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Hotel Boutique Casa Carolina

4.0 star property
Colonial Santa Marta hotel in Historic Center with 3 outdoor swimming pools

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Photo gallery for Hotel Boutique Casa Carolina

3 outdoor pools, sun loungers
Courtyard
Boating
Rooftop terrace
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Spa
The current price is AED 307
AED 307 total
includes taxes & fees
5 Mar - 6 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room

Standard Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Sofa bed
Premium bedding
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Deluxe Room

Deluxe Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Sofa bed
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite

Suite | View from room

Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Pillow menu
Separate bedroom
  • 60 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

Similar properties

Outdoor pool

Best Western Plus Santa Marta Hotel

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, (544)
The price is AED 330
AED 330 total
includes taxes & fees
21 Mar - 22 Mar
Best Western Plus Santa Marta Hotel

About the neighborhood

Map
Calle 12 # 3-40, Centro Histórico, Santa Marta, Magdalena, 470004

What's nearby

  • Santa Marta Cathedral - 4 min walk
  • Parque de los Novios - 6 min walk
  • Santa Marta Beach - 8 min walk
  • Marina Santa Marta - 10 min walk
  • Bahia de Santa Marta - 10 min walk

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 33 min drive

Restaurants

  • ‪La Brisa Loca - ‬2 min walk
  • ‪La Muzzería - ‬4 min walk
  • ‪Bar-Restaurante La Perla - ‬4 min walk
  • ‪Juan Valdez Café - ‬2 min walk
  • ‪Andrés Paradero - ‬3 min walk

About this property

Hotel Boutique Casa Carolina

Upscale family-friendly hotel near Santa Marta Cathedral
Located close to Tairona Gold Museum and Simón Bolivar Park, Hotel Boutique Casa Carolina provides free full breakfast, an airport shuttle, and a rooftop terrace. Indulge in a body wrap, a massage, and a body scrub at the onsite spa. Enjoy onsite activities like fishing and boat tours. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also find perks like:
  • 3 outdoor pools and a children's pool, with sun loungers
  • A roundtrip airport shuttle (surcharge), babysitting (surcharge), and smoke-free premises
  • Multilingual staff, concierge services, and meeting rooms
  • Tour/ticket assistance, wedding services, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel Boutique Casa Carolina feature comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-compatible safes and air conditioning.
Other conveniences in all rooms include:
  • Egyptian cotton sheets and free cribs/infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch LCD TVs with satellite channels
  • Refrigerators, tablet computers, and daily housekeeping

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free full breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 3 outdoor pools
  • Boat tours
  • Children's pool
  • Fishing
  • Full-service spa
  • Hot tub

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Rooftop terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - sports

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair accessible (may have limitations)

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • iPod dock
  • MP3 dock
  • Satellite channels
  • Tablet computer

Food and drink

  • Minibar
  • Refrigerator

More

  • Desk
  • In-room massage
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: COP 2500 per stay
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 40000 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Boutique Casa Carolina Santa Marta
Hotel Boutique Casa Carolina
Boutique Casa Carolina Santa Marta
Boutique Casa Carolina
Casa Carolina Santa Marta
Hotel Boutique Casa Carolina Hotel
Hotel Boutique Casa Carolina Santa Marta
Hotel Boutique Casa Carolina Hotel Santa Marta

Frequently asked questions

Does Hotel Boutique Casa Carolina have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Hotel Boutique Casa Carolina pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Boutique Casa Carolina?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Boutique Casa Carolina?

Check-out is at noon.

Does Hotel Boutique Casa Carolina provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 40000 per vehicle applies.

Where is Hotel Boutique Casa Carolina located?

This family-friendly Santa Marta hotel is located by the sea, just steps from Simón Bolivar Park and Tairona Gold Museum. Santa Marta Cathedral and Parque de los Novios are also within 10 minutes.

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Hotel Boutique Casa Carolina Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 237 out of 332 reviews
Rating 8 - Good. 70 out of 332 reviews
Rating 6 - Okay. 14 out of 332 reviews
Rating 4 - Poor. 3 out of 332 reviews
Rating 2 - Terrible. 8 out of 332 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

grizel

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel and wonderful helpful staff
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gem of a hotel near the heart of Santa Marta.
Stayed 1 night in Jan 2025

10/10 Excellent

Fadi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in the heart of the city and great service
Stayed 4 nights in Dec 2024

10/10 Excellent

Alfa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel very close to the historic district of Santa Marta. Great food, nice pools.
Stayed 3 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High quality kind of boutique hotel. Services has been excellent. Very recommendable place. Prizes and even breakfast include
Stayed 3 nights in Nov 2024

2/10 Terrible

Aprile

Safety is a major concern at this hotel given its location. I would not arrive/leave the hotel unless you take a taxi. I was truly shocked given the rating of the hotel. This is a fine hotel, but don’t expect 4 star quality or safety.
Stayed 5 nights in Dec 2024

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive & helpful staff, well maintained and clean. Beautiful property with plants, small pools and an area to do yoga. Convenient location in the historic district close to all the neat restaurants and cafes. Our rooms was spacious. We loved our stay and would return! :)
Stayed 2 nights in Nov 2024

10/10 Excellent

grizel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the facilities. I was not so crazy about the surrounding area. You have to walk about 10 min to get to the plaza and the area that is more active. This city has a great deal of vacant commercial properties and folks hanging out. During the evening I suggest you take a cab to enhance your safety.
Stayed 1 night in Jan 2025

10/10 Excellent

DWIGHT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hidden gem! You'll have to call front desk for heavier luggage since there's no elevator.
Stayed 3 nights in Nov 2024

10/10 Excellent

TOSHIYUKI

Liked: Amenities
A very charming and lovely hotel with caring staff. The best in the area!
Stayed 4 nights in Feb 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with great staff
Stayed 5 nights in Apr 2023

10/10 Excellent

Tris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional house turned into with a very nice bar/restaurant. Service is great, always ready to solve any concerns or issues, including the change of room once we missed to realize that we got a room at the fourth level without elevator, which is stated on the hotel description, but not at the time we selected the room. To be fair, the views and privacy from the upper level were great, and we had jacuzzies and swimming pool terrace steps away from our room. The problem was that I was visiting with my 78 y/o mom, who really appreciated being moved to a ground level room without extra charge. I recommend starting the day as early as possible and be back before sunset if you want to walk around. There is a lot of police around, but it's strongly recommended to use taxis or Uber to go back to the hotel after dark. Staff if very friendly and attentive. They provide great recommendations and tips to get the most of visiting Santa Marta.
Stayed 2 nights in Feb 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suite is a great space and the swimming pool is perfect. Good location and great value
Stayed 1 night in Oct 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with excellent service in the central area of Santa Marta.
Stayed 3 nights in Jul 2022

10/10 Excellent

Rishi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place , staff was very nice as well. Pool was beautiful, rooms were nice and clean. I would recommend this hotel to everyone :)
Stayed 4 nights in Sep 2022

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in May 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at Hotel Boutique Casa Carolina and the staff is fantastic and friendly. The property has some of the best rooms and overall aesthetics I have ever stayed at in a hotel. Additionally, the breakfast and dinner and bar are all convenient and exceptional.
Stayed 2 nights in Sep 2023

10/10 Excellent

Chrsitina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property once inside. Surrounding area is unsafe. I would still go back
Stayed 1 night in Jul 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was beautiful
Stayed 1 night in Aug 2023

10/10 Excellent

Frederic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing boutique hotel in the heart of the old city in the process of an incredible make over. Worth staying in this fabulous hotel with a lot of charm.
Stayed 1 night in Feb 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was exceptional as were the staff and their helpfulness. Area surrounding hotel not very safe at night, especially for travelers not used to foreign countries.
Stayed 1 night in Apr 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely property. The staff is excellent and super helpful. The restaurant was the best we had in Santa Marta.
Stayed 5 nights in Jan 2023

8/10 Good

Harold

Liked: Staff & service
Disliked: Cleanliness
Roaches, dirty toilet, the best feature is the breakfast quality and service, David and the chef, ask them to surprise you with something típicas. Front Desk José David is amazing, la muchacha q trabajo hoy Domingo en la mañana y el que cerró anoche, are very nice too
Stayed 2 nights in May 2024

6/10 Okay

Brisja

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful inside the hotel. However, if you’re traveling alone the couple of blocks from the square to the hotel are very sketchy at night and it didn’t feel safe walking alone. The dehumidifier in my room also became full at 4:45 in the morning and beeped incessantly until I turned it off, making for a terrible night sleep.
Stayed 1 night in Aug 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent. It is clean and centrally located. The staff was super helpful, and many spoke English. We got in late our first night and they helped us order food from a local restaurant that did delivery. Luz at the restaurant was great and made excellent cocktails and smoothies, which we enjoyed while we were there.