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Hotel Ismael

3.5 star property
Santiago hotel in Downtown Santiago with a 24-hour business center and a 24-hour front desk

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Ismael

Outdoor pool
Outdoor pool
Garden
Staircase
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
The price is AED 458
AED 458 total
includes taxes & fees
5 Feb - 6 Feb

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, soundproofing

Junior Suite

Highlights

Balcony
Soundproofed
Air conditioning
TV
Private bathroom
Hair dryer
Bathrobes
Minibar
  • 41 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, soundproofing

Superior Double Room

Highlights

Balcony
Soundproofed
Air conditioning
TV
Private bathroom
Hair dryer
Bathrobes
Minibar
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room

Minibar, in-room safe, desk, soundproofing

Standard Double Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Private bathroom
Hair dryer
Bathrobes
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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Front of property

Hotel Cumbres Lastarria

Pool
Breakfast included
Spa
Parking included
9.6 out of 10, Exceptional, (724)
The price is AED 497
AED 497 total
includes taxes & fees
17 Feb - 18 Feb
Hotel Cumbres Lastarria

About the neighborhood

Map
Ismael Valdes Vergara 312, Santiago, Region Metropolitana, 8320000

What's nearby

  • Lastarria District - 3 min walk
  • Santa Lucia Hill - 8 min walk
  • Plaza de Armas - 11 min walk
  • Palacio de la Moneda - 3 min drive
  • Medical Center Hospital Worker - 3 min drive

Getting around

  • Parque Almagro Station - 4 min drive
  • Bellas Artes Station - 4 min walk
  • Santiago Intl. Airport (SCL) - 15 min drive

Restaurants

  • ‪Liguria - ‬2 min walk
  • ‪Bocanariz - ‬3 min walk
  • ‪Holy Moly - ‬2 min walk
  • ‪Mulato - ‬3 min walk
  • ‪Emporio La Rosa - ‬2 min walk

About this property

Hotel Ismael

Hotel near Costanera Center
A poolside bar, a terrace, and a coffee shop/cafe are just a few of the amenities provided at Hotel Ismael. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a library.
Other perks at this hotel include:
  • An outdoor pool
  • A roundtrip airport shuttle (surcharge), a reception hall, and concierge services
  • A front-desk safe, tour/ticket assistance, and a 24-hour front desk
  • Free newspapers, an elevator, and 1 meeting room
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel Ismael offer thoughtful touches such as air conditioning and bathrobes, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Balconies, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options
  • Offsite parking for USD 15 per night; discounts available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 55 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: USD 15 per night (33 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

Hotel 312
Hotel Ismael 312
Hotel Ismael 312 Santiago
Ismael 312
Ismael 312 Santiago
Hotel Ismael Santiago
Ismael Santiago
Hotel Ismael Hotel
Hotel Ismael Santiago
Hotel Ismael Hotel Santiago

Frequently asked questions

Does Hotel Ismael have a pool?

Yes, this property has an outdoor pool.

Is Hotel Ismael pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Ismael?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Ismael?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Ismael provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 55 per vehicle applies.

Where is Hotel Ismael located?

Located in Downtown Santiago, this hotel is steps from Forest Park and 2.7 mi (4.3 km) from Costanera Center. Lastarria District and National Museum of Fine Arts are also within 10 minutes. Bellas Artes Station is only a 4-minute walk and Catholic University Station is 8 minutes.

Hotel Ismael Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 220 out of 326 reviews" "
Rating 8 - Good. 86 out of 326 reviews" "
Rating 6 - Okay. 10 out of 326 reviews" "
Rating 4 - Poor. 6 out of 326 reviews" "
Rating 2 - Terrible. 4 out of 326 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Great location… very easy to walk all over g th he main tourist areas of Santiago Staff was so accommodating and friendly and helpful Would highly recommend it to everyone
Stayed 3 nights in Jan 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great locations. Great staff. Highly recommended
Stayed 4 nights in Jan 2025

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. The room was comfortable. Breakfast was excellent. Convenient to many attractions. I would recommend.
Stayed 2 nights in Jan 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Larisa, santa clara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, nice and friendly people, good breakfast, clean and quiet. The bottle of wine and little swimming pool was another bonus
Stayed 1 night in Dec 2024

10/10 Excellent

diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great hotel and perfect location
Stayed 2 nights in Dec 2024

10/10 Excellent

Trevor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great boutique hotel in a central location. Listeria is a very safe area across and the hotel is well located directly across from Parque Forestal.
Stayed 1 night in Nov 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Muy atento el personal
Stayed 1 night in Sep 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel in a great historic neighborhood with amazing staff! Fantastic fresh breakfast buffet. Nice park across the street and easy walking distance to musuems, parks, and plenty of PIZZA! Dont forget to try Verace Pizza around the corner and say hello to Aldo!
Stayed 3 nights in Mar 2024

6/10 Okay

Denise

Traveled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Our carpet and bathroom floor were not cleaned the whole time we were there (3 nights). Also the used coffee cups and bathroom glass were never replaced. The French balcony door wouldn’t totally close so lots of noise at night (we were facing the front). And the air conditioner went out and was never properly fixed
Stayed 3 nights in Mar 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Arthur

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for four nights two months ago at the start of our winter escape to summer and we returned for a night before our flight home. We were greeted like old friends and, once again, enjoyed the rooftop terrace, the great breakfast and the lovely surroundings, touring several nearby sights that we particularly enjoyed or missed the last time. The staff is terrific and we will certainly return.
Stayed 1 night in Mar 2024

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, superb service with friendly staff, good breakfast, clean and comfortable room.
Stayed 4 nights in Jan 2024

8/10 Good

Cornelius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
one of two elevators not working the entire time of my stay,
Stayed 7 nights in Jan 2024

10/10 Excellent

J R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Ismael : Santiago’s most walkable location
Staff were extremely helpful especially at the front desk, in the dining area and the night management staff . The location of this hotel to the sites, restaurants and park was amazing. Recommended highly with location for scenic walking in every direction.
Stayed 1 night in Jan 2024

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff convenient for hop bus. English speaking staff. Looked after all our needs.
Stayed 2 nights in Jan 2024

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great desk staff location was excellent, safe neighborhood.
Stayed 1 night in Jan 2024

10/10 Excellent

katharine

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

2/10 Terrible

Roslyn

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was helpful, but couldn't fix the air conditioning
Stayed 4 nights in Jan 2024

10/10 Excellent

David

Stayed 1 night in Jan 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Elena, Jupiter

Stayed 3 nights in Dec 2023

4/10 Poor

David

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The black painted walls are depressing. The carpets are old and filthy. The beds are good. The front desk service was uncertain with regard to whether I paid ahead of time or not.