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Matum Hotel & Casino

3.5 star property
Hotel in Santiago de los Caballeros with a casino and a nightclub

Choose dates to view prices

Photo gallery for Matum Hotel & Casino

Outdoor pool
Front of property
Reception
Casino
Interior

Reviews

6.6 out of 10

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Pool
  • Gym
The current price is AED 230
AED 294 total
includes taxes & fees
10 Mar - 11 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Room

Executive Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Executive Room

Highlights

Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Digital channels
Daily housekeeping
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite

Presidential Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Presidential Suite

Highlights

Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Minibar
Digital channels
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Twin Bed

Deluxe Double Room, Smoking, Balcony

Highlights

Balcony
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite

Highlights

Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Digital channels
Daily housekeeping
  • City view
  • Sleeps 3
  • 2 Double Beds

Similar properties

Front of property - evening/night

Platino Hotel & Casino

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
8.4 out of 10, Very Good, (1006)
The price is AED 248
AED 318 total
includes taxes & fees
10 Mar - 11 Mar
Platino Hotel & Casino

About the neighborhood

Map
Av. Las Carreras 1, Santiago de los Caballeros, Santiago

What's nearby

  • Monument to the Heroes of the Restoration - 7 min walk - 0.6 km
  • Bella Terra Mall - 20 min walk - 1.7 km
  • Casino Gran Almirante - 2 min drive - 2.4 km
  • Catedral de Santiago - 3 min drive - 2.3 km
  • Estadio Cibao - 4 min drive - 3.2 km

Getting around

  • Cibao Intl. Airport (STI) - 18 min drive

Restaurants

  • ‪Supermarcado Bravo Cafe - ‬10 min walk
  • ‪El Tablón Latino - ‬6 min walk
  • ‪Amigos 24 Horas - ‬12 min walk
  • ‪El Parrillon Monumental - ‬11 min walk
  • ‪Wendy’s - ‬12 min walk

About this property

Matum Hotel & Casino

Property highlights
Consider a stay at Matum Hotel & Casino and take advantage of a casino, a nightclub, and a terrace. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a hair salon.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • A front-desk safe, a 24-hour front desk, and wedding services
  • 1 meeting room, a banquet hall, and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Matum Hotel & Casino include perks such as air conditioning, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with digital channels
  • A personal chef, daily housekeeping, and electrical adapters/chargers

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Children's pool
  • Fitness center
  • Nightclub
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Casino
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Digital channels
  • TV

Food and drink

  • Minibar

More

  • Chef
  • Electrical adapters/chargers
  • Free local calls
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Airport shuttle fee: USD 20 per room (roundtrip)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators

Property is also known as

Hotel Matum
Matum
Matum Casino
Matum Casino Santiago
Matum Hotel
Matum Hotel & Casino
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Matum Hotel And Casino
Matum Hotel Santiago
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Matum Hotel Casino
Matum Hotel Casino Santiago de los Caballeros
Matum Casino Santiago de los Caballeros
Matum Hotel Santiago
Matum Hotel & Casino Hotel
Matum Hotel & Casino Santiago de los Caballeros
Matum Hotel & Casino Hotel Santiago de los Caballeros

Frequently asked questions

Does Matum Hotel & Casino have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Matum Hotel & Casino pet-friendly?

No, pets are not allowed at this property.

How much is parking at Matum Hotel & Casino?

Matum Hotel & Casino doesn't offer parking.

What time is check-in at Matum Hotel & Casino?

Check-in start time: 3 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Matum Hotel & Casino?

Check-out is at noon.

Does Matum Hotel & Casino provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 20 per room applies.

Where is Matum Hotel & Casino located?

Situated in Santiago de los Caballeros, this hotel is within 1 mi (2 km) of Monument to the Heroes of the Restoration, Historic San Luis Fort Museum, and Bella Terra Mall. Casa del Arte and Galería la 37 por las Tablas are also within 1 mi (2 km).

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Matum Hotel & Casino Reviews

Reviews

6.6
Rating 10 - Excellent. 187 out of 741 reviews
Rating 8 - Good. 184 out of 741 reviews
Rating 6 - Okay. 154 out of 741 reviews
Rating 4 - Poor. 90 out of 741 reviews
Rating 2 - Terrible. 126 out of 741 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Met our expectations for a place to stay close to the monument.
Stayed 3 nights in Feb 2025

10/10 Excellent

Woodline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really nice hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Washington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service and the Dominican breakfast was delicious.
Stayed 1 night in Feb 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice.
Stayed 2 nights in Feb 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Feb 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It in a beautiful area safe enviroment friendly people
Stayed 5 nights in Nov 2024

10/10 Excellent

jose

Liked: Property conditions & facilities
Very good
Stayed 3 nights in Nov 2024

10/10 Excellent

Álvaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Dec 2024

10/10 Excellent

martin

Liked: Amenities, property conditions & facilities
Good service
Stayed 10 nights in Dec 2024

10/10 Excellent

María

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service
Stayed 1 night in Nov 2024

10/10 Excellent

Mariel

Liked: Cleanliness, staff & service, property conditions & facilities
Love
Stayed 1 night in Jan 2025

10/10 Excellent

Joelmilly

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2025

10/10 Excellent

Caridad

Excellent service
Stayed 1 night in Nov 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Short stay but great. Stayed one night. Check in staff and bellman were all welcoming. Place was clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Alba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the accommodation just the breakfast should me hot because the food was little cold
Stayed 1 night in Oct 2024

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel thank you
Stayed 4 nights in Jun 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and safe
Stayed 4 nights in Aug 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Does not have a casino as advertised. Rooms were very nice. Staff is excellent.
Stayed 5 nights in Sep 2024

4/10 Poor

Richard

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel need an upgrade, very neglected.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness
This is a nice hotel in a good location with good entertainment..
Stayed 14 nights in Sep 2023

10/10 Excellent

MARGARITA

Liked: Cleanliness, staff & service, property conditions & facilities
Staff members very well and Clem
Stayed 4 nights in Oct 2024

10/10 Excellent

Stephanie

Liked: Staff & service, amenities, property conditions & facilities
Love the people and the room different options for food
Stayed 1 night in May 2024

2/10 Terrible

Jaen

Disliked: Staff & service, amenities, property conditions & facilities
Very hard beds, all surroundings very old and broken down, average breakfast and charged for things we didn’t even touched. And also charged us for coffee bags that were in the room with no notice that they weren’t complementary
Stayed 1 night in Jan 2025

10/10 Excellent

Federico

Liked: Cleanliness, staff & service
Great location

10/10 Excellent

martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 4 nights in Mar 2024