Providencia
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 487 reviews
The price is AED 434
AED 434 total
includes taxes & fees
10 Apr - 11 Apr
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About the neighborhood

Map
Monseñor Sotero Sanz 115, Providencia, Santiago, Región Metropolitana, 5550000

What's nearby

  • Costanera Center - 14 min walk - 1.2 km
  • Santiago Town Square - 4 min drive - 4.1 km
  • Palacio de la Moneda - 5 min drive - 4.7 km
  • Julio Martinez Pradanos National Stadium - 6 min drive - 6.1 km
  • San Cristobal Hill - 11 min drive - 6.1 km

Getting around

  • Pedro de Valdivia Station - 3 min walk
  • Parque Almagro Station - 7 min drive
  • Santiago Intl. Airport (SCL) - 17 min drive

Restaurants

  • ‪Lomit's - ‬3 min walk
  • ‪Fuente Chilena Pedro de Valdivia - ‬5 min walk
  • ‪Vapiano - ‬3 min walk
  • ‪Schopdog - ‬3 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Solace Hotel Santiago

Upscale hotel near Santiago Town Square
Located close to Clinica Santa Maria and San Cristobal Hill, Solace Hotel Santiago provides a poolside bar, a free daily manager's reception, and a rooftop terrace. Hit the slopes at this hotel featuring a ski shuttle. Treat yourself to a deep-tissue massage or other spa services. The on-site local and international cuisine restaurant, Zafferano, offers breakfast, lunch, dinner, and light fare. In addition to 2 coffee shops/cafes and a library, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), free bicycle rentals, and a roundtrip airport shuttle (surcharge)
  • A water dispenser, an elevator, and a front-desk safe
  • Guest reviews give top marks for the breakfast, pool, and helpful staff
Room features
All 108 rooms feature comforts such as premium bedding and pillow menus, as well as perks like laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Egyptian cotton sheets, pillowtop mattresses, and down comforters
  • Rainfall showers, eco-friendly toiletries, and hair dryers
  • Wardrobes/closets, eco-friendly cleaning products, and daily housekeeping

Languages

English, Portuguese, Spanish

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Exterior

Novotel Santiago Providencia

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
9.2 out of 10, Wonderful, 785 reviews
The price is AED 430
AED 430 total
includes taxes & fees
14 Apr - 15 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available for a fee: USD 15 for adults and USD 15 for children
  • 2 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Zafferano

Things to do

  • Free bicycle rentals
  • Gym
  • Library
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Conference center

Outdoors

  • Rooftop terrace

Spa

  • Deep-tissue massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 13 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
LIST_ALT

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15 for adults and USD 15 for children
  • Airport shuttle fee: USD 75 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The seasonal pool will be open from November to April
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Solace Hotel Santiago
Solace Santiago
Solace Hotel Santiago Hotel
Solace Hotel Santiago Santiago
Solace Hotel Santiago Hotel Santiago

Frequently asked questions

Does Solace Hotel Santiago have a pool?

Yes, this property has a seasonal outdoor pool.

Is Solace Hotel Santiago pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Solace Hotel Santiago?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Solace Hotel Santiago?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Solace Hotel Santiago?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Solace Hotel Santiago provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 75 per vehicle applies.

Where is Solace Hotel Santiago located?

Conveniently near skiing facilities, this Providencia hotel is located in a shopping district within 3 mi (5 km) of Clinica Santa Maria, Santiago Town Square, and National History Museum. San Cristobal Hill and Plaza de la Constitucion are also within 3 mi (5 km). Pedro de Valdivia Station is only a 3-minute walk and Los Leones Station is 9 minutes.

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Solace Hotel Santiago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 912 out of 1177 reviews
Rating 8 - Good. 202 out of 1177 reviews
Rating 6 - Okay. 39 out of 1177 reviews
Rating 4 - Poor. 17 out of 1177 reviews
Rating 2 - Terrible. 7 out of 1177 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views from the rooftop restaurant, food was delicious too
Stayed 2 nights in Mar 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Downtown near a lot of dining options. Great breakfast with friendly staff.
Stayed 2 nights in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service
Nice hotel….a little update would be nice….construction going on around it.
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel within close walking distance to shopping, dining, and subway station.
Stayed 3 nights in Feb 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast. Nice roof patio/bar and pool. Had a wonderful stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Josef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice
Stayed 2 nights in Jan 2025

10/10 Excellent

Fatmir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Quiet, cool, elegant hotel. Staff very friendly and attentive
Stayed 5 nights in Jan 2025

10/10 Excellent

Chris

Liked: Amenities
I felt the staff went over and above to assist me and some of the things I requested. They were excellent. I would definitely stay there again.
Stayed 2 nights in Feb 2025

10/10 Excellent

carmen

Liked: Cleanliness, staff & service, property conditions & facilities
friendly staff, excellent location in the heart of Providencia
Stayed 3 nights in Dec 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient area, we walked around in the evenings for dinner and felt very safe. Beautiful views from the rooftop bar and restaurant. Pool could have been cleaner, it was slightly cloudy.
Stayed 5 nights in Feb 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Helpfull staff , clean and easy to get arround.
Stayed 1 night in Nov 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was excellent, great rooms and the staff was amazing. Highly recommend!
Stayed 4 nights in Jan 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An exceptional hotel experience. Thank you Kevin for your wonderful guidance in tours and restaurants. Kevin went above and beyond to insure we had a wonderful stay in Santiago. All the staff were polite and always on hand to attend to every need and detail.
Stayed 2 nights in Feb 2025

10/10 Excellent

Navdeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely recommend- modern, large rooms and great location.
Stayed 3 nights in Dec 2024

10/10 Excellent

afshin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property in a very nice location.
Stayed 3 nights in Dec 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, great location, friendly and super helpful staff... swimming pool on roof top very much appreciated 👍
Stayed 2 nights in Dec 2024

8/10 Good

melanie

Liked: Cleanliness, amenities
It was great, quiet and the rooftop is really nice! All in all really great, however the finishes of the hotel rooms could be better !
Stayed 1 night in Jan 2025

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool hotel, nice rooms and staff. Great location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean
Stayed 1 night in Dec 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic option if you are staying in Santiago. The area around the hotel is extremely safe and there’s many restaurants you could walk to. The rooftop pool and sunning area is really fantastic. The folks at the front desk were extremely helpful. They have free parking in the basement. Highly recommended hotel if you’re coming to Santiago. The price is right as well.
Stayed 2 nights in Feb 2025

10/10 Excellent

christian

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Beautiful. Nice pool. Front desk crew is great
Stayed 2 nights in Jan 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk staff extremely helpful and spoke good English. Breakfasts were very good with a lot of variety. Rooftop restaurant quite lovely, reasonably priced and good food selection.recommend playing more local music and not awful 80s pop American music.
Stayed 4 nights in Jan 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very professional, helpful and friendly and the pool deck and bar were a beautiful place to relax.
Stayed 2 nights in Nov 2024

10/10 Excellent

susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to the river, historical centre, restaurants, and parks Staff were lovely. Good selection for breakfast
Stayed 2 nights in Dec 2024