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Hotel Del Parque

3.0 star property
Santa Marta hotel in Historic Center with a 24-hour front desk and a bar

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Photo gallery for Hotel Del Parque

Quadruple Room | Desk, free cribs/infant beds, free WiFi
Lobby sitting area
Desk, free cribs/infant beds, free WiFi
Shower, towels
Property grounds

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room

Double Room | Desk, free cribs/infant beds, free WiFi

Double Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Private bathroom
Cable channels
Daily housekeeping
Desk
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Desk, free cribs/infant beds, free WiFi

Single Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Private bathroom
Cable channels
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | Desk, free cribs/infant beds, free WiFi

Quadruple Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Private bathroom
Cable channels
Daily housekeeping
Desk
  • Sleeps 4
  • 4 Twin Beds

View all photos for Triple Room

Desk, free cribs/infant beds, free WiFi

Triple Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Private bathroom
Cable channels
Daily housekeeping
Desk
  • Sleeps 4
  • 3 Twin Beds

Similar properties

Exterior

Fatima Hostel Santa Marta

  • Pool
  • Pet friendly
  • Free WiFi
  • Breakfast available
8.6 out of 10, Excellent, 4 reviews
Fatima Hostel Santa Marta

About the neighborhood

Map
Calle 19 # 4-45, Santa Marta, Magdalena, 470004

What's nearby

  • Parque de los Novios - 2 min walk
  • Santa Marta Cathedral - 2 min walk
  • Santa Marta Beach - 6 min walk
  • Marina Santa Marta - 7 min walk
  • Bahia de Santa Marta - 7 min walk

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 32 min drive

Restaurants

  • ‪Charlie's Bar And Grill - ‬1 min walk
  • ‪La Sarten Dorada - ‬2 min walk
  • ‪Porthos Pub - ‬2 min walk
  • ‪La Plaza - Santa Marta - ‬1 min walk
  • ‪Ikaro Cafe - ‬2 min walk

About this property

Hotel Del Parque

Hotel near Rodadero Beach
Consider a stay at Hotel Del Parque and take advantage of a garden, laundry facilities, and a bar. Stay connected with free in-room WiFi.
You'll also find perks like:
  • A roundtrip airport shuttle (surcharge), luggage storage, and multilingual staff
  • Barbecue grills and a 24-hour front desk
Room features
All guestrooms at Hotel Del Parque boast comforts such as air conditioning, as well as amenities like free WiFi.
More conveniences in all rooms include:
  • Bathrooms with showers
  • Flat-screen TVs with cable channels
  • Free infant beds, ceiling fans, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • 1 bar

Family friendly

  • Free cribs/infant beds
  • Laundry facilities

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Outdoors

  • BBQ grill(s)
  • Garden

Accessibility

  • This property does not have elevators

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Free cribs/infant beds

Bathroom

  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 30000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Del Parque Santa Marta
Hotel Del Parque
Hotel Del Parque Santa Marta
Hotel Parque Santa Marta
Parque Santa Marta
Hotel Del Parque Hotel
Hotel Del Parque Santa Marta
Hotel Del Parque Hotel Santa Marta

Frequently asked questions

Is Hotel Del Parque pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Del Parque?

This hotel doesn't offer parking.

What time is check-in at Hotel Del Parque?

Check-in start time: 3 PM; Check-in end time: 10 PM.

What time is check-out at Hotel Del Parque?

Check-out is at 12:30 PM.

Does Hotel Del Parque provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 30000 per vehicle applies.

Where is Hotel Del Parque located?

Located in Historic Center, this hotel is steps from Parque de los Novios, Santa Marta Cathedral, and Santa Marta Theater. San Juan Cultural Center and Simón Bolivar Park are also within 10 minutes.

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Hotel Del Parque Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 23 out of 77 reviews
Rating 8 - Good. 24 out of 77 reviews
Rating 6 - Okay. 16 out of 77 reviews
Rating 4 - Poor. 6 out of 77 reviews
Rating 2 - Terrible. 8 out of 77 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

2.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is not like what was offered when I booked the room, the picture are not representative of the hotel. The place is not in good condition and is full of old stuff, the room’s door had no lock.
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveler

Stayed 5 nights in Dec 2018

10/10 Excellent

Trevor H.

Great price and great location
The place needs some work.
Stayed 1 night in Aug 2018

2/10 Terrible

Juan, London, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is a scam. Nobody was waiting for us, no clean rooms were available. Hotel was dirty. Owner said the manager had left the day before hence the chaos. We moved to another hotel and the manager said he would not charge us. Turns out Expedia now says the owner did not approve a refund - we have been robbed. Avoid at all costs.
Stayed 1 night in Jul 2018

2/10 Terrible

Bruno

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Les chambres ne correspondent en rien à la photo de l'annonce. l'état des chambres est déplorable.
Stayed 3 nights in Jul 2018

2/10 Terrible

Ricardo, Maryland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was in extremely dirty conditions; and rooms were not ready. There was trash and bottles of beer in the rooms. No staff available except for the owner who was very apologetic. We did not feel safe or comfortable staying there and had to look for another hotel. Unfortunately hotels can be very expensive if reservations are not made in advance. I spent COL$575.000 (US$197). I expect Expedia to not only refund me for the hotel del parque fees, but also something (points, refund) for the incremental expenses that I had to incur. Pictures of hotel del parque when we arrived for check in are available if you need them.
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Buena ubicación, muy sucio.
Felipe es muy amable pero la verdad tiene muy muy descuidado el lugar. La habitación estaba sucia al entregarla y el exterior presenta un deterioro evidente. Lo mejor es la zona, simplemente una zona excelente e inmejorable. Recomiendo que actualicen las fotos del lugar porque dista en bastantes aspectos.

6/10 Okay

Gisela

Disliked: Cleanliness, property conditions & facilities
Estancia corta y para mochileros
Está en el mismo casco urbano. Y el dueño es muy servicial, educado y agradable. Pero no es un hotel, es una casa con varias habitaciones q lastimosamente están un poco descuidadas. Las fotos no corresponden con la actualidad

8/10 Good

William, Felipe Carrillo Puerto, QR, México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel agradable
La casa estilo colonial es cómoda, aunque por fuera no luce muy alentadora, el cuarto sirve para el propósito. La persona que atiende es muy amable.
Stayed 3 nights in Mar 2018

4/10 Poor

on-the-go, usa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs cleaning
Pleasant owner. Dirty towel, tiny room, dirty floor, cobwebs...
Stayed 3 nights in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice family owned hotel in very good location
Felipe was an amazing host. He was always helpful and available to answer any questions. The room was available early and clean. The shower door might need a better cleaning, but other than that everything was very good.
Stayed 1 night in Feb 2018

4/10 Poor

Ulrik

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a 3 star hotel, 1 star at the most. Our booking was prepaid and non-refundable. Nevertheless we turned on our heels and went away. Should be avoided.
Stayed 3 nights in Feb 2018
This review was submitted before 2018 and has not been verified.

2/10 Terrible

jenna, south lake tahoe

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a hotel
More like a home stay. Booked 2 double rooms. One of the rooms was a dorm style room with dirty linen. Had to go get another room at another hotel that was suitable. Orbitz failed to refund the transaction. Will not be returning.
Stayed 1 night in Dec 2017
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was not ready when we arrived to the hotel.
Stayed 1 night in Dec 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cerca a la rumba / close to the nightlife
Nando was very nice and eager to help with any question we had. The AC worked great. Beds were good.
Stayed 2 nights in Nov 2017
This review was submitted before 2018 and has not been verified.

4/10 Poor

roz , aruba

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for backpackers
We came in and it was a mess!! The whole place smells like dog and cigar .. There was a man acting very strange i think his the owner he was also a mess
Stayed 3 nights in Jul 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Sarah, Los Angeles

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed here for 2 nights and the owner is great! He is very kind, laid back and generous. However, the cleanliness of the facility is only average. The floors seemed to not be very clean and there were little details like the trash wasn't taken out when we arrived. However, there is a cool patio space with lots of artwork. The best part for me was how nice the owner was. He offered us free breakfast and did our laundry for free! It's a good place to stay if you are looking for something cheap next that is right on a central street where there are nice restaurant, travel agencies and the port near by.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

10/10 Excellent

charles, buffalo new york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what we were looking for
Quiet simple good beds and nice bathroom close to everything. The owner is quite helpful and does everything to make your stay as good as he can. Key West Fla atmosphere
This review was submitted before 2018 and has not been verified.

8/10 Good

Roman

Liked: Staff & service, room comfort
Super lokalita
Majiteľ bol perfektný a snažil sa vyjsť maximálne v ústrety našim požiadavkám. Hotel má skvelú polohu uprostred všetkého diania v Santa Marte. Ubytovanie odporúčam všetkým, čo si nepotrpia na luxus.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Disliked: Room comfort
Reservation problem at well-located small hotel
It started bad: there was no room for us despite of paid reservation. After 2 hours of frantic efforts, we got a room, thanks to courtesy of other guests. As compensation for nervous moments, we got free breakfast - a nice gesture. This is small hotel, well located in heart of Santa Marta. Our room was basic but OK, with A/C. Lobby area needs a bit of clean up.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Genial trato, perfecta ubicación.
Felipe nos trató EXCEPCIONALMENTE. Si bien no será el hotel más lujoso o con las mejores prestaciones, el trato amable del personal (siempre sugeriéndonos cosas por hacer o visitar así como tratándonos como amigos, no clientes) y la ubicación compensan con creces. Volveremos sin duda. ¡Gracias!
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Preben, Ribe, Danmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super vært og hyggelige værelser
Vi havde kun booket en overnatning, men skyndte os at bestille en mere, fordi stedet var vildt hyggeligt og skøn gårdhave og værten virkelig hjælpsom og venlig. Det var midt i centrum, men kUn fem minutter fra stranden. Ingen morgenmad, men utallige steder ligen udenfor døren. Vi vi gerne bo der igen.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
This review was submitted before 2018 and has not been verified.

8/10 Good

Amar, Le havre France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacance
Très très bien personne au petit soin