Platino Hotel & Casino

3.0 star property
Colonial Santiago de los Caballeros hotel in La Zurza with a casino

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Platino Hotel & Casino

Front of property - evening/night
Junior Suite | Minibar, in-room safe, blackout drapes, iron/ironing board
Interior
Casino
Interior entrance

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping
The price is AED 254
AED 325 total
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

Junior Suite Deluxe

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
  • 3 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Deluxe Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 2 sq m
  • Sleeps 2
  • 1 Queen Bed

Executive Superior Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 2 sq m
  • Sleeps 2
  • 1 Queen Bed

Junior Suite

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 3 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Map
Av. Estrella Sadhala, frente a PUCMM, Plaza Platinium, Santiago de los Caballeros, 51031

What's nearby

  • Monument to the Heroes of the Restoration - 19 min walk
  • Catedral de Santiago - 5 min drive
  • Hermanos Patino Bridge - 5 min drive
  • Estadio Cibao - 7 min drive
  • Colinas Mall - 7 min drive

Getting around

  • Cibao Intl. Airport (STI) - 20 min drive

Restaurants

  • ‪Supermarcado Bravo Cafe - ‬14 min walk
  • ‪Square One - ‬3 min walk
  • ‪El Tablón Latino - ‬17 min walk
  • ‪Amigos 24 Horas - ‬14 min walk
  • ‪Café Santo Domingo - ‬11 min walk

About this property

Platino Hotel & Casino

Hotel near Monument to the Heroes of the Restoration
Located close to Catedral de Santiago and Hermanos Patino Bridge, Platino Hotel & Casino provides free continental breakfast, a casino, and a nightclub. For those hoping to try their luck, this hotel boasts amenities like 6 casino gaming tables and 15 slot machines. The on-site international cuisine restaurant, BarRocko, offers breakfast, lunch, and dinner. In addition to concerts and live shows and a coffee shop/cafe, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Limo/town car service, a front-desk safe, and a banquet hall
  • Free newspapers, tour/ticket assistance, and multilingual staff
  • Guest reviews speak highly of the overall value and helpful staff
Room features
All 91 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and safes.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • LED TVs with cable channels
  • Refrigerators, ceiling fans, and daily housekeeping

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Bus station shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Free casino shuttle
  • Limo/town car service
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • BarRocko

Things to do

  • Concerts/live shows
  • Nightclub
  • Private picnics

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 casino gaming tables
  • 15 casino slot machines
  • Casino
  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • LED TV

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
A car is not required for transportation to and from this property

Property is also known as

Platino Hotel Casino Santiago
Hotel Platino Santiago
Platino Santiago
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Platino Casino
Platino Hotel Casino Santiago de los Caballeros
Platino Casino Santiago de los Caballeros
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Platino Hotel Casino
Platino Hotel & Casino Hotel
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Platino Hotel & Casino Hotel Santiago de los Caballeros

Frequently asked questions

Is Platino Hotel & Casino pet-friendly?

No, pets are not allowed at this property.

How much is parking at Platino Hotel & Casino?

Self parking is free at this property.

What time is check-in at Platino Hotel & Casino?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at Platino Hotel & Casino?

Check-out is at 1:00 PM. Late check-out is available for a fee (subject to availability).

Does Platino Hotel & Casino provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 25 per vehicle applies.

Where is Platino Hotel & Casino located?

Located in La Zurza, this hotel is 1 mi (1.6 km) from Monument to the Heroes of the Restoration and within 3 mi (5 km) of Catedral de Santiago and Hermanos Patino Bridge. Centro Leon and Estadio Cibao are also within 3 mi (5 km).

Platino Hotel & Casino Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 473 out of 1006 reviews" "
Rating 8 - Good. 311 out of 1006 reviews" "
Rating 6 - Okay. 124 out of 1006 reviews" "
Rating 4 - Poor. 50 out of 1006 reviews" "
Rating 2 - Terrible. 48 out of 1006 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher, O Fallon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was quick and expedient, the staff was fully prepared for our party of 6 and 3 rooms when we arrived. We have stayed here many times and will continue to stay whenever we visit Santiago.
Stayed 1 night in Dec 2024

10/10 Excellent

Alexander

Stayed 3 nights in Nov 2024

10/10 Excellent

Yaritza

Stayed 4 nights in Nov 2024

10/10 Excellent

Carlos

Stayed 1 night in Nov 2024

6/10 Okay

Kristy

Liked: Cleanliness, staff & service
I wasn't able to sleep my window was broken, i was afraid ti sleep
Stayed 2 nights in Dec 2024

4/10 Poor

Hector

Business traveler
Liked: Amenities
Disliked: Property conditions & facilities
La propiedad tiene una buena ubicación, lamentablemente las habitaciones son incómodas debido a que la mayoría no tienen ventanas al exterior, además de un exceso de mobiliario en una habitación pequeña, lo que la vuelve incómoda. Los aires acondicionados no tienen la opción de apagar el display desde el control remoto, lo que agrega una incomodidad extra por la luz del A/C, me fue necesario pegar una tarjeta con cinta para tener oscuridad en la habitación. Pero los peor es es baño el cual usa una cabina de baño bastante estrecha ( no la recomiendo para personas altas o con exceso de peso, aunque no era mi caso), y el fétido olor de los drenajes que sale en las noches, ya que el baño tampoco usa una ventana de ventilación.
Stayed 3 nights in Nov 2024

10/10 Excellent

Alcy

Stayed 6 nights in Nov 2024

10/10 Excellent

Zee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! Breakfast was very good!
Stayed 1 night in Dec 2024

10/10 Excellent

marisol

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and good service.
Stayed 6 nights in Nov 2024

10/10 Excellent

Richard, apopka

Stayed 3 nights in Nov 2024

10/10 Excellent

Reydy

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the money
Stayed 1 night in Nov 2024

10/10 Excellent

Arleen

Stayed 1 night in Nov 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a horrible experience. My rule got wet because the toilet leaking and getting into my.
Stayed 1 night in Nov 2024

8/10 Good

Desinord

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine, except for the server at the restaurant
Stayed 1 night in Nov 2024

10/10 Excellent

Francisco, New York City

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place
Stayed 2 nights in Nov 2024

8/10 Good

Wilson

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good
Stayed 3 nights in Nov 2024

8/10 Good

Rosa

Stayed 1 night in Oct 2024

8/10 Good

Francisco, New York City

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff
Stayed 1 night in Nov 2024

10/10 Excellent

Larry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property outdated, but very clean and very helpful staff.
Stayed 1 night in Nov 2024

4/10 Poor

Kathy

Stayed 1 night in Aug 2024

2/10 Terrible

Bryan

Stayed 1 night in Oct 2024

10/10 Excellent

Gregory Marvin

Stayed 2 nights in Oct 2024

4/10 Poor

Dave

Stayed 2 nights in Oct 2024

8/10 Good

Jerold

Liked: Cleanliness, staff & service, property conditions & facilities
everything good
Stayed 1 night in Nov 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
A pool here would be awesome
Stayed 2 nights in Nov 2024