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Irotama Lago

4.0 star property
Escape to this sun-soaked resort where waterslides meet tranquility by indulging in rejuvenating spa treatments after an action-packed day of kayaking.

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Irotama Lago

5 outdoor pools, pool umbrellas, sun loungers
Exterior
Kayaking
Reception
Junior Suite XXI | Premium bedding, in-room safe, laptop workspace, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pet friendly
  • Bar
  • Free airport shuttle
  • Gym
The price is AED 554
AED 554 total
includes taxes & fees
9 Feb - 10 Feb

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room

Superior Room | Premium bedding, in-room safe, laptop workspace, blackout drapes

Superior Room

Highlights

Yard
Deck/patio
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 41 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, laptop workspace, blackout drapes

Standard Room

Highlights

Yard
Deck/patio
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 47.17 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Luxury Room

Luxury Room | Premium bedding, in-room safe, laptop workspace, blackout drapes

Luxury Room

Highlights

Yard
Deck/patio
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 179 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room Standard With Garden View

Premium bedding, in-room safe, laptop workspace, blackout drapes

Room Standard With Garden View

  • Sleeps 3
  • 1 Full Bed(s) and 1 Twin Bed(s)

View all photos for Room Junior With Garden View

Premium bedding, in-room safe, laptop workspace, blackout drapes

Room Junior With Garden View

  • Sleeps 4
  • 1 Full Sofa Bed(s) and 1 Queen Bed(s) OR 1 Full Sofa Bed(s) and 1 Queen Bed(s) and 2 Twin Bed(s)

Similar properties

Exterior

Hilton Santa Marta

Pool
Hot Tub
Spa
Pet friendly
8.2 out of 10, Very Good, (286)
The price is AED 434
AED 434 total
includes taxes & fees
10 Feb - 11 Feb
Hilton Santa Marta

About the neighborhood

Map
Km 14 Via Cienaga, Santa Marta, Magdalena, 91464

What's nearby

  • Bello Horizonte Beach - 6 min walk
  • Zazue - 7 min walk
  • Rodadero Sea Aquarium and Museum - 12 min drive
  • Parque de Los Novios - 13 min drive
  • Rodadero Beach - 18 min drive

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 11 min drive

Restaurants

  • ‪Subway - ‬6 min drive
  • ‪Cosechas - ‬6 min drive
  • ‪El Patrón - ‬9 min walk
  • ‪Crepes & Waffles - ‬8 min walk
  • ‪Harrys parrilla Y Tragos - ‬14 min walk

About this property

Irotama Lago

Upscale family-friendly hotel connected to the convention center
Consider a stay at Irotama Lago and take advantage of a free roundtrip airport shuttle, a poolside bar, and a grocery/convenience store. With a beachfront location, sun loungers, and motor boating, this hotel is the perfect place to soak up some sun. Indulge in a body scrub, a facial, and a massage at IROTAMA, the onsite spa. Fitness classes are offered at the gym; other things to do include windsurfing, beach volleyball, and kayaking. Free in-room WiFi is available to all guests, along with a terrace and shopping on site.
Other perks at this hotel include:
  • 5 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • A free area shuttle, 2 outdoor tennis courts, and supervised childcare (surcharge)
  • A gift shop, multilingual staff, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 578 rooms include comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Rainfall showers, designer toiletries, and hair dryers
  • 32-inch flat-screen TVs with cable channels
  • Private yards, refrigerators, and childcare services

All inclusive details

All-inclusive room rates at Irotama Lago are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request
  • Free area shuttle

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 5 outdoor pools
  • 2 outdoor tennis courts
  • Access to nearby outdoor pool
  • Fitness classes
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Fitness center
  • Full-service spa
  • Golf driving range
  • Kayaking
  • Lifeguards on site
  • Motor boating
  • Motorized watercraft
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Tennis
  • Volleyball
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Access to nearby outdoor pool
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)
  • Waterslide

Conveniences

  • ATM/banking services
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf lessons
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (5813 square feet of space)
  • Meeting rooms - 5

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Lifeguards on site
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Treatment room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Communal living room
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu
  • Portable fan
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

Outdoor space

  • Deck or patio
  • Yard

More

  • Access via exterior corridors
  • Free local calls
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 135000 per pet, per night, plus a deposit of COP 300000 per stay
Welcoming dogs only
1 total (up to 33 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: COP 300000 per stay
  • Pet fee: COP 135000 per pet, per night
  • Facilities fee: COP 4300 per person, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 15 years old are not allowed in the spa without adult supervision

Property is also known as

Irotama
Irotama Resort
Irotama Resort Santa Marta
Irotama Santa Marta
Irotama Hotel Santa Marta
Irotama Resort Karisma Santa Marta
Irotama Resort Karisma
Irotama Karisma Santa Marta
Irotama Resort Santa Marta
Irotama Santa Marta
Irotama
Resort Irotama Resort Santa Marta
Santa Marta Irotama Resort Resort
Resort Irotama Resort
Irotama Resort By Karisma
Irotama Resort
Irotama Lago Hotel
Irotama Lago Santa Marta
Irotama Lago Hotel Santa Marta

Frequently asked questions

Does Irotama Lago have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

Is Irotama Lago pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a deposit of COP 300000 per stay and a fee of COP 135000 per pet, per night.

How much is parking at Irotama Lago?

Self parking is free at this property.

What time is check-in at Irotama Lago?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Irotama Lago?

Check-out is at noon.

Does Irotama Lago provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Are there all-inclusive benefits at Irotama Lago?

Some rate plans available at this hotel are all-inclusive.

Where is Irotama Lago located?

Located in Santa Marta, this beachfront hotel is connected to the convention center and within a 10-minute walk of Bello Horizonte Beach and Zazue. Cape Turtle Beach is 2.6 mi (4.1 km) away.

Irotama Lago Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 343 out of 647 reviews" "
Rating 8 - Good. 198 out of 647 reviews" "
Rating 6 - Okay. 57 out of 647 reviews" "
Rating 4 - Poor. 24 out of 647 reviews" "
Rating 2 - Terrible. 25 out of 647 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Stayed 3 nights in Dec 2024

10/10 Excellent

Dominic

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to the airport and offers an efficient free pickup service. The architecture and the interior design are extremely tasteful and are harmonious with the landscape and the building styles of the region. The staff are attentive, helpful and competent. The room was very well equipped and comfortable. We had a stunning view of the sea and mountains. There are several large and attractive swimming pools, including slides. There is a lake where you can look at iguanas. The hotel backs onto a (not private) beach where a helpful member of staff will provide you with seating. The beach is functional - not the most beautiful but clean enough and the water is calm enough to swim in. The whole setup is fantastic for kids. The buffet breakfast (included in the price) was excellent in variety, quality and quantity. The Irotama - in its cuisine, design and activities - clearly seeks to showcase elements of the regional culture. As far as big hotels close to the airport go, this one offers a relatively "authentic" experience. Two small gripes. The pools close at 7pm. The lunch and dinner options (not included in the price - we went for the "budget" options) were not up to the quality of the breakfast. In summary - if you want to relax and enjoy a bit of luxury in beautiful surroundings in a convenient location by the sea, this is perfect. On the other hand, if you want to visit picture-postcard tropical beaches you're better off staying nearer Tayrona park.
Stayed 2 nights in Dec 2024

10/10 Excellent

Dorothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our entire stay was wonderful. We adventured to various destinations (Santa Marta, Minca, and Tayrona). The staff was very helpful in getting us to and from these locations (getting back from Tayrona would have been difficult without their assistance in setting up a taxi both directions). They were also extremely helpful in answering all of our questions throughout our stay. We really wish we spent more time in this wonderful resort, as it has many amenities, including multiple very nice, clean pools, bars and restaurants, beach access (private, however vendors will hassle you constantly to buy their product or service), and a wonderful atmosphere. The only knock we have is that the restaurants are relatively sub-par, although there are several options. This area of Colombia does not have many English speakers, so come prepared with a little bit of Spanish and a language translation app; it will help a lot. Some of the staff know enough English to help out, but it’s best to have your app handy.
Stayed 4 nights in Dec 2024

10/10 Excellent

Sam

Stayed 1 night in Nov 2024

10/10 Excellent

Isabel

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Irotama fue muy buena experiencia. Todos los trabajadores muy queridos. Hasta el perro de nosotros lo trataron súper bien! Le dieron cama y todo! Volveremos a pasar vacaciones en el Irotama.
Stayed 5 nights in Dec 2024

10/10 Excellent

Adam Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Carolina

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Trouble to check in / Problemas con el check in
The place is as described on the page, it feels like home and the view from the balcony is beautiful, you can see the sunrise, the pools and it is full of trees and many little birds. The food is delicious, they have a different menu, I was traveling with my daughter and she enjoyed it. The only horrible thing that happened to me when I arrived at the hotel, they couldn't find the check in and that was when I showed the payment and the confirmation number. It was horrible. I waited 1 hour and nobody knew anything. My aunt, who was the one who did everything in the USA, called hotels.com and they called me and the charge and everything appeared, but at the hotel nothing, very disorganized, terrible. If you bring a girl, they ask for the birth certificate to enter. El lugar es como lo describen en la pagina, se siente como en casa y la vista desde el balcon es bellisimo puedes ver el amanecer, las piscinas y esta lleno de arboles y muchos pajaritos. La comida es deliciosa tienen un menu diferente, yo viajaba con mi hija y ella lo disfruto. Lo unico horrible que me paso cuando llegue al hotel no encontraban el check in y eso yo mostrando el pago, e lnumero de confirmacion fue horrible fue 1 hora esperando y nadie sabia nada, mi tia que fue la que hizo todo en USA llamo a hotels.com y ellos me llamaron y aparecia el cobro y todo, pero en el hotel nada muy desorganizados terrible. Si llevas una nina te piden la partida de nacimiento para entrar.
Stayed 1 night in Oct 2024

6/10 Okay

william

Liked: Staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

ROXANA

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was a logical walk from our bungalow, a lot of natural spaces, it shows the café taken to maintain the plants and vegetation. Clean. Well kept. As a matter of fact there's some remodelation going on
Stayed 4 nights in Sep 2024

2/10 Terrible

Phillip

Stayed 4 nights in Aug 2024

10/10 Excellent

Anita

Traveled with family
Liked: Amenities
beautiful resort, just needed more sun umbrellas around the pool
Stayed 5 nights in Aug 2024

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
8,9
Staying in Irotama has always been fun, the recreation is excellent, the service and cleanliness are very good. The food in the restaurants, however, was not good enough for the price they charge, which is very high. The buses need to be fixed because the air conditioning does not work well and the bar in the room was empty. There is a minimarket, but it is really very poor.
Stayed 4 nights in Jul 2024

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Natasha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was one of the best resorts I have ever stayed out. The beach, pools, staff and menu were amazing. I can not wait to come back.
Stayed 3 nights in Jul 2024

8/10 Good

Jason

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Luis Enrique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place. Excellent food, perfect for families and all kind of people. Nice tennis courts, night shows...a really good place.
Stayed 3 nights in Jun 2024

2/10 Terrible

Ligia

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
To many mosquitoes, only one restaurant with air conditioning, the prices they charge are very high/expensive for the hotel and the amenities they offer, the restaurant prices are very high/expensive , the beach is not private, it belongs to the entire town, including dogs. I will not stay at this hotel no more and will not recommend it to no one.
Stayed 3 nights in Jun 2024

8/10 Good

Jorge

Traveled with group
Liked: Cleanliness, property conditions & facilities
No entertainment
Stayed 3 nights in Mar 2024

10/10 Excellent

Bibiana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siempre será una gran opción para vacaciones, el lugar es hermoso, lleno de naturaleza y el servicio es superior! El staff súper atento y dispuesto, dando la milla extra! Me encanta pasar mis días libres en el Irotama
Stayed 1 night in May 2024

8/10 Good

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t feel the water in the gulf was very clean. The air pollution was bad.
Stayed 7 nights in Feb 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

MARTHA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

MARTHA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

MARTHA

Traveled with partner
Stayed 2 nights in Apr 2024

10/10 Excellent

Ximena

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The food, the service, all the workers there are excellent!
Stayed 4 nights in Apr 2024