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Azul Sirena

3.0 star property
Family-friendly Santa María Huatulco hotel in Crucecita with free parking

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Azul Sirena

Outdoor pool
View from property
Interior detail
Standard Room, 2 Queen Beds | Premium bedding, down comforters, memory foam beds, in-room safe
Staircase

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Pool
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Master suite

Master suite | View from room

Master suite

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Plasma TV
  • 70 sq m
  • Sleeps 6
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, down comforters, memory foam beds, in-room safe

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Pillow menu
Down duvet
Memory foam bed
Blackout drapes/curtains
Premium bedding
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, down comforters, memory foam beds, in-room safe

Standard Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Pillow menu
Down duvet
Memory foam bed
Blackout drapes/curtains
Premium bedding
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

Hotel Castillo Huatulco & Beach Club

Pool
All inclusive
Kids pool
Parking included
8.2 out of 10, Very Good, (601)
Hotel Castillo Huatulco & Beach Club

About the neighborhood

Map
Gardenia Esq. Tamarindo S/N, Bahias Huatulco, Santa María Huatulco, OAX, 70989

What's nearby

  • El Zócalo - 1 min walk - 0.1 km
  • Mercado Tres de Mayo - 3 min walk - 0.3 km
  • Playa Santa Cruz - 7 min drive - 2.4 km
  • Chahue Beach - 9 min drive - 2.8 km
  • Tangolunda Beach - 18 min drive - 6.3 km

Getting around

  • Bahias de Huatulco Intl. Airport (HUX) - 21 min drive

Restaurants

  • ‪Terra-Cotta - ‬1 min walk
  • ‪Xipol - ‬1 min walk
  • ‪Wing’s Army - ‬3 min walk
  • ‪Paleteria Zamora - ‬3 min walk
  • ‪Taquería Juquilita - ‬3 min walk

About this property

Azul Sirena

Family-friendly hotel near La Entrega Beach
Consider a stay at Azul Sirena and take advantage of a terrace, shopping on site, and a coffee shop/cafe. The on-site restaurant, Los Helechos, offers breakfast, lunch, dinner, and pool views. In addition to a garden and a playground, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), an indoor/outdoor pool, and express check-out
  • Express check-in, a porter/bellhop, and luggage storage
Room features
All guestrooms at Azul Sirena include thoughtful touches such as premium bedding and pillow menus, as well as amenities like free WiFi and air conditioning.
More amenities include:
  • Memory foam beds, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with showers and free toiletries
  • 21-inch plasma TVs with cable channels
  • Free infant beds, daily housekeeping, and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8 AM–noon: MXN 50-200 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Los Helechos

Things to do

  • Children's pool
  • Outdoor pool
  • Playground
  • Shopping

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)

Conveniences

  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Memory foam mattress
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 21-inch plasma TV
  • Cable channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 550
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 200 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 50 to 200 per person
  • Late check-out fee: MXN 550 (subject to availability)
  • Rollaway bed fee: MXN 200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Flamboyant Hotel Huatulco
Flamboyant Huatulco
Azul Sirena Hotel Huatulco
Azul Sirena Huatulco
Azul Sirena Hotel
Azul Sirena Santa María Huatulco
Azul Sirena Hotel Santa María Huatulco

Frequently asked questions

Does Azul Sirena have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–9:00 PM.

Is Azul Sirena pet-friendly?

No, pets are not allowed at this property.

How much is parking at Azul Sirena?

Self parking is free at this property.

What time is check-in at Azul Sirena?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Azul Sirena?

Check-out is at 1 PM. Late check-out is available for MXN 550 (subject to availability).

Where is Azul Sirena located?

This family-friendly Santa María Huatulco hotel is located near the airport, just steps from El Zócalo and Mercado Tres de Mayo. Bocana del Rio Copalita Archaeological Zone and Marina Chahue are also within 1 mi (2 km).

Azul Sirena Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 11 out of 79 reviews" "
Rating 8 - Good. 32 out of 79 reviews" "
Rating 6 - Okay. 24 out of 79 reviews" "
Rating 4 - Poor. 7 out of 79 reviews" "
Rating 2 - Terrible. 5 out of 79 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Caroline

Liked: Cleanliness, staff & service
We arrived and the room that was reserved was not available. We were offered another room that would not be available for about another hour. We agreed to wait and stated we would return in an hour and a half. We returned to find out that the promised room was not available and were given another room. On the second day we were offered the promised room. This room did not seem to have the bathroom completed. The issue at times was not all the bathroom supplies were provided. The air conditioner unit in last room did not cool the room as well. The positive was the breakfast buffet was very good and the staff in the dining area were excellent. Very accommodating and attentive. The location of the hotel is very convenient as it provides so many businesses within walking distance. Giving an average rating as the room was clean, but needs to be completed properly and all bathroom supplies be provided. Also great breakfast buffet.
Stayed 3 nights in Nov 2024

8/10 Good

Maria, kingston

Traveled with partner
Liked: Staff & service
The people who work there are very polite and if you need help they are glad to help. Wasn’t happy in the building , for the repairs they doing a lot of noise also the need to work on the cleaning of the rooms.
Stayed 3 nights in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Larry

Traveled with partner
No elevator
Stayed 2 nights in Mar 2024

2/10 Terrible

Gustavo Ramírez

Traveled with family and small children, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very disappointed with this hotel. Staff is not welcoming at all. Cleanliness was not great either ! There was so many live bugs and scorpions everywhere on beds restroom and everything. My husband made the hotel aware of this and they were careless so we just had to go. The same day we arrived we checked out. I can’t say one good thing about the hotel. The only thing that was nice is the area where it’s located because it’s in the center of a lot of good restaurants and many things to do. Also when we checked out hotel said they will refund and that was a lie because they didn’t want to make a refund. Overall I know scorpion bites aren’t deadly but it’s very unpleasant and I am pregnant and have two kids and I wasn’t going to put anyone in my family through that unpleasant experience. Beware !
Stayed 5 nights in Feb 2023

6/10 Okay

Janet

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Older hotel in need of upgrading. Noisy at night
Stayed 2 nights in Feb 2023

6/10 Okay

Ted

Traveled with group, Traveled with partner
Liked: Staff & service, property conditions & facilities
where we stayed was not like the picture. It is on a very noisy street near the Zocalo I would only stay there agin if I could get a room near the back.

4/10 Poor

John

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Barren room

8/10 Good

Warren

Traveled with family
Loved the location, right in the heart of La Crucecita, close to lots of great shops and restaurants!
Stayed 1 night in Jan 2022

8/10 Good

Faviola

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es céntrico, a 5 minutos de la playa Chahué y Santa Cruz. El hotel está cerca de tiendas para ir de compras, no necesitas de un auto si te hospedas aquí. El lugar es muy limpio y precioso. Lo recomiendo totalmente.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i really like the location and how clean the rooms are.
Stayed 2 nights in Aug 2019

6/10 Okay

Edmtraveler, Edmonton Alberta

Traveled with family
Liked: Cleanliness, staff & service
It is an old facility that needs some upkeep, however for the price it is a pretty good deal, showers where a bit lacking but overall the rest was ok
Stayed 1 night in Nov 2018

6/10 Okay

Joshua

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
There aren't any lounge chairs by the pool anymore, so it's difficult to relax and/or sunbathe. Also, they don't provide towels for the beach only the pool, because they said the sand ruins the washing machine. Also, be prepared for a lot of noise from the zocalo in front, even in the middle of the week.
Stayed 2 nights in May 2018

4/10 Poor

E

Disliked: Cleanliness, staff & service, property conditions & facilities
Location, location, location
The hotel has a great concept. However, it's all in the details. The hotel is located directly across the town square. I stayed in a 2 bdrm suite. The pool is large and clean. The bathroom issue I ran into was the shower in both bathrooms had no pressure, the towels were dingy, frayed and stained, no hand towels, the ceiling had mold, the shower curtain was ripped and stained. The maids would come in exchange your towels and do your bed. They would sweep or mop. Our feet were so gross, we had to wear our flip flops inside. The windows are paper thin and don't seem secure. Like I said it's all in the details. They need better handicap access to the suites. The hotel staff was not helpful.
Stayed 6 nights in Oct 2017

6/10 Okay

Verified traveler

Liked: Staff & service
GOOD STAFF GREAT BREAKFAST ;}
GREAT STAFF! GOOD FOOD...ROOMS OKAY AC WAS WORKING GOOD
Stayed 3 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit noisy due to the park but great location .
Perfect and convenient. The ocean was far but same as all the hotels around
Stayed 3 nights in Jun 2017

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall was good except for a/c didn't work well at night.

4/10 Poor

John

Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for the money
Friendly staff, colorful architectural touches, nice pool, quiet

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
A couple of nights in downtown Huatulco. Lots to do and see, and a really nice 15 min walk to the Marina and beach. I love this Hotel, its simple and clean and right on the square.

4/10 Poor

david , vancouver

Disliked: Cleanliness, property conditions & facilities, room comfort
Bathroom terrible
Staff were helpful but the hotel rooms need updating. Very close to town activities

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Kate, Niagara Falls, Canada

Liked: Cleanliness, staff & service
Mexican style hotel
Mexican style hotel in centre of town. Very convenient to great restaurants, the Mercado, and lots of shops. Staff does not speak English but we still managed to communicate. Rooms were clean and bed was comfy. No in-room safe as advertised and pool is only waist deep. We did enjoy our stay nonetheless.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Centre of town.
The staff were outstanding. They solved problems, were gracious and helpful.

6/10 Okay

Jav, Bariloche

Disliked: Cleanliness, property conditions & facilities
Old hotel, they do what they can
My room was spacious. Looks like the building has seen better days. The staff is not the most helpful. The hotel needs work. The maid told they were just about to start renovating. A few things were not working but they really did their best to fix them. The cafe on the street was too hot but also very nice with great service. Excellent location right on the plaza.