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Ola Santiago Providencia, Tapestry Collection by Hilton

4.0 star property
Hotel connected to a shopping center in Providencia with free parking

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Photo gallery for Ola Santiago Providencia, Tapestry Collection by Hilton

Interior detail
Lobby
Exterior
Premium bedding, minibar, in-room safe, laptop workspace
Seasonal outdoor pool, open 10:00 AM to 8:00 PM, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Gym
  • Parking included
  • Housekeeping
The current price is AED 395
AED 395 total
includes taxes & fees
28 Feb - 1 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, laptop workspace

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Rainfall showerhead
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, Accessible (Mobility & Hearing/Roll-In Shower)

Premium bedding, minibar, in-room safe, laptop workspace

Junior Suite, 1 Queen Bed, Accessible (Mobility & Hearing/Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Rainfall showerhead
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Accessible (Hearing)

Premium bedding, minibar, in-room safe, laptop workspace

Room, 2 Double Beds, Accessible (Hearing)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Rainfall showerhead
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Premium bedding, minibar, in-room safe, laptop workspace

Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Rainfall showerhead
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Premium bedding, minibar, in-room safe, laptop workspace

Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Rainfall showerhead
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, minibar, in-room safe, laptop workspace

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Rainfall showerhead
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Novotel Santiago Providencia

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
9.2 out of 10, Wonderful, (771)
The price is AED 395
AED 395 total
includes taxes & fees
28 Feb - 1 Mar
Novotel Santiago Providencia

About the neighborhood

Map
Holanda 307, Santiago

What's nearby

  • Costanera Center - 7 min walk
  • Plaza de Armas - 6 min drive
  • Julio Martinez Pradanos National Stadium - 7 min drive
  • Palacio de la Moneda - 8 min drive
  • San Cristobal Hill - 13 min drive

Getting around

  • Parque Almagro Station - 8 min drive
  • Tobalaba Station - 8 min walk
  • Santiago Intl. Airport (SCL) - 30 min drive

Restaurants

  • ‪Los Canallas - ‬4 min walk
  • ‪Oggi - ‬2 min walk
  • ‪El Honesto Mike - ‬5 min walk
  • ‪Semsem - ‬3 min walk
  • ‪Rishtedar - ‬2 min walk

About this property

Ola Santiago Providencia, Tapestry Collection by Hilton

Upscale hotel near Costanera Center
Located close to San Cristobal Hill and Julio Martinez Pradanos National Stadium, Ola Santiago Providencia, Tapestry Collection by Hilton provides a free daily manager's reception, a terrace, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and a children's pool, with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a TV in the lobby
  • Coffee/tea in the lobby, multilingual staff, and luggage storage
  • Guest reviews say great things about the helpful staff and location
Room features
All 196 rooms boast comforts such as premium bedding and pillow menus, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 49-inch flat-screen TVs with cable channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 20 for adults and USD 20 for children
  • 1 bar
  • Free daily reception
  • Coffee/tea in common area(s)

Restaurants on site

  • UGO BAR&FOOD

Things to do

  • Children's pool
  • Fitness center
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms - 4

Outdoors

  • Garden
  • Outdoor furniture
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Elevator
  • Elevator door width (inches): 55
  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (inches): 40
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 49-inch flat-screen TV
  • Cable channels

Food and drink

  • Minibar

More

  • Free local calls
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 24 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 20 for children
  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 40 (one-way), (up to 18 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 24 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

The seasonal pool will be open from October to March
Pool access available from 10:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 16 years old are not allowed in the swimming pool or fitness facility

Property is also known as

Ugo Hotel
Ola Santiago Providencia, Tapestry Collection by Hilton Hotel
Ola Santiago Providencia, Tapestry Collection by Hilton Santiago

Frequently asked questions

Does Ola Santiago Providencia, Tapestry Collection by Hilton have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 10:00 AM–8:00 PM.

Is Ola Santiago Providencia, Tapestry Collection by Hilton pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Ola Santiago Providencia, Tapestry Collection by Hilton?

Self parking is free at this property.

What time is check-in at Ola Santiago Providencia, Tapestry Collection by Hilton?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Ola Santiago Providencia, Tapestry Collection by Hilton?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Ola Santiago Providencia, Tapestry Collection by Hilton provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 40 per vehicle applies.

Where is Ola Santiago Providencia, Tapestry Collection by Hilton located?

Located in Providencia, this hotel is 0.4 mi (0.6 km) from Costanera Center and 2.7 mi (4.4 km) from San Cristobal Hill. Julio Martinez Pradanos National Stadium and Plaza de Armas are also within 6 mi (10 km). Tobalaba Station is 8 minutes by foot and Los Leones Station is 10 minutes.

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Ola Santiago Providencia, Tapestry Collection by Hilton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 339 out of 475 reviews
Rating 8 - Good. 91 out of 475 reviews
Rating 6 - Okay. 28 out of 475 reviews
Rating 4 - Poor. 9 out of 475 reviews
Rating 2 - Terrible. 8 out of 475 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Dec 2024

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property at an excellent location!
Stayed 2 nights in Oct 2024

10/10 Excellent

Bonnie Jeane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 2 nights in Feb 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near restaurants and excellent staff. Allowed us to extend checkout time upon request. Walkable neighborhood with shopping close by.
Stayed 1 night in Jan 2025

10/10 Excellent

Gale

Liked: Cleanliness, staff & service, property conditions & facilities
Nicely tucked off the street, but within walking distance from everything. The front desk staff was extremely helpful. The waiters at the bar could have been more attentive. Overall it was a great hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

HIROKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as good as I expected. I like all staffs are friendly and kindness. Also there are plenty of food option like cafe, bar, restaurant.
Stayed 3 nights in Dec 2024

10/10 Excellent

Wenlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff there is the best
Stayed 4 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a great area of Santiago. A 5 minute walk to the Costanera Mall, bars, restaurants and the subway. Staff were helpful and friendly. Comfortable bed, good AC and water pressure. The breakfast was standard hotel buffet (not bad but not spectacular either). Would definitely stay there again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff with excellent customer service. The staff are so nice and very happy to help their customers Fantastic first stay at the hotel, will be coming back soon 🙂
Stayed 5 nights in Aug 2024

8/10 Good

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole staff was awesome but Boris hit a home run with bases loaded on the way he make sure to understand and deliver what you want. . When I come back will stay on Ola by far.
Stayed 7 nights in Dec 2024

10/10 Excellent

Maria Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 3 nights in Oct 2024

8/10 Good

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, we found groceries stores and metro stations close by
Stayed 4 nights in Mar 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely property with a big room size and very clean. The front desk staff is very nice and knows all sorts of languages. Like how they had a water filter at the front that was easy for feeling. In a safe and comfortable area of town that is walkable to some restaurants and convenience stores.
Stayed 3 nights in Nov 2024

10/10 Excellent

Darius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this hotel. Aesthetically it’s a 10/10. I loved the art gallery on the first floor. The grounds are clean and well kept. The staff is friendly and everyone spoke English which was a plus. The neighborhood is walkable and super convenient. Highly recommend
Stayed 3 nights in Nov 2024

10/10 Excellent

MARIA CONCEPCION

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, walkable, friendly staff, quick 7 minute walk to Costanera Mall. Special thank you to Victoria at reception for accommodating us with an earlier check in time. We had travelled 24 hours with no sleep and really appreciated the hospitality.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable hotel with extremely helpful friendly staff. The position is great and the breakfast was delicious. Thanks for a great stay
Stayed 3 nights in May 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 3 nights in Sep 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked this property. We were a group of 9 persons arriving late at night very tired and the staff was welcoming and accommodating. Many of the staff are bilingual.
Stayed 3 nights in Oct 2024

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Had good checkin experience, room was nice, they had a crib for my baby
Stayed 1 night in May 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable
Stayed 5 nights in Oct 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Elias at the front desk was ver polite and helpful.
Stayed 7 nights in Jun 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business travel and short stay hotel
Good hotel for business trip. Has 2+ USB outlets for recharging and many AC outlets. Room desk is a bit small , but got some work done.
Stayed 1 night in Aug 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Hilton family jewel.
Just a very comfortable place, well located, free parking and WiFi.
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel. Staff extremely helpful and friendly. Room was comfortable and clean. Great breakfast. Pisco sour— the hest
Stayed 2 nights in May 2024

10/10 Excellent

Silvana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location .. EXCELENTE Breakfast... DELICIOUS Stuff... AMAZING
Stayed 2 nights in Jun 2024