Norman Y. Mineta San Jose Intl. Airport (SJC) - 45 min drive
Restaurants
McDonald's - 7 min walk
Chipotle Mexican Grill - 11 min walk
Burger King - 13 min walk
Chili's Grill & Bar - 8 min walk
Verve Coffee Roasters - 10 min walk
About this property
Best Western Plus Capitola By-the-sea Inn & Suites
Hotel rejuvenated in 2019 and located near Santa Cruz Beach Boardwalk
Take advantage of free continental breakfast, laundry facilities, and a gym at Best Western Plus Capitola By-the-sea Inn & Suites. For some rest and relaxation, visit the spa tub. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
An outdoor pool with sun loungers and pool umbrellas
Free self parking
Multilingual staff, luggage storage, and a vending machine
An elevator, a front-desk safe, and smoke-free premises
Guest reviews speak highly of the breakfast, helpful staff, and first-rate property condition
Room features
All 58 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
More amenities include:
Recycling and LED light bulbs
Bathrooms with shower/tub combinations and free toiletries
36-inch LED TVs with premium channels
Wardrobes/closets, refrigerators, and microwaves
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Parking and transportation
Free self parking on site
Wheelchair-accessible parking and van parking available
Food and drink
Free continental breakfast
Things to do
Fitness center
Outdoor pool
Spa tub
Family friendly
Fence around the pool
Free cribs/infant beds
Laundry facilities
Microwave
Outdoor pool
Pool gate
Refrigerator
Soundproofed rooms
Conveniences
Elevator
Front-desk safe
Vending machine
Guest services
24-hour front desk
Housekeeping (on request)
Laundry facilities
Luggage storage
Multilingual staff
Outdoors
Pool sun loungers
Pool umbrellas
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in room
Assistive listening devices available
Elevator
Handrails in stairways
Low-height electrical outlets in bathroom
Phone accessibility kit
Pool hoist on site
Well-lit path to entrance
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
More
Renovated entire property - January 2019
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Free cribs/infant beds
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/tub combination
Towels
Entertainment
36-inch LED TV
Cable channels
Premium channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Connecting rooms available
Desk
Desk chair
Iron/ironing board
Laptop-friendly workspace
LED light bulbs
Phone
Recycling
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
We should mention
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Best Western Capitola
Best Western Plus Capitola Sea
Best Western Plus Capitola Sea Inn
Best Western Plus Capitola By-the-sea Inn
Best Western Plus Capitola By-the-sea
Best Western Plus Capitola By-The-Sea Hotel Capitola
Best Western Plus Capitola By-The-Sea Inn And Suites
Capitola Best Western
Best Western Plus Capitola By-The-Sea Hotel
Best Western Plus Capitola By the sea Inn Suites
Best Western Plus Capitola By the sea Inn Suites
Best Western Plus Capitola By-the-sea Inn & Suites Hotel
Best Western Plus Capitola By-the-sea Inn & Suites Santa Cruz
Frequently asked questions
Does Best Western Plus Capitola By-the-sea Inn & Suites have a pool?
Yes, this property has an outdoor pool. Pool access is from 10:00 AM–10:00 PM.
Is Best Western Plus Capitola By-the-sea Inn & Suites pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Best Western Plus Capitola By-the-sea Inn & Suites?
Self parking is free at this property.
What time is check-in at Best Western Plus Capitola By-the-sea Inn & Suites?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Best Western Plus Capitola By-the-sea Inn & Suites?
Check-out is at noon.
Where is Best Western Plus Capitola By-the-sea Inn & Suites located?
Situated near the beach, this hotel is within 1 mi (2 km) of Hooper Beach, Capitola Beach, and The Hook. Capitola Wharf and Capitola Mercantile are also within 1 mi (2 km).
Best Western Plus Capitola By-the-sea Inn & Suites Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 715 out of 1000 reviews" "
10 - Excellent
715
Rating 8 - Good. 203 out of 1000 reviews" "
8 - Good
203
Rating 6 - Okay. 42 out of 1000 reviews" "
6 - Okay
42
Rating 4 - Poor. 22 out of 1000 reviews" "
4 - Poor
22
Rating 2 - Terrible. 18 out of 1000 reviews" "
2 - Terrible
18
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
6/10 Okay
Rachel
Traveled with partner
6 January 2025
Liked: Cleanliness, staff & service, amenities
Excellent location, good hospitality, clean, quiet stay. Helpful staff. The only thing was that one of our sinks clogged at the beginning of our stay.
Comfortable beds, clean rooms and pretty good breakfast. The only issue is that our room was super loud, with people talking in the hall and the noise from the road. Avoid room 106 if you are looking for a quiet night.
Everything about the hotel was fantastic, the only issue we had was that we waited about 40 minutes to check in. There was a sign at the desk saying the rep was away helping other guests so I wasn’t too bothered by it. 10/10 would stay again
This is our 2nd stay here. We like how quiet and clean it is. We feel at home
Jenae
Stayed 1 night in Oct 2024
6/10 Okay
Gary
Traveled with partner
21 October 2024
Liked: Cleanliness
Disliked: Staff & service
Room is fine, place is nice. But after giving us the room, our keys didn't work, had to get them reprogrammed. Then later, someone else tried to enter our room -- that person had been assigned the same room somehow!
Then that evening, the keys stopped working again. A bit of incompetence in an otherwise decent place.
We loved the spaciousness of our room . It had a cute little fireplace and sofa area. It made our stay feel more homey. We enjoyed the breakfast and the pool area too . It was great to have parking and central to where we wanted to be . Only small feedback I could give is I would have preferred blackout curtains instead of the plantation shutters . These looked very cute but I like my room pitch black.