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Acero Apartment

Apartment with kitchen, near Santa Lucia Hill

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Outdoor pool
Apartment, 1 Bedroom | Private kitchen | Microwave, cookware/dishes/utensils
Apartment, 1 Bedroom | 1 bedroom, rollaway beds, free WiFi
Reception
Apartment, 1 Bedroom | 1 bedroom, rollaway beds, free WiFi

Reviews

8.2 out of 10
Very good

Entire apartment

1 bedroom1 bathroomSleeps 329 sq m

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Kitchen
  • Outdoor Space
  • Laundry

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Acero Apartment

Apartment with kitchen, near Santa Lucia Hill
Along with an outdoor pool, this smoke-free apartment building has a fitness center and concierge services. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. The apartment features a kitchen, free WiFi, and a TV.
This apartment offers 12 accommodations. Accommodations at this 3-star apartment have kitchens with cookware/dishes/utensils.

Bathrooms include shower/tub combinations. This Santiago apartment provides complimentary wireless Internet access.

Recreational amenities at the apartment include an outdoor pool and a fitness center.

Languages

English, Portuguese, Spanish

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Limited onsite parking
  • Height restrictions apply for onsite parking

Kitchen

  • Microwave (on request)
  • Cookware/dishes/utensils

Bedrooms

  • 1 bedroom
  • Rollaway/extra beds: USD 5.00 per day

Bathrooms

  • 1 bathroom
  • Shower/tub combination
  • Towels provided

Entertainment

  • 32-inch TV

Outdoor areas

  • Terrace
  • Garden

Laundry

  • Laundry facilities

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • 24-hour front desk

Location highlights

  • Near a metro station

Things to do

  • Fitness center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 12 rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 5.00 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 15 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)
  • Rollaway bed fee: USD 5.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Acero Apartment Santiago
Acero Apartment
Acero Santiago
Acero Apartment Santiago
Acero Apartment Apartment
Acero Apartment Apartment Santiago

About the neighborhood

Map
San Francisco 335, Santiago, Region Metropolitana, 8330252

What's nearby

  • Santa Lucia Hill - 13 min walk
  • Palacio de la Moneda - 15 min walk
  • Plaza de Armas - 17 min walk
  • Santiago Town Square - 20 min walk
  • Medical Center Hospital Worker - 2 min drive

Getting around

  • Parque Almagro Station - 6 min walk
  • University of Chile Station - 11 min walk
  • Santiago Intl. Airport (SCL) - 21 min drive

Restaurants

  • ‪Pollo Chang - Babolti - ‬5 min walk
  • ‪Santa Barra - ‬4 min walk
  • ‪Oceanikasushi - ‬4 min walk
  • ‪Sin Sin Fung - ‬4 min walk
  • ‪Domino's Pizza - ‬2 min walk

Frequently asked questions

Does Acero Apartment have a pool?

Yes, this property has an outdoor pool.

Is Acero Apartment pet-friendly?

No, pets are not allowed at this property.

How much is parking at Acero Apartment?

Limited spots are available.

What time is check-in at Acero Apartment?

Check-in start time: 2 PM; Check-in end time: anytime. Early check-in is available for a fee of USD 15 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Acero Apartment?

Check-out is at 11 AM. Late check-out is available for USD 20 (subject to availability).

Where is Acero Apartment located?

Located in Downtown Santiago, this apartment building is within a 15-minute walk of Barrio París-Londres and Santa Lucia Hill. Palacio de la Moneda and Plaza de Armas are also within 1 mi (2 km). Parque Almagro Station is 6 minutes by foot and University of Chile Station is 11 minutes.

Acero Apartment Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 66 out of 148 reviews" "
Rating 8 - Good. 47 out of 148 reviews" "
Rating 6 - Okay. 21 out of 148 reviews" "
Rating 4 - Poor. 9 out of 148 reviews" "
Rating 2 - Terrible. 5 out of 148 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and accommodated our slightly early arrival
Stayed 1 night in Jan 2019

10/10 Excellent

RP, San Fransisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property close to Centro by foot
The property is in the central location (Aveneda) and 15 minute drive to the tallest building in Latin America. It's comfortable for the location and price.
Stayed 1 night in Jun 2018

6/10 Okay

Pei-Hua

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Jun 2018

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The apartment itself was clean. Only thing lacking is heat but they gave us a space heater which was quite effective. A couple of things to watch out for though: 1. the guy at the front desk when we checked in does not speak English and was also not very nice when we tried to check in at 11 am - he kept insisting we come back at 2 pm even though our room turned out to be available 2. the check in process was pretty shady - the confirmation email Acero sends clearly stated that foreigners staying less than 60 days did not need to pay 19% VAT and foreigners who paid in foreign currency did not need to pay the VAT. However, when we checked in, we were told that 1) the email was wrong and that even if staying less than 60 days, we still needed to pay the VAT (we were only staying for one night), 2) that they would only take foreign cash because apparently their credit card machine only does Chilean currency, and 3) he entered an inflated exchange rate when doing the calculations (638 Chilean pesos per USD instead of the official rate of 628 Chilean pesos per USD at the time). Our original quoted rate of $48 all of a sudden ballooned into $57 for the night
Stayed 1 night in May 2018

10/10 Excellent

Jimena, Córdoba, Argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and stylish, very convenient
Perfect place for a getaway to Santiago. Clean, modern, very complete.
Stayed 2 nights in Apr 2018

10/10 Excellent

NHON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment hotel in Santiago
This apartment is centrally located with shops and restaurants nearby and about 15 minutes walking from the metro. The room is very clean and in great condition. I highly recommend this apartment hotel to anyone who wishes to have a great vacation in Chile.

10/10 Excellent

NHON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Apartment Hotel in Santiago, Chile
Acero Apartment is centrally located with shops and restaurants nearby. It takes about 15 minutes to walk from Acero Apartment to the Metro. The room is clean, spacious, comfortable and quiet. I definitely will come back to this apartment.
Stayed 1 night in Mar 2018

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very centrally located
The place is centrally located. The neighborhood isn't the prettiest but felt very safe. Great little local bakery next door and other stores where you can get anything you need. The place was very clean. The bathroom needs some regrouting around the tub.
Stayed 3 nights in Nov 2017

6/10 Okay

frank, canada

Disliked: Staff & service
Nice place but....
Accomodations were good, clean (a bit of mold in shower). Pool was closed on arrival, sent a message to Acero, no response. When it came time to pay, they were charging 19% tax. I told them foreigners don't pay the tax but they said that the credit company charges it so i would have to pay unless i paid cash.i refused and they lowered the amount with no tax. Also, they had an inflated exchange rate...be careful! Too bad since it's a decent apt.
Stayed 2 nights in Nov 2017

8/10 Good

GG, PANAMA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortable, Close to City Center,
Confortable, Close to City Center, Staff available to answer questions, Fast Internet Available.
Stayed 6 nights in Oct 2017

10/10 Excellent

luandgav, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location
very comfy apartments

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment, very comfortable and affordable
We had a great experience in this apartment. It is not really a hotel, there is no room service, but we already knew that. It's an apartment all for yourself, with all the necessary accommodations, nice bed, good appliances. The apartment is well located a few blocks from the center of Santiago. There's a parking space in case you rent a car or for any friend or family visiting. I loved my stay there.

8/10 Good

Richard , Atlanta Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice apartment
Nice Apartments In a good location shopping mall grocery stores and restaurants walking distance.The hotel was very clean and maintenance were kept up on it very good.Only problem I had was with the manager he was not professional.

8/10 Good

David

Liked: Property conditions & facilities
Disliked: Cleanliness
Could be great
Nice modern apartment, but is badly in need of deep clean. Unfortunately no cooking basics provided like oil, salt or pepper. The bed wasn't the most comfortable, but it was OK. Swimming pool area nice. We found a cheaper apartment around the corner which we preferred, but it was smaller inside. Quite close to city centre, but not a lot in the immediate area.

6/10 Okay

Verified traveler

Liked: Room comfort
Ok for the price
The location is walking distance from public transportation - there are apartments closer to the main blvd for the same price. The place was comfortable. Clean towels were provided and the TV, internet, cable were decent. Communication with owner was ok - they were attentive but not overly friendly. The fridge was tiny, and the kitchen had low quality and basic supplies - it seemed like the bare minimum was spent. We had a complaint about the water boiler, and the owner brought us a different one the next day. Not dirty, but not particularly clean, the carpets seemed a dingy, but the bathroom was clean. Overall, for the price, not horrible. We visit Santiago frequently and this was our impression

8/10 Good

Kai Nee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great downtown stay
Good stay in downtown Santiago, it's located about a 15 minute walk from downtown center the apartment is in walking distance to stores and restaurants. Rooms were decent in size with big comfy beds and had adequate amenities. If you need a parking spot contact the owner and you get to park in the underground garage.

10/10 Excellent

Lauren, Leeds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great Apartment
A fantastic apartment 15mins walk from Plaza De Armas

6/10 Okay

Ah Chot, Tasmania Australia

Liked: Cleanliness, property conditions & facilities
Santiago experience
We had a pleasant stay here. Coming from Australia without Spanish background, it is awesomely difficult to communicate with the receptionists who can't speak any English. Have to contact the owner direct by phone to sort out problem. Even though a jug is provided but it would be nice if tea and coffee are provided

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Clean, Central comfortable, good value. Kitchen ok
10 minute walk to the central part easy access to the metro. Booking in is a problem as the apartments have no one on duty at reception so they have to call and you have to wait. Payment was easy as the manager comes round when you check out. Often long wait for lift and no left luggage option. This place is a very good base for a stay in Santiago.

8/10 Good

Hadi, Washington DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Apartment

10/10 Excellent

Jonathan, Vancouver, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice condo-apartment in central Santiago
Very nice apartment. Very cozy. Very friendly and helpful owner. Highly recommended

2/10 Terrible

David, Ottawa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad hotel in Santiago, chile
bed is ok, wifi is OK, room not clean at all. No AC in the room

10/10 Excellent

Chris, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice condo 7th floor near downtown
Well located near centro. We stayed 16 nights. Nice swimming pool on last floor. No great view. A couple of nights were noisy because of some parties 2 levels above us. No AC but a fan is available.

8/10 Good

Gabrielle, Whangarei, NZ

Liked: Property conditions & facilities
Disliked: Staff & service
Great value for the traveller on a budget
My husband and I stayed at the Acero Apartments for 4 nights on our way to visit family in Brazil. We were very happy with our accommodation - the bed was comfortable and overall, facilities were just what we required. Once we found our bearings, we found the location was handy to most places. Natalia was very friendly and helpful and organised a taxi to take us to the airport, which was much appreciated. We did find that the reception staff had little or no English and this did make things a difficult for us - even when we used our translation book, they didn't seem to comprehend. We decided to stay for a couple of nights on our way home and would definitely go back to stay. If you are on a budget, we would thoroughly recommend Acero - definitely value for money.

10/10 Excellent

ryan, Dallas, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great deal just south of city centre
I was in Santiago for a work trip. I saw this apartment hotel and it was a very good price, so I decided to book it. The hotel was a GREAT value. Very clean with great amenities (kitchen, cable tv, patio). Atte was very nice to talk to and gave me tips on the other places I should visit in Chile. Overall a great price and location is just south of city centre.