Nueva Lyon Apartments

2.5 star property
Hotel with free valet parking, a short walk to Costanera Center

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December 2024

Photo gallery for Nueva Lyon Apartments

Terrace/patio
Standard Apartment, 1 Double Bed | Living room | Flat-screen TV
Terrace/patio
Concierge desk
Combined shower/tub, deep soaking tub, free toiletries, hair dryer

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
    Gym
  • Parking available
    Parking available
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Kitchen
    Kitchen

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Apartment, 2 Bedrooms, 2 Bathrooms

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Flat-screen TV
2 bedrooms
Deep soaking bathtub
  • 58 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Apartment, 2 Bathrooms, Futon

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Flat-screen TV
2 bedrooms
Deep soaking bathtub
  • 72 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Futon

Standard Studio, 1 Double Bed

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Private bathroom
Deep soaking bathtub
Shower/tub combination
Hair dryer
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Apartment, 1 Double Bed

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the neighborhood

Map
Nueva de Lyon 0170, Providencia, Santiago, 8320000

What's nearby

  • Costanera Center - 7 min walk
  • Clínica Indisa - 11 min walk
  • Medical Center Hospital Worker - 5 min drive
  • Parque Arauco Mall - 6 min drive
  • San Cristobal Hill - 11 min drive

Getting around

  • Los Leones Station - 4 min walk
  • Matta Station - 7 min drive
  • Santiago Intl. Airport (SCL) - 23 min drive

Restaurants

  • ‪Baco - ‬2 min walk
  • ‪Le Bistrot - ‬3 min walk
  • ‪Buganvilia Restaurant & Bar - ‬3 min walk
  • ‪Piso Uno - ‬2 min walk
  • ‪Maniero Pasta e Mare - ‬1 min walk

About this property

Nueva Lyon Apartments

Hotel near Costanera Center
Take advantage of a terrace, dry cleaning/laundry services, and a 24-hour gym at Nueva Lyon Apartments. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free valet parking
  • A roundtrip airport shuttle (surcharge), an elevator, and luggage storage
  • Barbecue grills, concierge services, and smoke-free premises
Room features
All guestrooms at Nueva Lyon Apartments have thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with deep soaking tubs and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, kitchens, and refrigerators

Languages

English, Spanish

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Friday (9 AM - 6 PM) and Saturday - Sunday (9 AM - 2:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 35.00 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted

Property is also known as

Nueva Lyon Apartments Apartment Santiago
Nueva Lyon Apartments Apartment
Nueva Lyon Apartments Santiago
Nueva Lyon Apartments tiago
Nueva Lyon Apartments Hotel
Nueva Lyon Apartments Santiago
Nueva Lyon Apartments Hotel Santiago

Frequently asked questions

Does Nueva Lyon Apartments have a pool?

Yes, this property has an outdoor pool.

Is Nueva Lyon Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at Nueva Lyon Apartments?

Valet parking is free at this property.

What time is check-in at Nueva Lyon Apartments?

Check-in start time: 2 PM; Check-in end time: 6 PM. Late check-in is available during limited hours.

What time is check-out at Nueva Lyon Apartments?

Check-out is at noon.

Does Nueva Lyon Apartments provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 35.00 per vehicle applies.

Where is Nueva Lyon Apartments located?

Located in Providencia, this hotel is within a 10-minute walk of Vivo Panorámico and Costanera Center. Sculpture Park and Gran Torre Santiago are also within 10 minutes. Los Leones Station is only a 4-minute walk and Pedro de Valdivia Station is 10 minutes.

Nueva Lyon Apartments Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 37 out of 92 reviews" "
Rating 8 - Good. 38 out of 92 reviews" "
Rating 6 - Okay. 10 out of 92 reviews" "
Rating 4 - Poor. 3 out of 92 reviews" "
Rating 2 - Terrible. 4 out of 92 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Willi

Good value and location for the $$ .
Good value for money....but , lots of street noise , very hot rooms due to intense sunshine , a/c only in bedroom not living room . But very nice area for shopping and many great restaurants and sandwitch shops all around . The big Jumbo super store is 10 min. walk as is the Lion metro underground stop .
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveler

Traveled with family
Very noisy street noise all night really bad in early morning.
Stayed 3 nights in Aug 2019

8/10 Good

Fiona

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great city, fine place to stay
We loved the city and the neighborhood. The apartment was fine but a little shoddy - the doorknob came off in our hands when we entered!
Stayed 2 nights in Feb 2019

6/10 Okay

Thrudur

Liked: Cleanliness, room comfort
Disliked: Staff & service
Lacks professionalism
Apartment was fine. Had everything we needed. The neighbourhood is grest too and really close to the metro. Downsides were that we struggled to get checked in as staff couldn't hear us knocking door and buzzing the buzzer as it sounded like there was a party in the office. A lot of noise from hallway anytime someone passed. Also asked them to organize transport to airport but it never showed up. Guys downstairs at reception (not linked to hotel) can do this for you more successfully.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2019

6/10 Okay

Andrew

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Ok stay, room for improvement
Nice roof top pool area, the hotel is an apartment block with local residence in. The condition of the apartment was average. The sliding door had a massive crack down and the lounge area and bed was not the most comfortable. It provided all kitchen applicances. The reception do not speak English so it is difficult to ask for help if you do not speak Spanish. You are about a 25min walk from the main area, the area it is located is fine. Average stay, could do with an upgrade and improvements, the roof top pool is the best thing about it
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Roof top pool was great and the service was exceptional. Near by restaurants are really good.
Stayed 2 nights in Dec 2018

8/10 Good

bill, reno nv usa

Liked: Staff & service
Close to everything
The closeness does come with the price of noise however. Small, comfortable locale. All the basics.
Stayed 8 nights in Mar 2018

4/10 Poor

Mirko

Business traveler
Disliked: Cleanliness, property conditions & facilities
Non sono mai riuscito a mettermi in contatto con l'assistenza, in 5 giorni non hanno mai pulito la camera. Nel bagno, l'acqua fa molta fatica a scendere per le tubature. Le condizioni generali dell'appartamento sono molto scarse. Delusione totale.
Stayed 5 nights in Sep 2021

8/10 Good

Cristian

Liked: Cleanliness, room comfort
Falta mejorar el servicio
Quisimos contactarnos para ver el tema de ingreso y estacionamiento, pero no obtuvimos respuesta. Al final tuvimos que ir a la recepción del edificio y consultar al conserje. De principio, no teníamos estacionamiento (siendo que en la publicación decía que si incluía estacionamiento), aunque luego de hablar con el conserje, accedió a facilitarnos el número 31. En cuanto al departamento, estaba limpio, pero la cantidad de frazadas no era acorde a la época estival, por lo que pasamos frío.
Stayed 2 nights in Aug 2021

2/10 Terrible

Lizbeth

Disliked: Cleanliness, room comfort
Muy mal, realice la reservación con 3 días de anticipación y me hicieron esperar más de 40 minutos para llamarme y decirme Q hotel.com no realizó la. Reserva con hotel. Fatal, llame para hacer el. Reclamo y llevo esperando una semana para Q me devuelvan el dinero.
Stayed 2 nights in Aug 2021

8/10 Good

OLIVIER

Business traveler
Liked: Cleanliness, staff & service
Bien situé et pratique
Logement fonctionnel et globalement bien situé. Les installations sont un peu délabrées (porte qui ne ferme pas, robinet détérioré, ventilation perfectible) et les ustensiles pour la cuisine trop peu nombreux. Ménage et vaisselle sont faits chaque jour. La terrasse et la piscine sont un plus et offre une très belle vue.
Stayed 13 nights in Feb 2020

10/10 Excellent

Aranza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Elizabeth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cômodo e agradável
Me hospedo sempre nesse flat. A localização é otima, segura, próxima do metrô, Shopping Costanera, bares e muito restaurantes. Perfeito para caminhar e fazer tudo à pé.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
La única crítica que tengo es que no había cortinas Blackout, era imposible dormir con la luz que entraba, el personal muy amable, la pileta es muy linda, el departamento chico pero cómodo, quizá le falta algo de mantenimiento pero relación precio calidad está OK!. Muy buena ubicación!
Stayed 8 nights in Dec 2019

8/10 Good

Yasmely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calidad
Me senti bien comoda, tenia todo lo necesario
Stayed 1 night in Dec 2019

8/10 Good

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Objetivo cumplidos
El lugar esta bien ubicado, y es tranquilo el sector, esta cerca del metro y de varios restaurantes
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with family and small children, Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
マンションの一室をホテルの部屋にしています。なので隣室はマンション住民と言ったケースもザラです。また、検索すると同場所で異なるホテル名が候補に挙がるのは、違うオーナーが同一建物内の部屋をホテルとして提供しているからです。3週間×2回を同僚と予約して判明しました。基本はマンションなのでフロントはなく、1階玄関に管理人がいます。そこはマンションの管理人なので、宿泊しての不具合などは、直接に宿泊者がオーナーと連絡を取ります。 今回、到着便が早朝だったので前日から予約していたが、オーナーが常駐しておず2時間ほど待たされた。 キッチンや食器完備なので長期滞在向き。掃除は日曜以外の毎日入るが、タオル交換は2日に1回のみ。 ちなみにチェックアウトは鍵を部屋に残して退出すればーOKです。(オートロックです)
Stayed 20 nights in Aug 2019

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo apartamento
O apartamento de dois quartos é super espaçoso. E possui dois banheiros também. Muito confortável, limpo e super bem localizado. Só sentimos falta de uma cafeteira. Possui todos os aparelhos necessarios. A recepção é super simpatica e o administrador também. Tivemos um problema com um disjuntor que foi rapidamente solucionado. O apart possui uma área ótima na cobertura. Adoramos@
Stayed 3 nights in Nov 2019

10/10 Excellent

Marcelo Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación y servicio.
Stayed 1 night in Nov 2019

10/10 Excellent

raissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa localização, custo-benefício ótimo e muito bom p atendimento.
Stayed 6 nights in Oct 2019

10/10 Excellent

Edna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cómodo y limpio, buena elección. Fui solamente por un día pero tenía lo indispensable si vas a estar más que un día en la ciudad, además de que esta muy bien ubicado.
Stayed 1 night in Oct 2019