My husband and I spent our first two nights in Santiago at Hotel Las Hortensias. We loved the hotel's Georgian architecture, charming and funky lobby/sitting room, excellent central location on Providencia's quiet, tree-lined streets, and pretty breakfast room, fronting onto a small courtyard. Staff spoke little English, but were very helpful -- assisting us with the room safe on our first night, and providing a corkscrew for wine and lovely jazz for ambience for our hotel sitting room picnic on night two. The only shortcoming was the room itself, which was much smaller than expected; on carpeted rather than hardwood floors (contrary to website pictures); and with both bedding and the room itself not looking particularly clean. We hope the hotel will consider making a couple of small adjustments -- as, with hardwood or laminate floors, and more attention to bed linen and room cleanliness, this would be a true gem in Santiago for travellers concerned with both character and budget.