4/10 Poor
Alan, Big Bear City
Traveled with family
14 December 2024
Disliked: Amenities, property conditions & facilities
The room was inexpensive, so I didn't expect a lot. However..... The room was cold on arrival - no heat. The manager gave me a small electric space heater and explained that the electric company had a blown transformer they wouldn't fix. Obvious nonsense since the property did have electric power. The room had a small refrigerator and microwave - no coffee maker. I brought my own one-cup coffee maker. When I ran the heater and coffee maker, it blew the circuit breaker. My son woke up the second day with bites on his arms. Yep, bed bugs. There was no one in the office, (despite advertising that there was 24/7,) but through the Ring camera, the manager told me, (from Scotts Valley,) where to find a key to a different room, maintaining that EcoLab sprayed the rooms every week. You had to run the shower/faucet for about 10 minutes to get hot water, which did eventually get there. All room lighting was from bright, ceiling mounted floodlights. Not adaptable to reading in bed or watching TV. The location was great with an easy walk to the wharf and the Boardwalk, but I will not be staying there again.
Alan
Stayed 5 nights in Nov 2024