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Acero Apartment

Apartment in Santiago with a fitness center and a 24-hour front desk

Photo gallery for Acero Apartment

Outdoor pool
Reception
Apartment, 1 Bedroom | 1 bedroom, rollaway beds, free WiFi
Apartment, 1 Bedroom | Private kitchen | Microwave, cookware/dishes/utensils
Apartment, 1 Bedroom | 1 bedroom, rollaway beds, free WiFi

Reviews

8.2 out of 10
Very good

Entire apartment

1 bedroom1 bathroomSleeps 329 sq m

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Kitchen
  • Outdoor Space
  • Laundry

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Acero Apartment

Apartment in Santiago with a fitness center and a 24-hour front desk
Along with an outdoor pool, this smoke-free apartment building has a fitness center and concierge services. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. The apartment features a kitchen, free WiFi, and a TV.
This apartment offers 12 accommodations. Accommodations at this 3-star apartment have kitchens with cookware/dishes/utensils.

Bathrooms include shower/tub combinations. This Santiago apartment provides complimentary wireless Internet access.

Recreational amenities at the apartment include an outdoor pool and a fitness center.

Languages

English, Portuguese, Spanish

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Limited onsite parking
  • Height restrictions apply for onsite parking

Kitchen

  • Microwave (on request)
  • Cookware/dishes/utensils

Bedrooms

  • 1 bedroom
  • Rollaway/extra beds: USD 5.00 per day

Bathrooms

  • 1 bathroom
  • Shower/tub combination
  • Towels provided

Entertainment

  • 32-inch TV

Outdoor areas

  • Terrace
  • Garden

Laundry

  • Laundry facilities

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • 24-hour front desk

Location highlights

  • Near a metro station

Things to do

  • Fitness center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 12 rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 5.00 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 15 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)
  • Rollaway bed fee: USD 5.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Acero Apartment Santiago
Acero Apartment
Acero Santiago
Acero Apartment Santiago
Acero Apartment Apartment
Acero Apartment Apartment Santiago

About the neighborhood

Map
San Francisco 335, Santiago, Region Metropolitana, 8330252

What's nearby

  • Santa Lucia Hill - 13 min walk
  • Palacio de la Moneda - 15 min walk
  • Plaza de Armas - 17 min walk
  • Santiago Town Square - 20 min walk
  • Medical Center Hospital Worker - 2 min drive

Getting around

  • Parque Almagro Station - 6 min walk
  • University of Chile Station - 11 min walk
  • Santiago Intl. Airport (SCL) - 21 min drive

Restaurants

  • ‪Pollo Chang - Babolti - ‬5 min walk
  • ‪Santa Barra - ‬4 min walk
  • ‪Oceanikasushi - ‬4 min walk
  • ‪Sin Sin Fung - ‬4 min walk
  • ‪Domino's Pizza - ‬2 min walk

Frequently asked questions

Does Acero Apartment have a pool?

Yes, this property has an outdoor pool.

Is Acero Apartment pet-friendly?

No, pets are not allowed at this property.

How much is parking at Acero Apartment?

Limited spots are available.

What time is check-in at Acero Apartment?

Check-in start time: 2 PM; Check-in end time: anytime. Early check-in is available for a fee of USD 15 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Acero Apartment?

Check-out is at 11 AM. Late check-out is available for USD 20 (subject to availability).

Where is Acero Apartment located?

Located in Downtown Santiago, this apartment building is within a 15-minute walk of Barrio París-Londres and Santa Lucia Hill. Palacio de la Moneda and Plaza de Armas are also within 1 mi (2 km). Parque Almagro Station is 6 minutes by foot and University of Chile Station is 11 minutes.

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Acero Apartment Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 66 out of 148 reviews
Rating 8 - Good. 47 out of 148 reviews
Rating 6 - Okay. 21 out of 148 reviews
Rating 4 - Poor. 9 out of 148 reviews
Rating 2 - Terrible. 5 out of 148 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Rolando

Disliked: Room comfort, communication
Terrible servicio, no hay comunicacion
Terrible, hice la reserva por emergencia, nunca pude comunicarme con nadie del apart hotel, cuando llegue al lugar me indicaron que no podian pasarme ninguna llave porque nadie les habia indicado nada, llame infinitas veces y no me contestaron para darme una solucion, tuve que buscar otro hotel casi en el toque de queda
Stayed 1 night in Dec 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Pesimo servicio si ya no esta funcionando ese establecimiento deberian eliminarlo de sus paginas
Stayed 1 night in Nov 2020

10/10 Excellent

jose l.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2020

4/10 Poor

Stéphane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Décevant
Appartement pas propre, communication très difficile avec propriétaire. Piscine sale, et fermée un autre jour. Seul point positif très central.
Stayed 1 night in Dec 2019

2/10 Terrible

Philippe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appartement sale à notre arrivée et infesté de cafards. Nous avons informé le propriétaire que nous n'avons jamais pu rencontrer. Nous communiquons par whatsap et quand nous essayons une conversation directe il ne répond pas donc pas moyen de parler avec lui. Le premier jour il s'est juste permis d'envoyer, en notre absence, une personne pour changer le linge de lit qui était couvert des taches et asperger l'appartement de produit insecticide anti cafards, bonjour l'odeur en rentrant !!! Nous n'avons pas réussi à obtenir le changement d'appartement car soit il nous contacte toujours quand nous sommes absents soit il ne répond pas à nos appels. Pour couronner le tout, il s'est permis de prélever sur notre carte de crédit le montant de la location alors qu'il était convenu que nous paierons sur place en monnaie locale ou dollars. Nous n'avons pas de justificatifs ni détail de la somme prélevée et ignorons à quoi elle correspond, nous lui avons demandé, pas de réponse. Innocemment nous espérions une visite de la part du propriétaire et une remise sur le prix en raison du désagrément car nous avons du " partager" notre appartement avec saleté, Cafards et installations en mauvais état sans que jamais personne ait fait un etat des lieux pour le constater et sans avoir obtenu satisfaction. L'ensemble est plus que déplorable. Le deuxième jour il prétendait envoyer les amis avec qui nous voyageons dans un autre établissement deux rues plus loin pour louer leur appartement à personne
Stayed 2 nights in Dec 2019

8/10 Good

kent

Liked: Cleanliness, property conditions & facilities, room comfort
Nice stay even with riots outside the door
The hotel(apartment) is located in the center of Santiago. We visited in a period of protests and tasted the real life of Chileans ( teargas, riots, burning barricades, and the joy of celebration after presidents speach of defeat).as for the apartments themselves- everything you need to stay! The owner was very kind, and answered promptly when we asked, providing assistance ( in choosing excursions, in finding a rental car). Santiago - thank you we had a great time in a time of troubles!
Stayed 4 nights in Nov 2019

8/10 Good

PEDRO

Liked: Cleanliness, staff & service, property conditions & facilities
Bueno pero deben mejorar mas
Bien pero la localización en mi caso me resultó difícil acceso, los pro buena atención y limpieza los contra colchón un poco duro y almohadas viejas en buena condición pero un poco manchadas el hervidor y tostador de pan con poco mantenimiento y sucios con sarro del agua y pan viejo tostado
Stayed 2 nights in Oct 2019

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O apartamento é excelente! Como o da foto, super limpo, localização ótima. Consegui fazer a maioria das coisas a pé, ou de metro, que era super perto! Tem mercadinho, padaria bem do lado. Wi-fi funcionando super bem, e água quente também. Recomendo e voltaria a me hospedar lá.
Stayed 1 night in Sep 2019

8/10 Good

wagner jose

Liked: Cleanliness, property conditions & facilities, room comfort
Super Recomendo, Confortável, Limpo e Wi-Fi Top!!!
O ApartHotel é otimo, Limpo, Organizado, Cama boa e cheirosa, muitas cobertas, TV com Netflix, Wi-Fi super bom, cozinha bem organizada com eletrosdomésticos e utensílios, banheiro grande, secador, varal e banheira (que não usei porque NÃO tinha tampa do ralo pedi na recepão e não fui atendido) em resumo, muito bom local. TIVE UM PROBLEMA COM PAGAMENTO QUE COBROU NO CARTÃO, ONDE GOSTARIA DE PAGAR EM EFETIVO (acabei pagando as taxas absurdas do cartão) Reclamei e INFELIZMENTE ficou por assim, paguei e pronto!
Stayed 4 nights in Aug 2019

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Annaly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Thamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Igual al anuncio
Muy bueno, todo ordenado. Nada que decir, es igual a la descripción del anuncio
Stayed 1 night in May 2019

8/10 Good

Katerina

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Jättefin lägenhet med bra läge
Fin och fräsch lägenhet med allt som låg nära huvudgatan och en supermarket bara runt hörnet. Superbra. Personalen i receptionen är inte de som har hand om lägenheten du hyr utan det är en reception för ett lägenhetskomplex där inte alla lägenheter tillhör acero apartment vad jag förstod det som. De pratar bara spanska och tar inte betalt eller ansvarar. Vissa av dem är trevliga andra ganska otrevliga. De trevliga var väldigt behjälpliga men funkade bara för att jag talar spanska. Kommer en kille och vill ha betalt han knackar på dörren och det är han som ansvarar för din bokning. Stort minus är att poolen aldrig är öppen! Tips! ta hissen till 21 våningen, gå till trapporna och gå upp på taket och se solnedgången. Akta bara så inte dörren stänger sig så man blir utelåst. Tips 2, i en av lådorna i köket fanns kartor över staden. Vi märkte detta sista dagen. Tips 3 om jag inte minns fel står det inte acero apartment på huset utan kola efter gatunumret. Förvänta dig inte svar från kontaktpersonen på en gång man får whatsapp nummer men extremt långsam på att svara.
Stayed 4 nights in Apr 2019

8/10 Good

Simone Firmino Soares

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom
No geral foi boa, aconteceu uma coisa muito chata, enquanto não estávamos no quarto, o anfitrião entrou no quarto e trocou uma cama de solteiro por um sofá, nossas coisas estavam todas em cima desta cama, ele tirou tudo e passou para este sofá, eu questionei e foi dito que não precisávamos... Achei invasivo demais e desrespeitoso, havia pertences íntimos expostos na cama, poderia pelo menos aguardar nosso retorno. A entrada no quarto era por codigo.
Stayed 2 nights in Mar 2019

8/10 Good

Jose Carlos

Liked: Staff & service, property conditions & facilities, room comfort
Equanto a estadia tudo ok. Sentir falta de mais utensílio de cozinha tipo; panelas. Tinha apenas uma.
Stayed 2 nights in Mar 2019

8/10 Good

Maria Teresa

Liked: Cleanliness, property conditions & facilities, room comfort
Recomendable
En cuanto servicio no puse excelente porque en el anuncio dice que cuenta con aire acondicionado y solo tiene ventiladores. También aclaro que ese día refresco la noche por lo que no tuvimos inconvenientes
Stayed 1 night in Feb 2019

10/10 Excellent

cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cómodo y lindo departamento
Muy cercano al centro y comida
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and accommodated our slightly early arrival
Stayed 1 night in Jan 2019

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Mariane

Liked: Cleanliness, room comfort
Fine
I was only passing by Chile after coming back from Australia to Brazil, so it was a very short staying only for two nights. I am used to pay by credit card with in the site and had never to worry about payment in person at any place, so this rules about payment were not fine for me (although I was advised by email before the cancelation date). There is no service, neither reception (also pre advised) but he concierge help was fine. All apartments are non smoking, but they allow smoking at the balcony, what was terrible for me and my allergies. There isn´t air conditioner at the apartment only a heate, which was very needed in a 3° night. Summing up it was fine for the purpose and price.
Stayed 2 nights in Aug 2018

8/10 Good

Taís

Liked: Cleanliness, property conditions & facilities, room comfort
Bom apartamento.
Boa localização, apartamento agradável mas no último dia os elevadores não funcionaram. Precisamos descer oito andares de escada com malas .
Stayed 4 nights in Jun 2018

10/10 Excellent

RP, San Fransisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property close to Centro by foot
The property is in the central location (Aveneda) and 15 minute drive to the tallest building in Latin America. It's comfortable for the location and price.
Stayed 1 night in Jun 2018

6/10 Okay

Pei-Hua

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Agradable lugar con detalles
Es un departmento bastatante comodo y en un sector tranquilo, bastante acogedor, estuve dos noches pero los ubicoa detalles que tenía es que hay cucarachas, el primer dia vi 3 y ya el segundo día como 10 y algunas bastantes grandes, por otro lado la ropa de cama se veía bastante usada, fuera todo estaba muy bien
Stayed 2 nights in Jun 2018