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La Casa del Agua Concept Hotel by Xarm Hotels

2.5 star property
Escape to an urban retreat where tranquility meets connection. Unwind on sun-drenched loungers or treat yourself to rejuvenating spa treatments.

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Photo gallery for La Casa del Agua Concept Hotel by Xarm Hotels

Indoor pool, pool umbrellas, sun loungers
Sports facility
Property amenity
Indoor pool, pool umbrellas, sun loungers
Indoor pool, pool umbrellas, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Pool
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

Superior Double Room, Terrace

Highlights

Patio
Individually furnished
Individually decorated
LCD TV
Ceiling fan
Minibar
Satellite channels
Daily housekeeping
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room

Highlights

Individually furnished
Individually decorated
LCD TV
Ceiling fan
Minibar
Satellite channels
Daily housekeeping
In-room massage
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room

Highlights

Individually furnished
Individually decorated
LCD TV
Ceiling fan
Minibar
Satellite channels
Daily housekeeping
In-room massage
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Calle 18 # 4 - 09 Centro Histórico, Santa Marta

What's nearby

  • Santa Marta Cathedral - 1 min walk
  • Parque de los Novios - 2 min walk
  • Santa Marta Beach - 6 min walk
  • Bahia de Santa Marta - 7 min walk
  • Marina Santa Marta - 8 min walk

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 32 min drive

Restaurants

  • ‪Charlie's Bar And Grill - ‬1 min walk
  • ‪Porthos Pub - ‬2 min walk
  • ‪La Plaza - Santa Marta - ‬2 min walk
  • ‪Ikaro Cafe - ‬2 min walk
  • ‪Crab's - ‬1 min walk

About this property

La Casa del Agua Concept Hotel by Xarm Hotels

Hotel located in Historic Center
Take advantage of a free breakfast buffet, a rooftop terrace, and dry cleaning/laundry services at La Casa del Agua Concept Hotel by Xarm Hotels. Treat yourself to spa services, such as a manicure/pedicure or a massage. Stay connected with free in-room WiFi.
You'll also find perks like:
  • An indoor pool with sun loungers and pool umbrellas
  • An area shuttle, a 24-hour front desk, and tour/ticket assistance
Room features
All guestrooms are individually furnished, and boast comforts such as free WiFi and minibars.
Other amenities include:
  • 32-inch LCD TVs with satellite channels
  • Ceiling fans, daily housekeeping, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM
  • Room service available

Things to do

  • Indoor pool

Family friendly

  • Indoor pool

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Tour/ticket assistance

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Manicures and pedicures
  • Massages

More

  • Designated smoking areas

Room amenities

Bedroom

  • Ceiling fan

Bathroom

  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Minibar

More

  • In-room massage
  • Individually decorated
  • Individually furnished
  • Phone

Policies

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: COP 3364 per person, per night
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 35000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms

Property is also known as

Casa Agua Hotel
Casa Agua Hotel Santa Marta
Casa Agua Santa Marta
Casa Agua Concept Hotel Xarm Hotels Santa Marta
Casa Agua Concept Hotel Xarm Hotels
Casa Agua Concept Xarm Hotels Santa Marta
Casa Agua Concept Xarm Hotels
Casa Agua Concept Hotel Santa Marta
Casa Agua Concept Hotel
Casa Agua Concept Santa Marta
Casa Agua Concept
La Casa del Agua Concept Hotel by Xarm Hotels
La Casa del Agua Concept Hotel
La Casa del Agua Concept Hotel by Xarm Hotels Hotel
La Casa del Agua Concept Hotel by Xarm Hotels Santa Marta
La Casa del Agua Concept Hotel by Xarm Hotels Hotel Santa Marta

Frequently asked questions

Does La Casa del Agua Concept Hotel by Xarm Hotels have a pool?

Yes, this property has an indoor pool.

Where is La Casa del Agua Concept Hotel by Xarm Hotels located?

Located in Historic Center, this hotel is steps from Santa Marta Cathedral and Santa Marta Theater. Parque de los Novios and San Juan Cultural Center are also within 5 minutes.

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La Casa del Agua Concept Hotel by Xarm Hotels Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 42 out of 82 reviews
Rating 8 - Good. 31 out of 82 reviews
Rating 6 - Okay. 8 out of 82 reviews
Rating 4 - Poor. 1 out of 82 reviews
Rating 2 - Terrible. 0 out of 82 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Williams , Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint, litet hotell, mitt i den historia stadskärna
Bodde en vecka där och jag är otroligt imponerad. Så trevliga, varma och öppna människor. Service känslan är utan tvekan prio ett. Jag vill gärna komma tillbaka!
Stayed 6 nights in Mar 2018
This review was submitted before 2018 and has not been verified.

8/10 Good

Oyvind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was great! However, the wifi was spotty at best. Went to check the router and it was most-likely overheated since it was outside.
Stayed 2 nights in Nov 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Jochen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nettes kleines Hotel in guter Lage
Erdgeschosszimmer schön und geräumig aber Frühstück direkt vor der Tür, ab 7:00 Uhr ist mit schlafen vorbei. Dachgeschosszimmer recht klein aber für eine Nacht o. k.
Stayed 1 night in Aug 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Karl, Quebec, CANADA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great place, awesome staff, breakfest++
Really good staff, breakfast are awesome (few choices a la carte). The room was good with hot watter. Right in the tourist area
Stayed 2 nights in Jul 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Lena, Ely, United Kingdom

Liked: Cleanliness, staff & service
Good base if you want to explore the old town.
The hotel is very unusual in that your breakfast is taken at one long table which is situated in the courtyard by the plunge pool but with a very long time slot in which you can have breakfast - you can manage to eat alone if you are so inclined. Our room was very clean and the bed comfortable and our only bad comments were that there was only one mirror which was in the bathroom which made getting ready when there is two of you a bit of a chore and also the rain style shower head only gushed water from one side - which we did report but no action was taken. But the place was clean and the staff were so welcoming. The loud country and western music in the afternoon could be annoying but Columbia is so full of music and noise all the time so what is a bit of country and western!
Stayed 12 nights in Jun 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, quite boutique hotel. They male you feel at home.
Stayed 1 night in Jul 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Dario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente relax hotel cerca del mar
Excelente en todo salvo desayuno. El desayuno es bueno pero demasiado básico y escueto. Sería bueno contar con llave de entrada al acceso principal pues hay que llamar cada vez al sereno para que abra la puerta. Por lo demas, excelente en terminos se ubicación, limpieza, comodidad, acceso a internet.
Stayed 2 nights in Jun 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Jessica, R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, low key
La Casa del Agua was a nice one-night stay, with friendly staff and breakfast included. Nice decor, simple and pleasant experience.
This review was submitted before 2018 and has not been verified.

8/10 Good

Guillermo Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel agradable especial para descansar pese a su
Muy bien y la estadía fue muy agradable. Una excelente experiencia
This review was submitted before 2018 and has not been verified.

8/10 Good

Zaira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aunque es un muy buen hotel, habíamos tenido la oportunidad de quedarnos en La Casa del Patio y fue mucho más bonita la habitación. Además, en la habitación brisa, que fue en la que nos hospedamos, se escucha el ruido de la calle y el domingo las campanas de la catedral nos levantaron a las 6:30am. El servicio y atención y fue excelente.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Jhon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel cómodo y tranquilo
Excelente sitio para descansar, muy tranquilo y aseado ; cercanía a la zona histórica, restaurantes y zona de rumba
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

6/10 Okay

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, but avoid the room named Fuego
have stayed at this hotel twice, 2 days before a Lost City trek and 2 days after. The experience was not consistent, why I have made two separate reviews. This is the second stay, which was less enjoyable than the first. The key driver for this, was the room named Fuego. Despite being bigger and more expensive, it was on the ground floor, fairly dark and somewhat noisy during nighttime from the street. Additionally the wifi coverage was almost non-existing, why I had to spend most of the time in the common area to stay online. Very annoying for me and hence the rating of 3. Regarding the other elements, please see my other review of the same hotel.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great atmosphere in small boutigue hotel
I have stayed at this hotel twice, 2 days before a Lost City trek and 2 days after. The experience was not consistent, why I have made two separate reviews. The first stay was very nice with a nice room at 1.st floor, good wifi/internet. The breakfast was great (select between many freshly cooked egg-dishes, fruit, granola etc.) and the service was friendly and as fast as you can expect in these parts of the world.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

8/10 Good

sLuisle, berlin

Liked: Cleanliness, property conditions & facilities, room comfort
Hübsches kleines Hotel in der Altstadt
Wir waren in mehreren Xarm Hotels in Santa Marta, alle sind sehr schön eingerichtet, sauber, zentral gelegen und wirklich sehr empfehlenswert. In der Casa del Aqua sollte das Personal aber noch etwas an sich arbeiten, was Freundlichkeit und Hilfsbereitschaft anbelangt. Ich kam nach einem Unfall humpelnd an und mein Mann musste das Gepäck alleine in unser Zimmer in den 3.Stock schleppen. Als sich herausstellte, dass mein Fuß gebrochen ist, sorgten zuvorkommende Mitarbeiterinnen des Nachbarhotels, das zur selben Gruppe gehört, dafür, dass wir ein Zimmer im Erdgeschoss bekommen - das war wirklich sehr nett.
This review was submitted before 2018 and has not been verified.

8/10 Good

françois, france

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bien situé , acceuillant , classieux
Agreable surprise en arrivant , très bon acceuil , très bien situé dans le centre historique. Nous recommandons les chambres avec terrasse , piscine petite mais agréable au vu de la chaleur extérieure . Une amélioration à faire sur les petits déjeuners continentaux.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Cleanliness
No fue lo que esperabamos
En realidad, la ubicación del hotel es buena (centrica) pero la zona es fea y sucia. El hotel tiene bonita decoración pero es dificil de ubicar. En los servicios ellos describen el traslado al aeropuerto pero como solo cuentan con 1 vehiculo que lo utiliza también su otro hotel, la disponibilidad es escasa, por lo que deberían especificar que el servicio depende de la disponibilidad. Ademas, al momento de reservar indica que el desayuno es buffet pero en realidad es un desayuno basico.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Franco, Mendoza, Argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente todo, personal impecable en la atención, trato directo con los dueños. Muy predispuestos. Totalmente recomendable!!!
This review was submitted before 2018 and has not been verified.

8/10 Good

Guillermo, Bogotá

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel!!!
Muy buen hotel en el centro de la ciudad, muy buena atención de su personal.
This review was submitted before 2018 and has not been verified.

8/10 Good

Paulina, Santiago de Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien atendido y muy personalizado
Me encanto el hotel. Es muy cómodo, bonito y perfecto para el descanso. Las personas del hotel muy amables y tenían toda la información importante para moverse por Santa Marta y alrededores