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San Cristobal Tower, a Luxury Collection Hotel

2.0 star property
Hotel with a sauna, near Costanera Center

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Laundry

Room options

About the neighborhood

Map
Josefina Edwards De Ferrari 0100, Santiago, Region Metropolitana, 1025

What's nearby

  • Costanera Center - 19 min walk
  • Plaza de Armas - 4 min drive
  • Santa Lucia Hill - 4 min drive
  • Medical Center Hospital Worker - 5 min drive
  • San Cristobal Hill - 11 min drive

Getting around

  • Hospitales Station - 7 min drive
  • Manuel Montt Station - 15 min walk
  • Santiago Intl. Airport (SCL) - 20 min drive

Restaurants

  • ‪Lobby Bar - ‬1 min walk
  • ‪Lusitano - ‬10 min walk
  • ‪El Ancla - ‬12 min walk
  • ‪El Cid - ‬1 min walk
  • ‪Mira Vos - ‬13 min walk

About this property

San Cristobal Tower, a Luxury Collection Hotel

Boutique hotel near Costanera Center
A playground, laundry facilities, and a bar are just a few of the amenities provided at San Cristobal Tower, a Luxury Collection Hotel. For some rest and relaxation, visit the sauna or the steam room. Guests can connect to in-room WiFi.
Additional perks include:
  • An indoor pool and an outdoor pool
  • Massage treatment rooms
Room features
All 139 rooms have comforts such as premium bedding, in addition to amenities like WiFi.

Property amenities

Internet

  • Available in all rooms: WiFi

Food and drink

  • 1 bar

Things to do

  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Guest services

  • Laundry facilities

Spa

  • Massage/treatment rooms

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Towels

More

  • Phone

Policies

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 65000 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 65000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

San Cristobal Tower Luxury Collection
San Cristobal Tower Hotel
San Cristobal Tower Hotel Santiago
San Cristobal Tower Santiago
San Cristobal Santiago
San Cristobal Tower Luxury Collection Hotel Santiago
San Cristobal Tower Luxury Collection Hotel
San Cristobal Tower Luxury Collection Santiago
San Cristobal Tower a Luxury Collection Hotel Santiago
San Cristobal Tower
San Cristobal Tower a Luxury Collection Hotel
Cristobal Tower, A Collection
San Cristobal Tower, a Luxury Collection Hotel Hotel
San Cristobal Tower, a Luxury Collection Hotel Santiago
San Cristobal Tower, a Luxury Collection Hotel Hotel Santiago

Frequently asked questions

Does San Cristobal Tower, a Luxury Collection Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Where is San Cristobal Tower, a Luxury Collection Hotel located?

Located in Providencia, this boutique hotel is within 1 mi (2 km) of Clínica Indisa and Costanera Center. Santiago Metropolitan Park and Sculpture Park are also within 10 minutes. Manuel Montt Station is 15 minutes by foot and Pedro de Valdivia Station is 16 minutes.

San Cristobal Tower, a Luxury Collection Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 38 out of 59 reviews" "
Rating 8 - Good. 13 out of 59 reviews" "
Rating 6 - Okay. 2 out of 59 reviews" "
Rating 4 - Poor. 5 out of 59 reviews" "
Rating 2 - Terrible. 1 out of 59 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Gerson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
Bed bug rash
Towards the end of my trip I noticed that I had a rash. This hasn't happened to me before so I was unaware of the problem. The rash has now developed and it is obvious that I have been bitten by bed bugs. To be fair, I did not see any bugs in the room so I cannot be absolutely certain that it happened at the San Cristobal Tower. However, this was my only hotel and there are a large number of bites. I have emailed the hotel chain to ask them to examine the room but, several days later, I have not received any acknowledgement or reply. I actually think that I'm more disappointed about being ignored than being bitten.
Stayed 5 nights in Apr 2018

10/10 Excellent

Alvaro , New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and convenient location
It’s a good hotel, and great location and very clean and safe
Stayed 3 nights in Apr 2018

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb luxury
Superb hotel, true 5 star experience! The staff were of the highest professionalism, attentive and only too eager to help. Room was of a great standard, comfortable and luxury. Thoroughly enjoyed the breakfast on the 21st floor overlooking Sandiago and enjoyed chilling by the pool in the day. Concierge were fantastic and arranged my transport to the airport. Superb stay!

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel terrible concierge
Perfect welcome,pleasant staff,nice and comfortable room. But... - -room very noisy because there are no sound proof walls - very bad concierge service: he recommends a terrible restaurant at the market,-the worst experience of all our trip-, and confirm us he phoned one other restaurant to tell that we will be on late: ..but in fact,he never phoned,as confirmed us by the restaurant...
Stayed 2 nights in Mar 2018

10/10 Excellent

Rod, West Pennsylvania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel not very far from fun Bellavista
Lovely room with very fine views of the Andes. Excellent restaurants. The staff were so lovable here. I was sad to leave.
Stayed 2 nights in Mar 2018

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel to Relax
Stayed there 3 times on our recent trip to South America. Great pool area and excellent breakfast location and bar on the 21st floor. Easy walking distance to shops and nearby attractions. Rooms were large and comfortable with excellent bathroom facilities.
Stayed 2 nights in Mar 2018

8/10 Good

Scott G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and stylish
Overnight stay waiting for flight home. Hotel very stylish and comfortable. A longish walk to anywhere interesting.

10/10 Excellent

brian, Dorset, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel to stay at the end of a Cruise
Adjoining the Sheraton this hotel provides 4 star quality together with the amenities of the larger Sister hotel, ideal for us spending 3 days after a Cruise. The staff are very friendly & helpful, the rooms are large & comfortable with excellent views of the city. We could have stayed in Santiago for longer & this hotel was ideal.
Stayed 3 nights in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Very good suites, service overall very good but still a big hotel. Great for business. Could use a car service with more luxury vehicles
Stayed 2 nights in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Quick check in,very clean and extremely helpful staff. Upgraded to a balcony suite on 17th floor with a breathtaking view. Being an spg member, suite was discounted. Highly recommend to everyone.
Stayed 3 nights in Dec 2017

10/10 Excellent

mmm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Highly recommend San Cristobal Tower
Stayed 1 night in Dec 2017

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Not deserving of great reviews
The room was old and run down. The staff okay but not the nicest. Very disappointing and very expensive.
Stayed 1 night in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in this hotel. Nice room. Nice employees great view for breakfast

8/10 Good

RP, Rio de Janeiro, Brasil

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent Facilities But Average Service
The hotel and facilities are excellent. Room was large and comfortable. For a hotel of this caliber service was average. We had read that the concierge would go above and beyond to help guests but all he did when we asked for his services was hand us off to the Turistik Booth in the Sheraton Lobby. We always use a private driver and when we asked if he could arrange it he handed us off. So we had to find our own. No one else at the hotel went above and beyond. One of the nights we ordered room service and they got our order wrong twice and never resolved the issue. Again nice facilities and location but average service.

2/10 Terrible

Victor, Texas

Liked: Cleanliness, room comfort
Disliked: Staff & service
The worst guest service resolution.
Hotel is decent, nothing really bad to speak off. Had a major problem with my room and my reservation.It got basically taken away. I checked in, left town for a business trip that over extended only to come back and find out they gave my room away. I left some minor toiletry items in the room but still, If I pay for 8 days of stay, that is my room for 8 days. The response we received from guest services is just absurd.

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Decent hotel
Asked for city view when booked , given view of building site and a hill side Staff very friendly and helpful Room could have been cleaner and disappointed to find room not cleaned upon retuning after a day out. But overall decent hotel and would rebook - I would just be more firm with them about issues above.

8/10 Good

Emily & David, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality Hotel in beautiful Santiago!
My husband and I picked this hotel from the internet, based on the area - Providencia, and what other guests had to say about the place. The public areas were lovely and the room was really nice - great views of both the Andes and the city! Breakfast in the lounge on the 22nd floor was fine, though the bacon remains undercooked, as some former guests wrote in Trip Advisor. The Manager however was kind enough to return it to the kitchen and have it cooked crispy for me. Food service in the downstairs bar area was terribly slow, though when I mentioned it to the manager at the pool area, he insured that we had a positive experience for lunch outdoors. The rooms were tastefully decorated in the traditional style that I love! The Bellman and Concierge were exceptional and they both had a lot of information and asked for feedback to insure that we were happy and understood their instructions! We arranged a half day tour with Hector through the Concierge and that went really well, and we loved the seafood restaurant recommended to us on the last evening of our stay!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you are thinking of the Sheraton, stay here
It's a part of the Sheraton Hotel and well worth the extra cost (compared to the Sheraton). I stayed at both and would never stay in the Sheraton rooms as they are very tired. The San Cristobal is very luxurious and comes with free access to the club on the 21st floor which serves free breakfast and snacks during the day.The poo area for relaxing and meals is also top notch.

8/10 Good

Ricardo, Plantation, FL

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice Hotel, good location
Good service, nice reception, breakfast at a high floor looking the Andes is a must.

10/10 Excellent

Angelica, Sydney

Liked: Staff & service, property conditions & facilities, room comfort
Almost perfect!
It is always great to be back at San Cristobal Tower,However, the dusting was not done properly at our room, we could noticed the build up on edges and timber work. May sound a bit strange this comment but when someone is highly allergic to dust, this it is an issue! Otherwise will be perfect!

10/10 Excellent

Chuicanberra, Canberra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central Location with stunning views
This was our second time there. As usual the hotel lived up to the luxury ambience and service.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the money
A superb hotel. The staff were excellent and the facilities top notch. Very helpful and all of them spoke good English. Close to town and hardly a bad view in the house. The in-house restaurant was very good as well. Highly recommended.

10/10 Excellent

Bruce, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in every way
I've stayed in lots of hotels around the world and this was one of the best!!

10/10 Excellent

Paul, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Free WIFI
You have got to be kidding in this day and age, charging for WIFI makes this good hotel seem very chintzy (cheap). We covered a lot Northern Chile and Argentina, staying at variety of priced hotel some under a 100 USD some much more. This was one of the three pricier properties not one property with the exception of this hotel charged for in room WIFI. Great hotel wonderful staff but it makes the Management of this hotel look gouging and CHEAP! WIFI is free in coffee shops restaurants and bars. Get with the program