Check-in begins at 3 PM. A fee applies for early check-in (subject to availability).
What time is check-out at Oceana Inn?
Check-out is at 11 AM.
Where is Oceana Inn located?
Located in Westside Santa Cruz, this hotel is within 1 mi (2 km) of Ocean Street and Santa Cruz Beach Boardwalk. Monterey Bay is 2.1 mi (3.4 km) away.
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Oceana Inn Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 109 out of 1002 reviews
10 - Excellent
109
Rating 8 - Good. 239 out of 1002 reviews
8 - Good
239
Rating 6 - Okay. 282 out of 1002 reviews
6 - Okay
282
Rating 4 - Poor. 192 out of 1002 reviews
4 - Poor
192
Rating 2 - Terrible. 180 out of 1002 reviews
2 - Terrible
180
6.2/10
Cleanliness
6.6/10
Staff & service
5.8/10
Amenities
5.4/10
Property conditions & facilities
Reviews
6/10 Okay
Kenneth
24 April 2020
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ok for the price
The rooms are getting very run down. Needs remodel, paint and fixtures fixed. Hotel.Com people get the homeless rooms I guess.
Sam checked us in and wasn't very friendly. We got to our room and the smell was so strong of BLEACH (it was overwhelming). I asked Sam about it and also for an extra pillow, he said just open the door for a few minutes to clear the air. We never heard or saw him again. The pool that is still advertised in their ad is filled in with CONCRETE! So much for taking a dip in the pool. Am sorry to say we will not be back.
So disappointed. The shower didn’t even work. Toilet water running the whole time like it flushed on its own. Pillows terrible. The only plus was it’s close to downtown.
This place is a health violation! My room was already paid for and they made me leave a $100 deposit. only one entrance worked with the key card. The room was disgusting, stains and blood all over the walls, furniture, bedding, holes in the wall, the toilet wobbled pretty bad, the vanity in the bathroom was tore up and the curtains were ripped up. Let me start with the stains. it was obvious it was blood. from the look of it i would say someone had some blunt force trauma to the head while laying in the bed. there was blood spatter all over the wall behind the bed ( i usually pull the bed out at every hotel to check for bugs) and wow i found blood.. the blood spatters were also across the wall and the curtains next to the bed and all over the box spring mattress. does not look like there was any attempt to clean the blood. We went to our concert feeling very disturbed and did not leave ANY of our stuff in the room. When we got back from the concert it was 12:30 am and our key didnt work. The guy in the office told me it was because our key card reset at midnight, which makes no sense becasue check out wasnt until 11 am. we ended up immediately leaving & hanging out at the dennys down the street becasue we were too scared to go back into that room. I would love to have a refund for a disgusting room i didnt use. I feel like someone was seriously injured or killed in room 232
There was hair left on top of my sink. It's not that difficult to do a glance over again to make sure the room is clean.
Also, if you do not check out before 11 AM or right at 11AM, the manager will knock on the door to remind you about checkout.
I like the fact that our room had a fridge and microwave. They had a little bit of food for breakfast. I brought my own cereal and used their milk.
Cornelia
Stayed 2 nights in Jan 2020
8/10 Good
Darelyn
13 January 2020
Liked: Staff & service
We've stayed here many times. It's very basic, no frills. It's safe, it's secure and if you only need the room to sleep it's a good value. We come here when we see a concert or show in town. Never had an issue. Convenient to everything!
Darelyn
Stayed 1 night in Jan 2020
6/10 Okay
Verified traveler
10 January 2020
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Overall 4 out of 5 ⭐️
We had an amazing stay but there was a few things that I wanted to state.
1. Our room had bad outlets on the wall.
2. I never got my deposit back and I left the room in better shape than it was when we checked in.
If I would’ve known that there was no waffles for breakfast, I honestly probably would’ve went somewhere else Overall my stay there was good I have the privacy I wanted and the people that work there are awesome people just got to try to keep up with the maintenance of the rooms please I would like to say thank you for hotels.com hooking me up and thank you to Oceana Inn for having me for that we can